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Publications

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      • Faculty Publications  (198)

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      • April 2010 (Revised May 2010)
      • Supplement

      George Martin at The Boston Consulting Group (C)

      By: Leslie A. Perlow and Kerry Herman
      George Martin, managing partner at The Boston Consulting Group, is worried as some of his best performers have recently pulled him aside to discuss the challenges they face managing the demands of their work lives with their desire for more predictable time with their... View Details
      Keywords: Work-Life Balance; Problems and Challenges; Employees
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      Perlow, Leslie A., and Kerry Herman. "George Martin at The Boston Consulting Group (C)." Harvard Business School Supplement 410-118, April 2010. (Revised May 2010.)
      • March 2010 (Revised October 2018)
      • Case

      Toby Johnson (A): Leading After School

      By: Boris Groysberg, Leslie Danford, Amy Lodge and Tereh Sayles
      After completing her MBA in 2007, Toby Johnson, a former army pilot with the 18th Airborne Corps Rapid Deployment Force, joined PepsiCo's Leadership Development Program (LDP). For her first assignment with PepsiCo, Johnson accepted a position as a manufacturing-manager... View Details
      Keywords: Leading Change; Organizational Change and Adaptation; Organizational Structure; Compensation and Benefits; Business or Company Management
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      Groysberg, Boris, Leslie Danford, Amy Lodge, and Tereh Sayles. "Toby Johnson (A): Leading After School." Harvard Business School Case 410-103, March 2010. (Revised October 2018.)
      • October 2009
      • Article

      Making Time Off Predictable—and Required

      By: Leslie Perlow and Jessica L. Porter
      People in professional services believe a 24/7 work ethic is essential for getting ahead—and so they work 60-plus hours a week and stay tethered to their BlackBerrys. This perpetuates a vicious cycle: Responsiveness breeds the need for more responsiveness. When people... View Details
      Keywords: Management Practices and Processes; Performance Expectations; Performance Productivity; Work-Life Balance; Service Industry
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      Perlow, Leslie, and Jessica L. Porter. "Making Time Off Predictable—and Required." Harvard Business Review 87, no. 10 (October 2009).
      • 2009
      • Article

      The Dynamics of Silencing Conflict

      By: Leslie Perlow and Nelson Repenning
      In many organizations, when people perceive a difference with another they often do not fully express themselves. Despite creating innumerable problems, silencing conflict is a persistent phenomenon. While the antecedents of acts of silence are well documented, little... View Details
      Keywords: Interpersonal Communication; Management Style; Conflict Management; Societal Protocols
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      Perlow, Leslie, and Nelson Repenning. "The Dynamics of Silencing Conflict." Research in Organizational Behavior 29 (2009): 195–223.
      • January 2008 (Revised February 2009)
      • Teaching Note

      Leslie Brinkman at Versutia Capital (TN)

      By: Julie Battilana and Robert Steven Kaplan
      Teaching Note for [407089]. View Details
      Keywords: Management; Investment; Financial Services Industry
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      Battilana, Julie, and Robert Steven Kaplan. "Leslie Brinkman at Versutia Capital (TN)." Harvard Business School Teaching Note 408-100, January 2008. (Revised February 2009.)
      • Article

      Financial Incentive Based Approaches for Weight Loss: A Randomized Trial

      By: Kevin Volpp, Leslie K. John, Andrea Troxel, Laurie Norton, Jennifer Fassbender and George Loewenstein
      Keywords: Finance; Health; Motivation and Incentives
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      Volpp, Kevin, Leslie K. John, Andrea Troxel, Laurie Norton, Jennifer Fassbender, and George Loewenstein. "Financial Incentive Based Approaches for Weight Loss: A Randomized Trial." JAMA, the Journal of the American Medical Association 300, no. 22 (December 10, 2008): 2631–2637.
      • November 2007 (Revised March 2009)
      • Case

