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  • 30 Aug 2021
  • News

How The Pandemic Could Give Workers More Leverage

  • 17 Feb 2020
  • Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

As an entrepreneur, how confident are you that you fully understand your customer’s pain points or their job to be done? Entrepreneurs I first meet tend to start selling me on their solution before explaining the problem they are trying... View Details
Keywords: by Julia Austin
  • 2022
  • White Paper

Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers

By: Joseph B. Fuller and Manjari Raman
A significant number of American workers—44%—are employed in low wage jobs at the front line of industries. Despite undertaking some of the most tedious, dirtiest, and most dangerous jobs, low-wage workers are—and have long been—the most likely to be overlooked by... View Details
Keywords: COVID-19; Labor Market; Low-wage Workers; Worker Welfare; Churn/retention; Morale; Jobs and Positions; Employees; Wages; Retention; Well-being; Human Resources
Related
  • 14 Feb 2023
  • Research & Ideas

When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

His research comes at a time when an increasing number of people report being worn out on the job, with 43 percent of middle managers reporting burnout in the US and 70 percent of C-suite workers considering quitting to search for jobs... View Details
Keywords: by Michael Blanding
  • 29 Jun 2013
  • News

Hospital operators and Obamacare: Prescription for change

  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

Even the most loyal, long-serving employee may consider resigning from a job once or twice in a career in order to reboot or get ahead. Large organizations can offer more lateral opportunities to further... View Details
Keywords: by John Quelch
  • 12 Sep 2023
  • Book

Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

academia that’s not reaching the public,” says Brooks, who is Professor of Management Practice at HBS and of the Practice of Public Leadership at Harvard Kennedy School. “My job isn’t to create more new studies, but to curate and... View Details
Keywords: by Avery Forman
  • December 2022
  • Article

Kindness in Short Supply: Evidence for Inadequate Prosocial Input

By: Jennifer E. Abel, Preeti Vani, Nicole Abi-Esber, Hayley Blunden and Juliana Schroeder
In everyday life, people often have opportunities to improve others’ lives, whether offering well-intentioned advice or complimenting someone on a job well done. These are opportunities to provide “prosocial input” (information intended to benefit others), including... View Details
Keywords: Prosocial Input; Gratitude; Feedback; Advice; Behavior; Interpersonal Communication
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  • November 2017 (Revised September 2020)
  • Supplement

Miami's Tech Future (C): Reaching Another Miami

By: Rosabeth Moss Kanter
The effects of Miami’s startup scene have not reached many “left-behind” lower-income Black communities, which are disproportionately affected by problems such as segregation and racial discrimination, lack of transportation access, crime, education quality, government... View Details
Keywords: Technology; Change; Transformation; Progress; Scaling; Startup; Community Engagement; Community Impact; Community Relations; Future; Income Inequality; Business; Change Management; Business Startups; Information Technology; Diversity; Race; Equality and Inequality; Social Issues; Business and Community Relations; Miami; Florida
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  • 25 Mar 2019
  • Research & Ideas

The Secret Life of Supply Chains

the source for its highest paying jobs. What’s more, most of those jobs are not in supplying parts, but rather in supplying services, such as in engineering, computer programming, and design. Their findings View Details
Keywords: by Michael Blanding; Manufacturing; Service
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

scale and create those [inclusive] pipes at the time.” So, in 2017, Bastian began a fresh strategy to advance underrepresented groups’ access to jobs at Delta. This included the launch of the Propel Collegiate Pilot Career Path Program,... View Details
Keywords: by Lane Lambert; Air Transportation
  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

road.” When KKR bought CHI Overhead Doors in 2015, it offered a test case for an idea Stavros had been toying with since he was a student at HBS. He made every employee an owner, promising each a payout of at least $15,000 if the company... View Details
Keywords: by Avery Forman
  • 2022
  • Chapter

Capitalism and the Environment

By: Geoffrey Jones
Capitalism drove the environmental decimation of the planet. The environment was seen as a free good, while the consequences of dirty industrial and agricultural processes were seen as external to the firm. Public policies largely allowed this to happen, as politicians... View Details
Keywords: History; Environment; Sustainability; Capitalism; Ethics; Business History; Environmental Sustainability; Green Technology; Pollution; Climate Change
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  • September 2020
  • Teaching Note

Miami's Tech Future (C): Reaching Another Miami

By: Rosabeth Moss Kanter and Joyce J. Kim
The effects of Miami’s startup scene have not reached many “left-behind” lower-income Black communities, which are disproportionately affected by problems such as segregation and racial discrimination, lack of transportation access, crime, education quality, government... View Details
Keywords: Technology; Change; Transformation; Progress; Community; Scaling; Income Inequality; Racism; Community Impact; Community Relations; Change Management; Business Startups; Information Technology; Diversity; Race; Equality and Inequality; Social Issues; Business and Community Relations; Miami; Florida
Related
  • 22 Sep 2014
  • News

Jack Ma on Alibaba, Entrepreneurs and the Role of Handstands

  • 27 May 2022
  • News

How “Digital Nomad” Visas Can Boost Local Economies

  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

they could decide whether to continue working or take personal time during a two-month severance period. While most workers took the two months off to find a new job or take a break, the woman kept showing up to the office, and when new... View Details
Keywords: by Dina Gerdeman
  • November 2013
  • Case

Larry Steffen: Valuing Stock Options in a Compensation Package

By: William E. Fruhan and Craig Stephenson
New MBA graduate Larry Steffen has accepted an attractive job offer from Athena Global Technology but must now choose one of two alternative compensation plans. The first compensation plan option includes a base salary plus a $25,000 cash bonus, and the second includes... View Details
Related
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

And they may not admit to themselves or others how lonely or mentally exhausting the job is and try to “tough it out,” refusing to seek help from people they trust. As the previous section suggested, finding a confidante and making the... View Details
Keywords: by Michael Blanding
  • 09 Nov 2015
  • Research & Ideas

These Employers Pay Higher Salaries than Necessary

bazaar—measure the exact difference between the price paid by a first-timer and the price paid by an experienced haggler. Stanton and Thomas obtained the complete database on all administrative support jobs between 2006 and 2010 on... View Details
Keywords: by Michael Blanding; Employment; Technology; Computer