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  • Article

Control, Performance, and Knowledge Transfers in Large Multinationals: Unilever in the United States, 1945-1980

By: G. Jones
This article considers key issues relating to the organization and performance of large multinational firms in the post-Second World War period. Although foreign direct investment is defined by ownership and control, in practice the nature of that "control" is far from... View Details
Keywords: Multinational Firms and Management; Governance Controls; Performance; Business or Company Management; Ownership; Consumer Products Industry; Manufacturing Industry; United States
Related
  • 08 Oct 2007
  • Research & Ideas

Management Education’s Unanswered Questions

university-based business schools first emerged, what did the founders envision? Were they naive? A: The original intention is very clear: to create management as a profession. A profession did not mean a distinction between an expert and... View Details
Keywords: by Martha Lagace; Education

    Certificate in School Management and Leadership

    Certificate in School Management and Leadership is an innovative collaboration between the Harvard Graduate School of Education and Harvard Business School, powered by HBS Online.  CSML is designed to provide preK-12 school leaders at all stages of their careers with... View Details
    • Web

    When AI Chatbots Help People Act More Human | Working Knowledge

    Customers with AI in Online Chats: Evidence from a Randomized Field Experiment ,” which is forthcoming in Management Science . How AI improves customer service The study focused on the delivery company’s use of an agent-based support AI... View Details
    • Web

    Tracking Tariffs: Are Retailers Passing Costs to Consumers? | Working Knowledge

    Economics and Global Commerce Tracking Tariffs: Are Retailers Passing Costs to Consumers? Featuring Alberto F. Cavallo . By Ana Elena Azpúrua on June 6, 2025 . Prices have only edged up after each tariff announcement this year, suggesting that retailers are proactively... View Details

      Managing Your Team's "Dissensus"

      Have you ever been in a team meeting and wondered something like, "Why did the boss gave Jamie that assignment? I think Susan is a better match for the job." Or observed a colleague asking another for help and thought, "It never occurred to me to... View Details

      • Summer 2021
      • Article

      The World Management Survey at 18: lessons and the way forward

      By: Daniela Scur, Raffaella Sadun, John Van Reenen, Renata Lemos and Nicholas Bloom
      Understanding how differences in management ‘best practices’ affect organizational outcomes has been a focus of both theoretical and empirical work in the fields of management, sociology, economics, and public policy. The World Management Survey (WMS) project was born... View Details
      Keywords: Firm Objectives, Organization, And Behavior; Business Economics; Choice Of Technology; Management Of Technological Innovation And R＆D; Technological Change: Choices And Consequences; Management Practices and Processes
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      • Web

      Unpacking Hidden Risk in the Trusted Treasury Market | Working Knowledge

      confidential regulatory data from the Federal Reserve to understand the cash, collateral positions, and resulting haircuts in the repo market. HBS Working Knowledge talked to Wallen about his latest research and shifts in the Treasury... View Details
      • August 2016
      • Article

      'Meso'-Foundations of Dynamic Capabilities: Team-Level Synthesis and Distributed Leadership as the Source of Dynamic Creativity

      By: Ikujiro Nonaka, Ayano Hirose and Yusaku Takeda
      This article examines the theoretical foundations of an organization's dynamic capabilities—sensing, seizing, and transforming—from the perspective of organizational knowledge creation. Making a distinction between the creative and adaptive aspects of dynamic... View Details
      Keywords: Organizational Knowledge Creation Theory; Dynamic Capabilities; Middle-up-down Management; Wise Leadership; Phronesis; Multinational Enterprise; Organizational Change and Adaptation; Multinational Firms and Management; Management Practices and Processes; Creativity; Organizational Structure; Knowledge
      Related
      • 21 Feb 2005
      • Op-Ed

      Is Business Management a Profession?

      We have listed four criteria for determining whether management can be considered a genuine profession. Let us consider how management in its present institutional state matches up against each of these... View Details
      Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
      • Teaching Interest

      Data Science for Managers

      • Served as a teaching fellow; assisted MBA students with classroom coding exercises. 
      • Developed course materials, including new case studies, technical notes, and code notebooks students used to analzye case data. 
      • Developed interactive web... View Details
      • 15 Dec 2003
      • Research & Ideas

      The New Global Business Manager

      required three kinds of specialists: business managers, country managers, and functional managers, with a group of senior executives to coordinate the efforts of the specialists. In 2003, as globalization has become a much more pressing issue and the talents of global... View Details
      Keywords: by Cynthia Churchwell
      • May 2016
      • Article

      Return Migration and Geography of Innovation in MNEs: A Natural Experiment of Knowledge Production by Local Workers Reporting to Return Migrants

      By: Prithwiraj Choudhury
      I study whether return migrants facilitate knowledge production by local employees working for them at geographically distant R&D locations. Using unique personnel and patenting data for 1,315 employees at the Indian R&D center of a Fortune 500 technology firm, I... View Details
      Keywords: Innovation; Innovation and Invention
      Related
      • 09 Jul 2009
      • Working Paper Summaries

      Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team Knowledge

      Keywords: by Heidi K. Gardner

        California Management Review article wins 2007 Accenture Award

        Greater job mobility among engineers and scientists has caused the extended social networks of inventors to become increasingly connected.  Firms that operate within small worlds such as in Silicon Valley long ago learned to manage invention in an... View Details

        • 06 Jun 2016
        • Research & Ideas

        Skills and Behaviors that Make Entrepreneurs Successful

        able to subordinate a personal agenda to ensure the success of the business. Management of Operations. Measures skills and behaviors associated with the ability to successfully manage the ongoing operations... View Details
        Keywords: by HBS Working Knowledge
        • 18 Dec 2020
        • News

        Making Doctors Effective Managers and Leaders

        • 01 Jun 2006
        • News

        Managing Family Assets

        encourage bad behavior. Another part may be that the transfer of knowledge somehow implies the transfer of power, and many people don’t like to give up power. How do you get disparate family members to agree on a wealth View Details
        Keywords: Lewis I. Rice; Management; Management; Management
        • 18 May 2023
        • News

        India's New Money Managers

        conditioning: the idea that men simply manage money better than women. "This is not just an India problem but rather a global problem," she says. Gupta did, in fact, take the idea back to India, officially launching LXME in 2020 as an... View Details
        Keywords: Maureen Harmon
        • 23 Feb 2011
        • News

        The Words Many Managers Are Afraid To Say