      Clear Channel 2006

      By: Richard S. Ruback and Leslie Pierson
      The Board of Directors of Clear Channel Communications, a radio broadcasting and outdoor advertising company, has to respond to a revised proposal from two private equity firms to take the company private. In November of 2006, the Board had unanimously approved an... View Details
      Keywords: Decision Choices and Conditions; Private Equity; Governing and Advisory Boards; Negotiation Offer; Privatization; Business and Shareholder Relations
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      Ruback, Richard S., and Leslie Pierson. "Clear Channel 2006." Harvard Business School Case 208-083, November 2007. (Revised March 2009.)
      • July 2007 (Revised March 2008)
      • Case

      ABRY Fund V

      By: Nabil N. El-Hage, Richard S. Ruback and Leslie Pierson
      In January 2006, Andrew Banks and Royce Yudkoff were considering raising a 5th fund for their media-focused private equity firm, ABRY Partners. ABRY had a strong track record that the co-founders attributed to their group's deep knowledge of the media industry and... View Details
      Keywords: Cooperative Ownership; Venture Capital; Customer Relationship Management; Asset Management; Private Equity; Judgments; Competitive Strategy; Media; Corporate Finance; Media and Broadcasting Industry; Financial Services Industry
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      El-Hage, Nabil N., Richard S. Ruback, and Leslie Pierson. "ABRY Fund V." Harvard Business School Case 208-027, July 2007. (Revised March 2008.)
      • June 2007 (Revised July 2007)
      • Case

      Leslie Brinkman at Versutia Capital

      By: Julie Battilana and Robert Steven Kaplan
      Leslie Brinkman is the founder and CEO of a hedge fund, Genuity Capital. Leslie spent late 2002 and early 2003 assembling her team and launched the fund in early 2003. While the firm performed well during 2003 and 2004 (both in terms of returns and new assets), in 2005... View Details
      Keywords: Management Style; Organizational Design; Performance Improvement; Groups and Teams
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      Battilana, Julie, and Robert Steven Kaplan. "Leslie Brinkman at Versutia Capital." Harvard Business School Case 407-089, June 2007. (Revised July 2007.)
      • August 2005 (Revised December 2005)
      • Case

      Coach K: A Matter of the Heart

      By: Scott A. Snook, Leslie A. Perlow and Brian DeLacey
      Successful college basketball coach Mike Krzyzewski faces the decision whether to accept a lucrative offer to coach a professional basketball team or continue to coach at Duke University. Provides a context for discussing various styles of power, influence, and... View Details
      Keywords: Power and Influence; Strategic Planning; Decisions; Personal Development and Career; Interpersonal Communication; Management Teams; Goals and Objectives; Decision Choices and Conditions; Sports Industry; North Carolina
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      Snook, Scott A., Leslie A. Perlow, and Brian DeLacey. "Coach K: A Matter of the Heart." Harvard Business School Case 406-044, August 2005. (Revised December 2005.)
      • August 2005 (Revised December 2005)
      • Case

      Coach Knight: The Will to Win

      By: Scott A. Snook, Leslie A. Perlow and Brian DeLacey
      Successful college basketball coach Bob Knight was fired from his long-time role as basketball coach at Indiana University and hired in the same role at Texas Tech. Considers these events in the context of his long career and provides a context for discussing various... View Details
      Keywords: Resignation and Termination; Selection and Staffing; Leadership Style; Situation or Environment; Power and Influence; Sports; Indiana; Texas
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      Snook, Scott A., Leslie A. Perlow, and Brian DeLacey. "Coach Knight: The Will to Win." Harvard Business School Case 406-043, August 2005. (Revised December 2005.)
      • 2005
      • Chapter

      Learning from Women Who Make It Work: A Call for Dynamic Flexibility

      By: Spela Trefalt and Leslie Perlow
      Keywords: Gender
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      Trefalt, Spela, and Leslie Perlow. "Learning from Women Who Make It Work: A Call for Dynamic Flexibility." In Qualitative Organizational Research: Best Papers from the Davis Conference on Qualitative Research, edited by K. Elsbach, 227–251. Greenwich, CT: Information Age Publishing (IAP), 2005.
      • January 2005 (Revised April 2006)
      • Case

