Knowledge Diversity - Publications - Faculty & Research

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

team’s findings. Without protections from corporate-driven interference, Gebru reasoned that research was little more than propaganda. Do we have diverse perspectives who can challenge the status quo? Gebru’s story is also a call to hire... View Details

Keywords: by Scott Van Voorhis; Technology

15 Sep 2022
Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

at how much they communicated. When they crunched the numbers, the team found that weak ties yielded more jobs than strong ties, but with diminishing returns as the ties got weaker. The sweet spot in networking seemed to be “moderately weak ties,” providing people with... View Details

Keywords: by Michael Blanding

08 Sep 2022
Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

But, frustrated Gen Xers and Millennials need not give up—their time will come, and they need to prepare now. “We desperately need this generation to learn how to manage diverse people, and manage through our crises.” In the new book True... View Details

Keywords: by Lane Lambert

21 Feb 2023
Research & Ideas

What's Missing from the Racial Equity Dialogue?

procurement side, research I’ve conducted with Kylie Hwang shows that returning citizens are more likely to become entrepreneurs. As part of a business’ diversity initiatives, hiring a vendor or supplier owned by a returning citizen can... View Details

Keywords: by Danielle Kost

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

Following the murder of George Floyd in 2020, business leaders vowed to change organizational culture to increase diversity and inclusion. Some companies established more robust employee affinity groups, others diversified the voices on... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

20 Nov 2007
First Look

First Look: November 20, 2007

therefore implies to manage the interaction with these interpreters, in order to access, share and internalize knowledge on product languages and influence shifts in socio-cultural models. Second, we propose a possible direction to... View Details

Keywords: Martha Lagace

17 Oct 2019
Research & Ideas

‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells

as GoldieBlox, which created “the world’s first girl engineer character.” POLL Would you buy a product marketed to a specific gender? We're posing three questions about gender marketing to Working Knowledge readers. Take the poll ... View Details

Keywords: by Dina Gerdeman; Consumer Products

06 Jun 2017
First Look

First Look at New Research and Ideas: June 6, 2017

highlight the pros and cons of each knowledge production model, help identify the scope of the empirical generalization of prior studies comparing the information quality of the two production models, and offer implications for... View Details

Keywords: Sean Silverthorne

03 May 2023
Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

business leaders of mainstream companies? Turner: Over the years, I’ve heard plenty. They fall in three categories: expense, denial, and blame. First, the expense myth comes up most often with people claiming that “diversity is expensive” and that “addressing View Details

Keywords: by Barbara DeLollis

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

employers of choice for women, giving these companies an edge as they harness the value of diverse teams. Companies that take the lead in gender parity will position themselves to draw even the most discerning women in senior management.... View Details

Keywords: by Kristen Senz

31 Jan 2023
Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down. Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/RobertCrum View Details

Keywords: by Ray Kluender; Insurance

12 Sep 2022
Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

of whether managers should aim to deliberately increase the diversity of their evaluator pools,” the researchers write. Experts prefer feasible robot designs To test how open experts are to unique ideas, the researchers worked with NASA... View Details

Keywords: by Rachel Layne; Aerospace

23 Feb 2010
First Look

First Look: Feb. 23

leading players in these clusters are multi-location firms that organize and integrate knowledge across sites worldwide. Strong internal links across locations allow these firms to leverage knowledge for... View Details

Keywords: Martha Lagace

Article

Power to the People

By: Eric D. Werker

Every nongovernmental organization has a mission statement. For example, CARE, one of the world's largest and best-funded NGOs, explains its mission as serving "individuals and families in the poorest communities in the world. Drawing strength from our global... View Details

Keywords: Mission and Purpose; Food; Service Operations; Inflation and Deflation; Experience and Expertise; Economic Slowdown and Stagnation; Knowledge; Poverty; Agribusiness; Diversity; Non-Governmental Organizations; Innovation and Invention; India

Citation

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02 Mar 2021
HBS Case

The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

might say we need to equalize Black and white household wealth because communities have been deprived of economic opportunities,” Desai says. “It’s really a question of: How do we address this deep wound in our collective past, with the full View Details

Keywords: by Michael Blanding

22 Feb 2018
Book

The New History of American Capitalism

Desan look to how scholars in history, law, and political science are redefining capitalism in light of the American experience. Essayists write on such diverse subjects as markets, selling of slave clothing, the Gilded Age, women’s... View Details

Keywords: Manufacturing

18 Apr 2000
Research & Ideas

Learning in Action

"The most effective learning strategy depends on the situation," writes David A. Garvin. "There is no stock answer, nor is there a single best approach." In Learning in Action, he illustrated the diversity of learning organization... View Details

Keywords: by David A. Garvin

16 Dec 2022
Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

other strategies to achieve a better solution in the end.” You Might Also Like: When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap? When Design Enables Discrimination: Learning from... View Details

Keywords: by Michael Blanding; Technology

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

wants nothing more than to please you, but as the “you” changes, TikTok changes. To people accustomed to tools that are good for specific purposes, the way it bends to be what each user wants it to be can be confusing. Here is our sense of some of the View Details

Keywords: by John Deighton and Leora Kornfeld

08 Nov 2022
Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

question of when life begins.” You Might Also Like: How Gender Stereotypes Kill a Woman’s Self-Confidence Representation Matters: Building Case Studies That Empower Women Leaders Will Demand for Women Executives Finally Shrink the Gender Pay Gap? Feedback or ideas to... View Details

Keywords: by Kara Baskin

Publications