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  • 22 Sep 2009
  • First Look

First Look: September 22

sales per worker does not support the higher returns for entrepreneurship rationale. Our evidence suggests that entrepreneurship is higher when fixed costs are lower and when there are more entrepreneurial people. Download the paper:... View Details
Keywords: Martha Lagace
  • 19 Jan 2021
  • Blog Post

2+2 Where Are They Now Spotlight: Marc Duranteau (MBA 2019)

Thales in the civil radar division. I am leading the Bid & Project Management Office that helps run operations and improve competitiveness. It allows me to interact with a wide range of people (from the entry-level workers to General... View Details
  • 22 Nov 2023
  • Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

nuances of its limits. Since ChatGPT debuted a year ago, automation hopes and fears—previously limited to factory floors and supermarket checkout lines—have shaken the ranks of highly-educated knowledge View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 23 Jan 2024
  • Research & Ideas

How to Keep Employees Productive: Support Caregivers

Ostensibly, Shah was trying to refocus employees. New research from Harvard Business School Professor Joseph B. Fuller offers a different take. When workers feel tension between their work and private lives, they’re likely to quit or be... View Details
Keywords: by Kara Baskin
  • 13 Feb 2024
  • Research & Ideas

Breaking Through the Self-Doubt That Keeps Talented Women from Leading

that show women lack confidence in their ability to contribute and perform in stereotypically male fields and that employers often favor men for jobs in those fields. These forces likely contribute to the significant gender leadership gap. In fact, a 2023 LinkedIn... View Details
Keywords: by Kara Baskin
  • 28 Aug 2023
  • Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

number of meetings required of employees has risen by 12.9 percent on average since the pandemic began. And according to Reclaim.ai., a calendar-app company, the average full-time, white-collar American worker spends 21.5 hours a week in... View Details
Keywords: by Kristen Senz
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 25 Feb 2019
  • Research & Ideas

How Gender Stereotypes Kill a Woman’s Self-Confidence

“occupational sorting,” with men choosing careers that pay higher wages than women do, labor economists say. For example, women represent only 26 percent of US workers employed in computer and math jobs, according to the Department of... View Details
Keywords: by Dina Gerdeman
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

that they understand how to use cognitive AI to transform their operations, the impact on workers promises to be dramatic. White-collar workers whose job security was founded on their View Details
Keywords: by Kristen Senz; Technology
  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

another, creating a more individual ritual. Afterward, the researchers interviewed participants and found that the simple act of performing a ritual together made participants feel like the brainstorming task was more meaningful. Some businesses have incorporated... View Details
Keywords: by Michael Blanding
  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

Goldenberg says, where the crisis can be framed as an opportunity for learning and improvement. If remote employees felt isolated during the pandemic, for example, a leader using a repurposing strategy might have reminded workers that... View Details
Keywords: by Kristen Senz
  • September 2018
  • Article

Rumors and Refugees: How Government-Created Information Vacuums Undermine Effective Crisis Management

By: Melissa Carlson, Laura Jakli and Katerina Linos
Although more than 800,000 displaced people arrived in Greece by sea in 2015, fewer than 5 percent applied for asylum in this first country of arrival. Instead, they either traveled northward informally or remained in Greece in legal limbo. The resultant chaotic... View Details
Keywords: Refugees; Governance Compliance; Knowledge Dissemination; Policy; Crisis Management; Communication; Greece
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  • 20 Sep 2011
  • First Look

First Look: September 20

team's knowledge-integration capability. We test our theoretical framework using data on knowledge workers in professional services and discuss implications for research and practice. Download the paper:... View Details
Keywords: Sean Silverthorne
  • 08 Aug 2023
  • Research & Ideas

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

A racial salary gap has persisted in the US for more than 50 years among minority groups, with Black people currently earning 30 to 35 percent less than Whites. Now new research shows that in addition to receiving smaller paychecks, Black View Details
Keywords: by Michael Blanding
  • Web

Managing the Future of Work

Holloway, et al. APRIL 2025 There is an urgent need for a system of career navigation that will help all workers and learners advance. In a new paper, we share early findings from a multi-year, mixed-methods study of career navigation... View Details
  • 11 Apr 2024
  • In Practice

Why Progress on Immigration Might Soften Labor Pains

Almost one-third of Americans consider immigration the most important “problem” that the United States faces, according to a new Gallup poll. And yet, companies say they need far more workers than the current system allows. Some business... View Details
Keywords: by Rachel Layne
  • 24 Jul 2023
  • Research & Ideas

Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

Part-time workers who want more hours are a hugely untapped resource. Strange, since employers continue to encounter skills shortages. Why are qualified, eager workers underemployed? Harvard Business School... View Details
Keywords: by Kara Baskin
  • 05 Dec 2023
  • Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

choices influence meta-cognition,” they write. You Might Also Like: Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'... View Details
Keywords: by Kara Baskin
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

novel.” When it comes to building good rapport, the gender makeup of managers and their teams matters, Tamayo’s research shows. Overall, cisgender men manage other men well, and cisgender women manage other women well. When the gender of managers and View Details
Keywords: by Kara Baskin; Food & Beverage
  • 15 Mar 2024
  • HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

“We’ve let this fear of litigation prevent us from even acknowledging age at work, to the point that we pretend workers in their 60s or 70s might do their jobs forever.” This silence about age can lead to surprise transitions that are... View Details
Keywords: by Avery Forman