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Publications

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  • All HBS Web  (2,780)
    • People  (16)
    • News  (497)
    • Research  (1,466)
    • Events  (12)
    • Multimedia  (8)
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Show Results For

  • All HBS Web  (2,780)
    • People  (16)
    • News  (497)
    • Research  (1,466)
    • Events  (12)
    • Multimedia  (8)
  • Faculty Publications  (300)
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  • 01 Sep 2008
  • News

Mara Aspinall

Personalized Medicine,” a Harvard Business Review article that outlines an agenda that could hasten the transition from “trial-and-error” therapies for life-threatening illnesses to a more targeted line of attack. Aspinall began her career at Bain & Company, View Details
Keywords: Deborah Blagg; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Jun 2004
  • News

The Inner-City Advantage

business opportunities in the Caribbean, racial identity in the workplace, and the importance of political empowerment in the African-American community. For a full report on this and other student conferences, visit the “HBS Conference Coverage” section of HBS View Details
Keywords: H. Naylor Fitzhugh Conference; Howard; Naylor; Fitzhugh; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Oct 2000
  • News

Mario A. Corti: Global Reconnaissance

that journey, with its sense of discovery heightened by refueling stops in remote areas, seems fitting for Corti. Today, as CFO of Nestlé S.A., based in Vevey, Switzerland, Corti, a Swiss native, helps lead a company that prides itself on being present in, and... View Details
Keywords: Garry Emmons
  • 01 Apr 2000
  • News

HBS Alumni Association Board of Directors: President's Report

Working Knowledge (www.hbsworkingknowledge.hbs.edu). We are excited that the site not only provides alumni with substantive, faculty-driven content but also serves as a vehicle for career services and... View Details
Keywords: Edmund A. Hajim (MBA '64)
  • 01 Sep 2012
  • News

Joint Venture

global reach and impact, that effort has been not only an enormous success but also a ringing affirmation of the School’s mission to “make a difference in the world.” Over the decades—from field-based work such as the Hawthorne studies,... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2016
  • News

A Roundabout Path

started out as a biologist with an interest in biofuels,” he says. “Then I began working half-time on the science and half-time on business development. I discovered that building the narrative around the company’s products was the most... View Details
  • 01 Mar 2009
  • News

Faculty Responds to Financial Crisis

new elective in the works for next fall, Managing the Financial Firm, which will explore the challenges of managing financial institutions during periods of unprecedented disruption. To facilitate sharing of faculty View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Apr 2000
  • News

Rethinking Call Centers: Effective Delivery of Service is Key

highlight various factors within each element (for example, how one information technology practice may affect another) and how each element relates to overall service delivery. This article originally appeared on the HBS Working View Details
  • 01 Dec 2017
  • News

Global Perspectives

how knowledgeable and proactive the firms we visited were about sustainability; some of them are far ahead of firms in the developed world. They understand that it’s essential to their long-term survival.” Similarly, the group was... View Details
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of the unit's View Details
Keywords: Susan Young
  • 01 Mar 2008
  • News

Reimagining China and India

advantage of China’s strengths, and for Chinese entrepreneurs to reciprocate, something that has taken root. Annual trade between the two countries has raced from near zero several years ago to more than $20 billion last year. For their part, multinationals can profit... View Details
Keywords: Roger Thompson; Business Schools & Computer & Management Training; Educational Services; Management; Retail Trade
  • 18 Jan 2012
  • News

Charter Supporter

“Both of my parents have always been very committed to volunteer work and they always encouraged us to give back to the community,” Burke told the Capital Times. “I feel incredibly lucky to have been given the opportunities I was given,... View Details
Keywords: Arts, Sports, Language, Driving, and Other Schools; Educational Services
  • 23 Mar 2023
  • News

SVB Crash Analysis

on startups, says Professor Paul Gompers. But that deep knowledge of the sector could pay huge dividends to the right big-bank buyer. SVB Collapse: HBS Faculty Perspectives (Video) The sudden closure of Silicon Valley Bank has shaken the... View Details
  • 01 Mar 2023
  • News

Happy Monday

later, the program is a keeper. “To this day we’re setting ambitious goals, and everyone is working hard to achieve those goals, with tremendous focus,” Carbonell notes. “As long as we can do that, we think the four-day week gives people... View Details
Keywords: Jen McFarland Flint; Apparel Manufacturing; Manufacturing
  • 01 Dec 2022
  • News

Program Catalyzes New Streams of Research

accelerates the process of knowledge creation at HBS and leverages the expertise of the School’s faculty. For the 2022–2023 academic year, the BiGS Visiting Fellows’ work centers on race, diversity,... View Details
Keywords: Jennifer Gillespie
  • 23 Oct 2019
  • News

Exploring Big Issues at the Intersection of Business and Society

Professor Robert Huckman kicks off the daylong Viewpoints program for first-year MBA students. Professor Robert Huckman kicks off the daylong Viewpoints program for first-year MBA students. In their first year at HBS, MBA students take a dozen required courses vital to... View Details
Keywords: Educational Innovation
  • 01 Mar 2004
  • News

Drug Imports a Hot Topic at Alumni Health-Care Conference

Conference Coverage on the Working Knowledge website. European Business Conference Seeks to Understand Differences Americans expect to find luxury goods at the mall. Europeans don’t. American shoppers expect... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Oct 1997
  • News

Benaree Wiley

affairs. Working with area companies and institutions, The Partnership facilitates interactions among current and emerging leaders and provides opportunities for individuals to share their knowledge and... View Details
Keywords: Mary Ellen Gardner
  • 01 Sep 2004
  • News

Bill Dunaway (MBA 1964)

A self-described SOB — son of the boss — Bill Dunaway grew up working in his father’s pharmacy in Marietta, Georgia, a town of 61,000 outside Atlanta. After expanding the business to a chain of 18 drug stores, Dunaway sold the operation... View Details
Keywords: Julia Hanna; Health and Personal Care Stores; Retail Trade
  • 01 Mar 2007
  • News

Ideas That Stick

trained to believe that the more abstract and sweeping our statements are, the more intelligent we’ll seem. It sounds more profound to talk about improving customer service than about what people working at the counter should do. But we... View Details
Keywords: Lewis I. Rice; Publishing Industries (except Internet); Information
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