      Stonewall Kitchen

      By: Myra M. Hart, Victoria Winston, Kristin Lieb, Kenna Wyllie Baudin, Alison Bell and Leslie Simmons
      Jonathan King and Jim Stott, the founders of Stonewall Kitchen, started out in 1992 with a simple business selling jams and jellies at local farmers' markets. By 2004, they had grown the company into a $25 million organization with 250 employees. They expanded their... View Details
      Keywords: Strategic Planning; Food; Expansion; Business Growth and Maturation; Entrepreneurship; Financing and Loans; Business Startups; Growth and Development Strategy; Retail Industry; Food and Beverage Industry; United States
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      Hart, Myra M., Victoria Winston, Kristin Lieb, Kenna Wyllie Baudin, Alison Bell, and Leslie Simmons. "Stonewall Kitchen." Harvard Business School Case 805-006, January 2005. (Revised April 2006.)
      • 2005
      • Book

      Restoring Trust in American Business

      By: Jay W. Lorsch, Leslie Berlowitz and A. Zelleke
      Keywords: Trust; Business Ventures; United States
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      Lorsch, Jay W., Leslie Berlowitz and A. Zelleke, eds. Restoring Trust in American Business. Cambridge, MA: MIT Press, 2005.
      • September 2004 (Revised October 2004)
      • Case

      Pat Anderson

      By: Leslie A. Perlow and Daisy Wademan
      Patten Bank's pending sale jeopardizes Pat Anderson's prospect of receiving an expected year-end bonus. What to do now? This problem follows several earlier conflicts that Anderson has confronted during the past four-and-one-half years spent working as an analyst and... View Details
      Keywords: Change Management; Organizational Culture; Organizational Change and Adaptation; Conflict Management; Power and Influence; Executive Compensation; Banking Industry; Financial Services Industry; United States
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      Perlow, Leslie A., and Daisy Wademan. "Pat Anderson." Harvard Business School Case 405-033, September 2004. (Revised October 2004.)
      • Article

      Contextualizing Patterns of Work Group Interaction: Toward a Nested Theory of Structuration.

      By: Leslie Perlow, Jody Hoffer Gittell and Nancy R. Katz
      Keywords: Groups and Teams; Relationships; Theory
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      Perlow, Leslie, Jody Hoffer Gittell, and Nancy R. Katz. "Contextualizing Patterns of Work Group Interaction: Toward a Nested Theory of Structuration." Organization Science 15, no. 5 (September–October 2004): 520–536.
      • February 2004
      • Case

      New HP, The: The Clean Room and Beyond

      By: Leslie A. Perlow and Elizabeth Kind
      When the $19 billion merger of Silicon Valley legend Hewlett-Packard and Houston-based PC giant Compaq Computer Corp. legally closed on May 3, 2002, both companies had already devoted an immense amount of time preparing for the challenges that lay ahead. Chief among... View Details
      Keywords: Horizontal Integration; Management Teams; Management Style; Problems and Challenges; Employees; Organizational Culture; Computer Industry; San Francisco
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      Perlow, Leslie A., and Elizabeth Kind. "New HP, The: The Clean Room and Beyond." Harvard Business School Case 404-064, February 2004.
      • 2003
      • Working Paper

      Contextualizing Ties Among Teammates: A Multi-Level Exploration

      By: Leslie Perlow, Jody Hoffer Gittell and Nancy Katz
      Citation
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      Perlow, Leslie, Jody Hoffer Gittell, and Nancy Katz. "Contextualizing Ties Among Teammates: A Multi-Level Exploration." Harvard Business School Working Paper, No. 04-018, November 2003.
      • 2003
      • Working Paper

      The Dynamics of Silencing Conflict

      By: Leslie Perlow and Nelson Repenning
      Citation
      Related
      Perlow, Leslie, and Nelson Repenning. "The Dynamics of Silencing Conflict." Harvard Business School Working Paper, No. 04-014, November 2003.
      • September 2003
      • Module Note

      Managing the Competing Goals of Work and Life

      By: Leslie A. Perlow
      Outlines how instructors can facilitate discussion within the Managing the Competing Goals of Work and Life module to encourage students to begin a process of self-assessment that focuses on personal values, career development needs, and workplace culture. View Details
      Keywords: Working Conditions; Goals and Objectives; Organizational Culture; Work-Life Balance; Value
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      Perlow, Leslie A. "Managing the Competing Goals of Work and Life." Harvard Business School Module Note 404-063, September 2003.
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