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  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

this extraordinary transformation, beginning at age 13 when Commodore Perry of the US Navy turned up in Tokyo Bay demanding that Japan open itself to trade—on foreigner’s terms. Shibusawa was more changemaker than observer. Inspired by... View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail
  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

people are saying this peak season isn’t going to end until 2022 or 2023. Gazette: Demand for imported goods exceeds last year’s figures and yet, even with so many barriers, the volume of goods coming into the US is up over 2020. What’s... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
  • 01 Dec 2020
  • What Do You Think?

How Can We Get Companies to Invest More in Low-Wage Workers?

the lower ranks. One of the causes may well be inequities in the ability of executives and frontline labor to negotiate compensation for their skills. In particular, the declining power of unions and the stickiness of minimum wage laws... View Details
Keywords: by James Heskett
  • 12 Feb 2016
  • Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

5.8 million job postings remained unfilled—the highest number of postings since the Bureau of Labor Statistics began collecting those statistics in December 2000. Burning Glass data show that demand remains... View Details
Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics
  • 16 Jun 2015
  • Working Paper Summaries

Paying Up for Fair Pay: Consumers Prefer Firms with Lower CEO-to-Worker Pay Ratios

Keywords: by Bhavya Mohan, Michael I. Norton & Rohit Deshpandé
  • April 2018
  • Article

Consumers Avoid Buying from Firms with Higher CEO-to-Worker Pay Ratios

By: Bhavya Mohan, Tobias Schlager, Rohit Deshpandé and Michael I. Norton
We document a novel driver of consumer behavior: pay ratio disclosure. Swiss corporation performance data gathered during a legally mandated pay ratio referendum reveals that salient high pay ratios are associated with decreased firm sales (Pilot Study). An... View Details
Keywords: Pay Ratio; Wage Fairness; Purchase Intention; Customers; Wages; Fairness; Consumer Behavior
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Mohan, Bhavya, Tobias Schlager, Rohit Deshpandé, and Michael I. Norton. "Consumers Avoid Buying from Firms with Higher CEO-to-Worker Pay Ratios." Special Issue on Marketplace Morality. Journal of Consumer Psychology 28, no. 2 (April 2018): 344–352.
  • 05 Nov 2013
  • First Look

First Look: November 5

as this increases the utility they derive from the service, but they incur disutility from information disclosure. This, in turn, benefits the firm providing an additional source of revenue, but reduces consumer demand for the service. We... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2015
  • Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

disclosure might affect consumer behavior. Previous research has shown that consumers consider 4.6:1 to be the ideal CEO-to-average-worker pay ratio. In reality, the average ratio among S&P 500 companies is roughly 373:1, according to 2014 information from the... View Details
Keywords: by Carmen Nobel; Retail
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

when official production demands it. A homer lamp made by a blacksmith © Michel Anteby For those readers familiar with the HBS teaching case called "Slade," homer making functions a lot like the informal punching-out system... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54214 forthcoming Operations Research Online Network Revenue Management Using Thompson Sampling: Demand Forecasting and Price Optimization By: Ferreira, Kris J., David Simchi-Levi, and He... View Details
Keywords: Sean Silverthorne
  • 30 Mar 2020
  • Research & Ideas

Readers Ask: I Need Tips for Working at Home

flexibility in this timeframe and might start demanding flexible work as a long-term solution. Doesn’t making employees work remotely save on utility expenditures? Choudhury: If companies allow workers to live anywhere, they might save... View Details
Keywords: by Kristen Senz
  • 07 Oct 2015
  • What Do You Think?

What is the Best Immigration Model for the US?

to return to their countries of origin....” Ben commented that “We have a need for skilled and unskilled labor here (in the U.S.) and we value inclusion and integration... (But) I think our government shouldn’t copy any other country’s... View Details
Keywords: by James Heskett
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

African-American clientele, have hundreds of products for blondes." In a labor market where youth seems to hold a premium, especially for marketing jobs, this notion is deadly for those trying to sell to an aging population of baby... View Details
Keywords: by Richard Bierck; Retail
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

in-person operations, sinking demand to near zero. Professional services businesses have fared better, but they have not been spared—just 63 percent say they could weather a four-month public health lockdown. [div class=infogram-embed... View Details
Keywords: by Kristen Senz; Financial Services
  • 10 Sep 2008
  • Research & Ideas

Long-Tail Economics? Give Me Blockbusters!

test kits to fund frontier research into cardio diagnostics. More risky than pursuing blockbusters is not to pursue them, to condemn your enterprise to a lifetime of slave labor harvesting the long tail of micro-opportunities rather than... View Details
Keywords: by John Quelch; Entertainment & Recreation; Pharmaceutical
  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

correlated with less individualism. We provide three short models that help interpret this correlation. One implication of this finding is that societies that depend heavily on oil, and perhaps natural resources more generally, will experience a heavier View Details
Keywords: Martha Lagace
  • 14 May 2013
  • First Look

First Look: May 14

mobilization that can improve labor conditions more broadly. Publisher's link: http://www.bostonreview.net/BR38.3/ndf_jodi_short_michael_toffel_global_brands_labor_justice.php   Working Papers The Impact of Supplier Reliability on... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2019
  • Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

firm but by most companies today. Yes, women were struggling to be fully present at home and work, but so were men. An always-on culture and gender-role expectations were to blame, not motherhood. And men were mourning the loss of their family time to client View Details
Keywords: by Danielle Kost; Consulting; Service
  • 06 Nov 2018
  • First Look

New Research and Ideas, November 6, 2018

of Information By: Cullen, Zoë B., and Ricardo Perez-Truglia Abstract—The diffusion of salary information has important implications for labor markets, such as for wage discrimination policies and collective bargaining. Despite the... View Details
Keywords: Dina Gerdeman
  • 26 Apr 2016
  • First Look

April 26

https://www.hbs.edu/faculty/Pages/item.aspx?num=49804 Economic Transition and Private-Sector Labor Demand: Evidence from Urban China By: Iyer, Lakshmi, Xin Meng, Nancy Qian, and Xiaoxue Zhao Abstract—This paper studies the policy... View Details
Keywords: Sean Silverthorne
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