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27 Sep 2011
First Look

First Look: September 27

resources furnished by its partners. Receptivity in turn portrays how organizational capabilities and the quality of ties to partners facilitate flows of network resources. We propose that the interplay of these three mechanisms... View Details

Keywords: Sean Silverthorne

14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

individuals. Deep support is not just an enhanced version of conventional customer service. Nor can it be reduced to a flow of goods. Instead, products and services merely punctuate the ongoing relationships between individual end... View Details

Keywords: by Martha Lagace

15 Feb 2011
First Look

First Look: Feb. 15

ecosystems, hierarchy is an architectural property that refers to the degree to which transactions proceed in a single direction, from "upstream" to "downstream." It is often assumed that a unidirectional flow of goods... View Details

Keywords: Sean Silverthorne

14 Feb 2012
First Look

First Look: February 14

characterizing these networks, our primary measure is "hierarchy," defined as the degree to which transactions flow in one direction, from "upstream" to "downstream." Our empirical results show that the... View Details

Keywords: Carmen Nobel

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

business owners to understand their own cash flow and prospects. Now the fintech innovation cycle is at an inflection point—new streams of data have the power to illuminate the opaque nature of a small business’s finances. The playing... View Details

Keywords: Dina Gerdeman