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Show Results For

  • All HBS Web  (4,253)
    • People  (22)
    • News  (775)
    • Research  (2,528)
    • Events  (26)
    • Multimedia  (28)
  • Faculty Publications  (1,285)
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  • Web

Customer Service - HBS Working Knowledge

E-mail Customer Service *Name: *Email: (Return address) Comments: Contact HBS Working Knowledge Baker Library | Bloomberg Center Harvard Business School Soldiers Field Road Boston, MA 02163 Customer Service Editor Newsletter Sign-Up... View Details
  • 2008
  • Chapter

Knowledge Work, Craft Work, and Calling

Social critics have often complained that industrial revolution management transfers control of a job away from workers, encourages human exploitation in pursuit of cost minimization, and alienates workers from their labor. But the arrangements of work that have been... View Details
Keywords: Organizational Change and Adaptation; Working Conditions; Production; Knowledge Use and Leverage; Management Practices and Processes; Employees
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Austin, Robert D., and Lee Devin. "Knowledge Work, Craft Work, and Calling." In Global Neighbors: Christian Faith and Moral Obligation in Today's Economy, edited by Douglas A. Hicks and Mark Valeri. Grand Rapids, MI: Wm. B. Eerdmans, 2008.

    A Note on Practical knowledge (2020)

    • Web

    Psychology and Behavior | Working Knowledge

    • Web

    Jung Koo Kang | Working Knowledge

    • Web

    Career and Workplace | Working Knowledge

    • 31 Mar 2010
    • Working Paper Summaries

    When Open Architecture Beats Closed: The Entrepreneurial Use of Architectural Knowledge

    Keywords: by Carliss Y. Baldwin
    • August 2011
    • Supplement

    Interview with Raj Datta, Former Chief Knowledge Officer of MindTree

    By: David A. Garvin
    MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collborative communities, and its strong culture and values. The CEO has a set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must... View Details
    Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Service Industry; India
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    Garvin, David A. "Interview with Raj Datta, Former Chief Knowledge Officer of MindTree." Harvard Business School Video Supplement 312-704, August 2011.
    • 06 Oct 2010
    • Working Paper Summaries

    Using What We Know: Turning Organizational Knowledge into Team Performance

    Keywords: by Bradley R. Staats, Melissa A. Valentine & Amy C. Edmondson; Video Game; Web Services
    • 2008
    • Working Paper

    Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination

    By: Corinne Bendersky and Kathleen L. McGinn
    Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon being studied and how it relates to the environment in which it occurs-affect the dissemination of knowledge from subfields to the broader field of study. Micro-process research... View Details
    Keywords: Citations; Knowledge Dissemination; Negotiation; Research
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    Bendersky, Corinne, and Kathleen L. McGinn. "Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination." Harvard Business School Working Paper, No. 09-043, September 2008. (Revised March 2009, June 2009.)
    • 2014
    • Book

    Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts

    By: Dorothy A. Leonard, Walter Swap and Garvin Barton
    When highly skilled subject matter experts, engineers, and managers leave their organizations, they take with them years of hard-earned, experience-based knowledge—much of it undocumented and irreplaceable. Organizations can thereby lose a good part of their... View Details
    Keywords: Knowledge Management
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    Leonard, Dorothy A., Walter Swap, and Garvin Barton. Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts. Harvard Business Review Press, 2014.
    • 07 Oct 2009
    • Working Paper Summaries

    Specific Knowledge and Divisional Performance Measurement

    Keywords: by Michael C. Jensen & William H. Meckling
    • 8 Aug 2016
    • Conference Presentation

    Enacting Knowledge Strategy Through Social Media

    By: Tsedal Neeley and Paul Leonardi
    Citation
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    Neeley, Tsedal, and Paul Leonardi. "Enacting Knowledge Strategy Through Social Media." In Ties, Interlocks, and Relationships in Organizations. Paper presented at the Academy of Management Annual Meeting, Anaheim, CA, August 8, 2016.
    • Article

    Knowledge Assets and Firm International Performance

    By: Stefano Denicolai, Antonella Zucchella and R. Strange
    Citation
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    Denicolai, Stefano, Antonella Zucchella, and R. Strange. "Knowledge Assets and Firm International Performance." International Business Review 23, no. 1 (February 2014): 55–62.
    • Web

    Ryan W. Buell | Working Knowledge

    • 2011
    • Chapter

    Knowledge Structures and Innovation: Useful Abstractions and Unanswered Questions

    By: Gautam Ahuja and Elena Novelli
    We examine the received research on organizational knowledge structures with a special focus on their link to innovation. We note that the literature has used the term knowledge structure to represent three quite distinct components of organizational knowledge: the... View Details
    Keywords: Knowledge Management; Innovation and Invention
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    Ahuja, Gautam, and Elena Novelli. "Knowledge Structures and Innovation: Useful Abstractions and Unanswered Questions." Chap. 25 in Handbook of Organizational Learning and Knowledge Management. 2nd ed. by M. Easterby-Smith and M. Lyles, 551–578. Chichester, UK: John Wiley & Sons, 2011.
    • 25 Mar 2008
    • Working Paper Summaries

    Incompatible Assumptions: Barriers to Producing Multidisciplinary Knowledge in Communities of Scholarship

    Keywords: by Corinne Bendersky & Kathleen L. McGinn; Education
    • June 2018
    • Supplement

    Knowledge Sharing at REMA 1000 (B)

    By: Tatiana Sandino and Olivia Hull
    Supplement to HBS No. 118-007, "Knowledge Sharing at REMA 1000 (A)." Chief Human Resources Officer Tore Høylie was proud of REMA 1000 (REMA)’s strong employee engagement with Workplace, Facebook’s corporate social media platform; however, some users complained that the... View Details
    Keywords: Social Network; Enterprise Social Media; Facebook; Workplace; Social and Collaborative Networks; Communication Technology; Problems and Challenges; Social Media; Retail Industry; Norway
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    Sandino, Tatiana, and Olivia Hull. "Knowledge Sharing at REMA 1000 (B)." Harvard Business School Supplement 118-072, June 2018.
    • 12 Jan 2010
    • News

    A little knowledge is deadly dangerous

    • Web

    Lead with Research | Working Knowledge

    Lead with Research Harness emerging faculty research insights to empower your leadership and spark innovation. Navigating Tariffs Harvard Business School faculty explain how U.S. tariffs affect SMEs, supply chains, and prices—and offer strategies to navigate trade... View Details
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