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  • All HBS Web  (12,725)
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  • 2013
  • Working Paper

Work Design Drivers of Organizational Learning about Operational Failures: A Laboratory Experiment on Medication Administration

By: Anita L. Tucker
Operational failures persist in hospitals, in part because employees work around them rather than attempt to prevent recurrence. Drawing on a process improvement tool—the Andon cord—we examine three work design components that may foster improvement-oriented behaviors:... View Details
Keywords: Health Care; Process Improvement; Organizational Learning; Behavioral Operations; Prosocial Behavior; Experiments; Organizational Change and Adaptation; Behavior; Performance Improvement; Health Care and Treatment; Business Processes; Health Industry
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Tucker, Anita L. "Work Design Drivers of Organizational Learning about Operational Failures: A Laboratory Experiment on Medication Administration." Harvard Business School Working Paper, No. 13-044, November 2012. (Revised September 2013.)
  • 1994
  • Conference Presentation

Alliances as Learning Races

By: Ranjay Gulati
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Gulati, Ranjay. "Alliances as Learning Races." Paper presented at the Academy of Management Annual Meeting, Dallas, TX, 1994.
  • January 2014
  • Technical Note

Learning From Extreme Consumers

By: Jill Avery and Michael Norton
Traditional market research methods focus on understanding the average experiences of average consumers. This focus leads to gaps in our knowledge of consumer behavior and often fails to uncover insights that can drive revolutionary, rather than evolutionary... View Details
Keywords: Market Research; Ethnography; Design Thinking; Innovation; New Product Development; Research; Marketing; Consumer Behavior; Innovation and Invention
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Avery, Jill, and Michael Norton. "Learning From Extreme Consumers." Harvard Business School Technical Note 314-086, January 2014.
  • June 2023
  • Technical Note

Enhancing Your Contribution to Group Learning in Marketing

By: Jill Avery
How to enhance your contribution to group learning in RC Marketing. Includes information on the learning contract in a case class and the respective roles of instructor and students, how to analyze a marketing case, how to participate in a marketing case discussion,... View Details
Keywords: Marketing
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Avery, Jill. "Enhancing Your Contribution to Group Learning in Marketing." Harvard Business School Technical Note 523-115, June 2023.
  • November–December 1997
  • Article

Making Strategy: Learning by Doing

By: Clayton M. Christensen
Keywords: Strategy; Learning
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Christensen, Clayton M. "Making Strategy: Learning by Doing." Harvard Business Review 75, no. 6 (November–December 1997).
  • Guest Column

Is Your Company Encouraging Employees to Share What They Know?

By: Christopher G. Myers
Is your company encouraging employees to share what they know? Too much expertise is going to waste. Many of the things we need to know to be successful—to innovate, collaborate, solve problems, and identify new opportunities—aren't learned simply through schooling,... View Details
Keywords: Vicarious Learning; Learning And Development; Learning Organizations; Knowledge Sharing; Organizations; Employees; Learning
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Myers, Christopher G. "Is Your Company Encouraging Employees to Share What They Know?" Harvard Business Review (website) (November 6, 2015).
  • June 2024
  • Article

Rationalizing Outcomes: Interdependent Learning in Competitive Markets

By: Anoop R. Menon and Dennis Yao
In this article we use simulation models to explore interdependent learning in competitive markets. Such interactions require attention to both the mental representations held by the management of the focal firm as well as the beliefs of that management about the... View Details
Keywords: Mental Models; Strategic Interactions; Rationalization; Explanation-based View; Competition
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Menon, Anoop R., and Dennis Yao. "Rationalizing Outcomes: Interdependent Learning in Competitive Markets." Strategy Science 9, no. 2 (June 2024): 97–117.
  • 31 Jul 2013
  • Working Paper Summaries

Learning from Double-Digit Growth Experiences

Keywords: by Eric D. Werker
  • 2012
  • Chapter

Learning Entrepreneurship Means Living Entrepreneurially

By: Leonard A. Schlesinger
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Schlesinger, Leonard A. "Learning Entrepreneurship Means Living Entrepreneurially." In #Fix Young America How to Rebuild Our Economy and Put Young Americans Back to Work (for Good), edited by Young Entrepreneur Council. Charleston, SC: Advantage Media Group, 2012.
  • June 2013
  • Supplement

AME Learning Inc. (Video Supplement)

