Learning Direction - Publications - Faculty & Research

15 Sep 2011
Research & Ideas

High Ambition Leadership

the public record—articles, speeches, and views from those with direct knowledge—that the CEO was concerned with developing a people-centric, high commitment culture. In effect, we searched for CEOs who were leading high commitment, high... View Details

Keywords: by Martha Lagace

04 Mar 2013
Lessons from the Classroom

Lessons from Running GM’s OnStar

Kaurman and Derek C.M. van Bever, also senior lecturers with prior leadership experience in the private sector. Huber recently sat down with Harvard Business School Working Knowledge to discuss how an automotive executive ended up teaching at Harvard, and how the... View Details

Keywords: by Carmen Nobel; Auto

11 Mar 2014
First Look

First Look: March 11

particularly strongly and to construct risk indicators to predict taxpayers' responses. We show results from an application in Chile and describe lessons learned during the implementation. August 2013 JAMA Surgery Informal Peer... View Details

Keywords: Sean Silverthorne

Article

Exploration and Exploitation within and across Organizations

By: Dovev Lavie, Uriel Stettner and Michael Tushman

Jim March's framework of exploration and exploitation has drawn substantial interest from scholars studying phenomena such as organizational learning, knowledge management, innovation, organizational design, and strategic alliances. This framework has become an... View Details

Keywords: Learning; Framework; Innovation and Invention; Knowledge Management; Organizational Design; Outcome or Result; Alliances; Behavior

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25 Sep 2000
Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

marketing (namely, direct mail and telemarketing). Each significantly altered the marketing communications process and, in so doing, reshaped the advertising industry. However, unlike its predecessors, digital communications promises to... View Details

Keywords: by Peter K. Jacobs

Anthony Mayo

Tony Mayo is the Thomas S. Murphy Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the Organizational Behavior Unit of Harvard Business School (HBS). He currently teaches and serves as the course head for... View Details

Keywords: advertising; airline; education industry; nonprofit industry; publishing industry; service industry

2014
Book

Own Your Future: How to Think Like an Entrepreneur and Thrive in an Unpredictable Economy

By: Paul B. Brown, Charles F. Kiefer and Leonard A. Schlesinger

It used to be that if you studied and worked hard, you could be assured of an extremely satisfying career. But in a world of constant layoffs and dying industries, it has become increasingly difficult to "plan" your way to success. So what is the solution? Well, when... View Details

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July–August 2021
Article

Why You Aren't Getting More from Your Marketing AI

By: Eva Ascarza, Michael Ross and Bruce G.S. Hardie

Fewer than 40% of companies that invest in AI see gains from it, usually because of one or more of these errors: (1) They don’t ask the right question, and end up directing AI to solve the wrong problem. (2) They don’t recognize the differences between the value of... View Details

Keywords: Artificial Intelligence; Marketing; Decision Making; Communication; Framework; AI and Machine Learning

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March – April 2009
Article

Market Research and Innovation Strategy in a Duopoly

By: Dominique Lauga and Elie Ofek

We model a duopoly in which ex-ante identical firms must decide where to direct their innovation efforts. The firms face market uncertainty about consumers' preferences for innovation on two product attributes and technology uncertainty about the success of their R&D... View Details

Keywords: Profit; Innovation and Management; Demand and Consumers; Duopoly and Oligopoly; Research and Development; Competitive Strategy

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24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

students for the future." –Jay Light, HBS Beyond the classroom, global preparation also involves travel, study, and work abroad. This is where experiential learning comes into play. At HBS, students already have access to several... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

Christopher A. Bartlett

Professor Christopher A. Bartlett received an economics degree from the University of Queensland, Australia (1964), and both the masters and doctorate degrees in business administration from Harvard University (1971 and 1979).

As a practicing manager prior... View Details

Keywords: consulting; health care; management consulting; manufacturing; medical supplies; wine

20 Mar 2012
First Look

First Look: March 20

and electricity supply. Is this the direction for private equity in the future? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/812019-PDF-ENG Boardroom Change in Norway Jay W. Lorsch and Melissa BartonHarvard Business School... View Details

Keywords: Sean Silverthorne

January 2001 (Revised January 2004)
Case

Ninth House: e-Learning Software

By: Amy C. Edmondson, Frances X. Frei and Corey B. Hajim

Jeff Snipes, CEO of the Ninth House Network, a San Francisco-based E-Learning company, considers a strategy shift to address a recent slump in sales and to attract more customers. The revised strategy would require creating shorter, more directed content that could be... View Details

Keywords: Internet and the Web; Service Operations; Organizational Structure; Groups and Teams; Corporate Strategy; Organizational Culture; Learning; Sales; Service Delivery; Entrepreneurship; Information Technology Industry; Service Industry; Education Industry; San Francisco

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13 Feb 2020
Blog Post

Know Your Audience – Recruiting HBS Students for Manufacturing

The “Know Your Audience” series on the HBS Recruiting Blog highlights trends in recruiting for various industries. Learn more about student interest, effective recruiting strategies, and best practices from HBS staff dedicated to your... View Details

Keywords: Manufacturing

30 Nov 2016
HBS Seminar

Melissa Valentine and Michael Bernstein, Stanford University

Steven C. Wheelwright

Steve Wheelwright is the Edsel Bryant Ford Professor of Business Administration, Emeritus at Harvard Business School.

Following his retirement from HBS in 2006, he served with former Dean Kim B. Clark at BYU-Idaho and then from 2007-2015 he served as... View Details

Program

Managing Turbulence

executives who are tasked with setting the direction of their organization in a volatile business environment. With an equal focus on strategy and leadership, the curriculum reflects our conviction that smart strategic decision-making... View Details

05 Dec 2016
Blog Post

5 Pieces of Advice for Applying to HBS

Admissions team they’re often eager to learn more about the admissions process. While we outline the basics, we find it’s often more helpful for you to get advice from our students and alums. They’ve been there, they’ve done that, they... View Details

30 May 2000
Research & Ideas

Market Makers Bid for Success

In late February, Harvard Business School professor Bill Sahlman spoke with two former MBA students, Scott Randall ('87) and Glen Meakem ('91), to discuss their perspectives on organizing markets in a new and evolving economy and what they have View Details

Keywords: by Staff; Web Services; Technology

May 2022 (Revised June 2024)
Case

LOOP: Driving Change in Auto Insurance Pricing

By: Elie Ofek and Alicia Dadlani

John Henry and Carey Anne Nadeau, co-founders and co-CEOs of LOOP, an insurtech startup based in Austin, Texas, were on a mission to modernize the archaic $250 billion automobile insurance market. They sought to create equitably priced insurance by eliminating pricing... View Details

Keywords: AI and Machine Learning; Technological Innovation; Equality and Inequality; Prejudice and Bias; Growth and Development Strategy; Customer Relationship Management; Price; Insurance Industry; Financial Services Industry

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