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  • 13 Oct 2010
  • Research & Ideas

How Government can Discourage Private Sector Reliance on Short-Term Debt

For the last decade or so financial institutions have relied increasingly and excessively on short-term financing, risky business that could quickly go south when a souring economy made it impossible for firms to roll over their short-term financing. Some researchers... View Details
Keywords: by Staff; Financial Services
  • 17 Oct 2011
  • Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

two key questions that leaders must address to keep the mission on course while still making enough money to sustain that mission: One, whom should you hire to strike a healthy balance between idealism and the bottom line? And two, what's... View Details
Keywords: by Carmen Nobel
  • 19 Aug 2021
  • Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

execution is paramount. Surveys should be short and focus on a few key points to encourage employee engagement. To promote the most candid dialogues, an organization should segment members by seniority and... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 11 Jun 2012
  • News

Conversation Starter: How Intimate Are You?

  • 25 Nov 2013
  • News

Hiding From Managers Can Increase Your Productivity

  • March 29, 2021
  • Editorial

Research: A Little Recognition Can Provide a Big Morale Boost

By: Shibeal O'Flaherty, Michael Sanders and A.V. Whillans
As organizations large and small face the twin challenges of increasingly strained budgets and burned out workforces, what can managers do to keep employees engaged—without breaking the bank? In this piece, the authors share new research on the power of symbolic awards... View Details
Keywords: Motivation; Psychology; Work; Employees; Motivation and Incentives; Social Psychology
Related
  • 16 Dec 2014
  • First Look

First Look: December 16

Soviet Union, symbolized by the signing of the first Strategic Arms Limitation Treaty (SALT I), and the mediation of the agreement on Sinai disengagement between Egypt and Israel. An appendix lists other important negotiations in which... View Details
Keywords: Sean Silverthorne

    Achieving Individual — and Organizational — Value With AI

    New research shows that employees derive individual value from AI when using the technology improves their sense of competency, autonomy, and relatedness. Likewise, organizations are far more likely to obtain value from AI when their workers do. This report... View Details
    • 04 Jan 2011
    • Working Paper Summaries

    The Learning Effects of Monitoring

    Keywords: by Dennis Campbell, Marc Epstein & Francisco de Asis Martinez-Jerez; Entertainment & Recreation
    • 13 Aug 2021
    • Research & Ideas

    Managers, Here’s How to Bond with New Hires Remotely

    new,” Choudhury says. “Now you can work from anywhere. A company can give an employee the choice of where to live, even if there’s no company office there. This is what digital nomads do.” The key takeaway... View Details
    Keywords: by Lane Lambert
    • 01 Nov 2017
    • What Do You Think?

    What Are the Real Lessons of the Wells Fargo Case?

    SUMMING UP Respondents to this month’s Wells Fargo “case study” identified problem symptoms, diagnosed causes, proposed remedies, and even suggested a title for a follow-on case. Mitch says that when one company is consistently more successful than others in that... View Details
    Keywords: by James Heskett; Banking
    • May 17, 2023
    • Article

    Don't Let Passion Lead to Burnout on Your Team

    By: Joy Bredehorst, Kai Krautter, Jirs Meuris and Jon M. Jachimowicz
    Passion is often heralded as the key to a fulfilling and successful career, but the authors’ recent research suggests that it can also come at a cost: Feeling passionate about work can lead to exhaustion and even burnout. Through studies with more than 700 employees... View Details
    Keywords: Burnout; Emotions; Work-Life Balance; Employees
    Related
    • 14 Dec 2010
    • First Look

    First Look: Dec. 14

    extent to which companies use performance-based pay. We argue that while agency theory provides a useful framework to analyze strategic compensation, it fails to consider a host of psychological factors that affect employee motivation and... View Details
    Keywords: Sean Silverthorne
    • Article

    Elevate Employees, Don't Eliminate Them

    By: Ryan W. Buell
    The last major global shock—the 2008 recession—led to what economists call a “jobless recovery” as companies found they could get by with fewer employees. But post-pandemic, the author writes, managers should focus on changing employees’ roles instead. He has five key... View Details
    Keywords: Employee Relationship Management; Customer Relationship Management; Interpersonal Communication; Value Creation
    Related
    • October 18, 2021
    • Article

    How to Reframe What Work Means to You

    By: Hubert Joly
    Our society often conceives of work as something we must endure so we can afford to do something else. The former CEO of Best Buy explains why this view has led to a crisis of engagement among leaders and employees alike, and offers a different model that he introduced... View Details
    Keywords: Work; Meaning In Life; Employment; Attitudes; Perspective; Mission and Purpose
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    • 2007
    • Working Paper

    Interpersonal Authority in a Theory of the Firm

    By: Eric J. Van den Steen
    This paper develops a theory of the firm in which a firm's centralized asset ownership and low-powered incentives give a manager 'interpersonal authority' over employees (in a world with differing priors). The paper derives such interpersonal authority as... View Details
    Keywords: Governance Controls; Employee Relationship Management; Managerial Roles; Motivation and Incentives; Boundaries; Theory
    Related
    • 19 Jul 2010
    • Research & Ideas

    How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

    Imagine a retail chain that offers customers not only the lowest prices but also personalized customer service. Employees receive above-average wages and 20 times more training than the average American retailer. Sounds like a recipe for... View Details
    Keywords: by Julia Hanna; Retail; Food & Beverage
    • August 2009
    • Case

    Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era

    By: David A. Thomas and Stephanie Creary
    This case profiles PepsiCo's diversity journey under the leadership of former chairman and CEO Steve Reinemund who instituted diversity as one of the company's strategic imperatives. It demonstrates the ways in which Reinemund partnered with his leadership team and... View Details
    Keywords: Diversity; Leadership; Growth and Development Strategy; Organizational Culture; Performance Effectiveness; Business and Stakeholder Relations; Food and Beverage Industry; United States
    Related
    • 27 Apr 2020
    • Research & Ideas

    How Remote Work Changes What We Think About Onboarding

    the employee begins, the hiring manager should provide a list of all the key people the employee should connect with in their early days on the job, including direct reports, a... View Details
    Keywords: by Boris Groysberg
    • 26 Apr 2024
    • HBS Case

    Deion Sanders' Prime Lessons for Leading a Team to Victory

    subordinates feels micromanaged, which is bizarre.” It’s a leadership approach focused on self-discipline and personal accountability, one that might be considered refreshing in a business world often bogged down by managers who second-guess every move their View Details
    Keywords: by Avery Forman; Sports