By: Jim Sharpe
This is the Video Supplement for AME Learning, Inc., HBS Case #810065. View Details
Keywords: Entrepreneurial Management; Entrepreneurs; Angels; Angel Investors; Growth Planning And Management; Growth Strategy; Family Businesses; Family-owned Business; Careers; Venture Capital; Entrepreneurship; Personal Development and Career; Family and Family Relationships; Family Business; Publishing Industry; Education Industry; Canada; United States
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Sharpe, Jim. "AME Learning Inc. (Video Supplement)." Harvard Business School Video Supplement 813-719, June 2013.
  • July – August 2008
  • Article

The Competitive Imperative of Learning

By: Amy C. Edmondson
Keywords: Competition; Learning
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Edmondson, Amy C. "The Competitive Imperative of Learning." HBS Centennial Issue Harvard Business Review 86, nos. 7/8 (July–August 2008): 60–67.
  • April 2017
  • Case

Yushan Bicycles: Learning to Ride Abroad

By: Christopher A. Bartlett and Paul S. Myers
Yushan Bicycles, one of Taiwan's leading bicycle manufacturers, is pursuing an international expansion strategy by increasing demand for its range of traditional and electric bicycles and shifting its product mix toward higher-margin models sold through specialty... View Details
Keywords: Globalized Firms and Management; Growth and Development Strategy; Competitive Strategy; Conflict Management; Learning; Bicycle Industry; Taiwan; Australia
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Bartlett, Christopher A., and Paul S. Myers. "Yushan Bicycles: Learning to Ride Abroad." Harvard Business School Brief Case 917-539, April 2017.
  • April 1976 (Revised April 2002)
  • Background Note

Learning by the Case Method

Helps students fully capitalize on the case method. Succinctly introduces the benefits, format, and process while offering lots of "how-to" advice. Widely used as an introductory handout for executive, MBA, and undergraduate courses. Describes how case discussion... View Details
Keywords: Cases; Learning
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Hammond, John S. "Learning by the Case Method." Harvard Business School Background Note 376-241, April 1976. (Revised April 2002.)
  • November 1998 (Revised April 1999)
  • Background Note

A Note on Case Learning

This guide, written for students, is intended to help in case preparation and in understanding case learning. View Details
Keywords: Cases; Learning
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Corey, E. Raymond. "A Note on Case Learning." Harvard Business School Background Note 899-105, November 1998. (Revised April 1999.)
  • January 10, 2011
  • Column

Learning from Sustainable Community Experiments

By: Amy Edmondson, Tiona Zuzul and Robert Eccles
Keywords: Learning; Civil Society or Community
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Edmondson, Amy, Tiona Zuzul, and Robert Eccles. "Learning from Sustainable Community Experiments." Blog: Early Ecocities. Economist: The Ideas Economy (January 10, 2011).
  • 25 Oct 2017
  • Research & Ideas

Will Machine Learning Make You a Better Manager?

Credit: PhonlamaiPhoto Thirty years ago, the idea of a machine learning on its own would have stoked the worst kind of sci-fi nightmares about robots taking over the planet. These days, machine learning is... View Details
Keywords: by Michael Blanding; Information Technology
  • Article

A Learning Perspective on Intraorganizational Knowledge Spill-Ins

By: James Oldroyd and Ranjay Gulati
This exploratory study examines the role of intraorganizational knowledge spill-ins in the process of inferential learning. Drawing on the notions of knowledge reliability (the creation of shared meanings) and validity (understandings of cause and effect), we explore... View Details
Keywords: Learning; Perspective; Knowledge; Business Units; Organizations
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Oldroyd, James, and Ranjay Gulati. "A Learning Perspective on Intraorganizational Knowledge Spill-Ins." Strategic Entrepreneurship Journal 4, no. 4 (December 2010): 356–372.
  • May 2022
  • Article

Embracing Field Studies as a Tool for Learning

By: Jon M. Jachimowicz
Field studies in social psychology tend to focus on validating existing insights. In addition to learning from the laboratory and bringing those insights to the field—which researchers currently favour—we should also conduct field studies that aim to learn in the field... View Details
Keywords: Field Studies; Social Psychology; Learning
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Jachimowicz, Jon M. "Embracing Field Studies as a Tool for Learning." Nature Reviews Psychology 1, no. 5 (May 2022): 249–250.
  • Research Summary

Making Machine Learning Robust to Adversarial Attacks

By: Himabindu Lakkaraju
The goal of this research is to ensure that machine learning models that we build and deploy are not easily susceptible to attacks by adversarial or malicious entities. View Details
  • 15 Nov 2006
  • Research & Ideas

Lessons Not Learned About Innovation

be rediscovered in each managerial generation (about every six years) as a fundamental way to enable new growth. But each generation seems to have forgotten or never learned the mistakes of the past, so we see classic traps repeated over... View Details
Keywords: by Sean Silverthorne
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