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  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

User research suggested that the checkout process could be improved. Hypothesis: Displaying the checkout date when selecting the number of children improves the user experience (by adding clarity). Result: Treatment had a significant... View Details
Keywords: by Michael Blanding
  • 27 Oct 2020
  • Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

department to help them decide, but researchers varied the number of women. The team told some participants that one-quarter of interns would be offered full-time jobs, while others heard that everyone would be hired. When women knew they would need to compete for a... View Details
Keywords: by Danielle Kost
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

are robust to alternative model specifications and sample selection procedures. We demonstrate that an optimal pricing policy should take into consideration the potential costs of two types of strategic customer behavior: opportunistic... View Details
Keywords: Dina Gerdeman
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

With global markets in turmoil over the last several weeks, leaders throughout the world are starting to think about how they should respond if confronted with an economic downturn. Yet what do we know about how View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • 29 Jul 2022
  • Research & Ideas

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

gained higher levels of education and workforce integration, leading analysts to blame ingrained bias and “occupational sorting” for the difference. Occupational sorting occurs when people select jobs based on their demographics. For... View Details
Keywords: by Kristen Senz
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

no one knows which half. "On the Web, we can tell you which half isn't working," asserts Barry M. Salzman (MBA'89), president of the international division of New York-based DoubleClick, Inc. In just five years, DoubleClick has become the industry View Details
Keywords: by Susan Young
  • 15 Dec 2015
  • First Look

December 15, 2015

products but erroneously expect others to dislike dissimilar ones (Studies 1 and 2). While people readily select dissimilar items for themselves (particularly if the dissimilar item is of higher quality than a similar one), they fail to... View Details
Keywords: Carmen Nobel
  • July 2024 (Revised October 2024)
  • Case

Knowledge Transfer: Toyota, NUMMI, and GM

By: Willy Shih
New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production processes American automakers used at the... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
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  • September 2024
  • Case

Xendit: Hiring for Growth

By: Jeffrey F. Rayport, Steve Castano, Quoc Anh Nguyen and Claire Wu
In 2019, Xendit, a growth-stage Southeast Asia (SEA) fintech venture based in Jakarta, was looking to hire a Head of Sales and Head of Product to lead its next phase of growth. Founded by Moses Lo and Tessa Wijaya, Xendit provided payment infrastructure, modeling... View Details
Keywords: Fintech; Financing and Loans; Entrepreneurship; Jobs and Positions; Sales; Product; Growth and Development; Selection and Staffing; Organizational Culture; Expansion; Financial Services Industry; Technology Industry; Southeast Asia; Indonesia; Philippines
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  • 03 Jul 2008
  • What Do You Think?

Are Followers About to Get Their Due?

maintaining a relationship that is centered around such things as frequent communication, an understanding of mutual expectations, dependability and honesty, and selective use of "your boss's time and resources." Now Barbara... View Details
Keywords: by Jim Heskett
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

your agent may not be enough. For example, top executive pay attorney Joe Bachelder once took his client aside after the first negotiating session. The board had selected his client to be its next CEO and was working out his compensation... View Details
Keywords: by Martha Lagace
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

self-development. In the course of my work, I have had the privilege of developing teaching materials about many experienced leaders and their career development. This chapter builds on stories from some of the talented managers I've... View Details
Keywords: by Linda Hill
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

Should KT go all in across all five sectors, or select one or two to prioritize? Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/617014-PDF-ENG Harvard Business School Case 217-061 Interline Brands: Don't Stop Believing... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

$50 billion to the company, with no assurances American taxpayers will recoup any of that investment. How should business leaders learn from this latest turning point? HBS faculty weigh in. Daniel Snow, Assistant Professor Of Business... View Details
Keywords: by Staff; Auto
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

Rising star Jim Barton has decidedly mixed feelings after being selected as the new chief information officer at the fictional IVK Corporation. On the one hand, he lacks an IT background; on the other, he's ambitious and up for a... View Details
Keywords: by Martha Lagace
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

By: Deller, Carolyn, and Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan based primarily on objective performance, but incorporating managerial discretion in the selection of winners.... View Details
Keywords: Dina Gerdeman
  • January 2025
  • Teaching Plan

Knowledge Transfer: Toyota, NUMMI, and GM

By: Willy Shih
Teaching Plan for HBS Case No. 625-003. New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
Related
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

leaders might say they value inquisitive minds, in reality most stifle curiosity, fearing it will increase risk and inefficiency. Harvard Business School’s Francesca Gino elaborates on the benefits of and common barriers to curiosity in... View Details
Keywords: Dina Gerdeman
  • 17 Aug 2021
  • Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

Last month, US Senate Majority Leader Charles Schumer and senators Cory Booker and Ron Wyden introduced draft legislation to legalize cannabis federally. Some commentators say that by expunging federal, nonviolent marijuana offenses from... View Details
Keywords: by Ashish Nanda and Tabatha Robinson
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

performance-survival, employment, and growth-and firm innovative performance-quantity, quality, and nature of patents and papers-by comparing funded and unfunded firms. To address endogeneity around selection bias, we use a qualitatively... View Details
Keywords: Sean Silverthorne

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