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- All HBS Web (422)
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- 19 Jun 2013
- Research & Ideas
Analyzing Institutions to Solve Big Problems
The academic study of institutions provides important insights into topics such as job design and health-care reform. But the field is a complex one, and it's not always obvious to outsiders how the intellectual tools of the trade are... View Details
Keywords: by Carmen Nobel & Anna Secino
- October 2018
- Case
American Family Insurance and the Artificial Intelligence Opportunity
By: Rajiv Lal and Scott Johnson
Keywords: Artificial Intelligence; Machine Learning; Automation; Analytics; American Family; American Family Insurance; Insurance; Business Organization; Transformation; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Job Cuts and Outsourcing; Risk and Uncertainty; Mobile and Wireless Technology; Technology Adoption; Internet and the Web; Applications and Software; Corporate Strategy; AI and Machine Learning; Digital Transformation; Insurance Industry; Technology Industry; Wisconsin
- 05 Sep 2006
- First Look
First Look: September 5, 2006
sample company invested in marketing, ex ante, at levels close to those that would have maximized returns, observed ex post. Managing Creativity in Small Worlds Authors:Lee Fleming and Matt Marx Periodical:California Management Review 48, no. 4 (summer 2006) Abstract... View Details
Keywords: Sean Silverthorne
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
acquisition as the biggest challenge. But lacking a CM strategy and able to respond to only short-term financial pressures, most organizations do an inadequate job of selection, retention, and growth. For many years, View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 11 Mar 2015
- Research & Ideas
How Do You Grade Out as a Negotiator?
successful. But even as he watched people use the book, they still expressed constant doubts about how well they were performing. "People do not do a good job learning from their experience," he says. "Some have gotten better about... View Details
Keywords: by Michael Blanding
- 10 Jun 2008
- First Look
First Look: June 10, 2008
Working PapersAccounting Information as Political Currency Authors:Karthik Ramanna and Sugata Roychowdhury Abstract We test whether accounting can be used as political currency. Our setting is the US congressional election of 2004, where outsourcing of US View Details
Keywords: Martha Lagace
- 15 Jun 2010
- First Look
First Look: June 15
Stability and Incentives in Large Markets Authors:Fuhito Kojima, Parag A. Pathak, and Alvin E. Roth Abstract Accommodating couples has been a longstanding issue in the design of centralized labor market clearinghouses for doctors and psychologists, because couples view... View Details
Keywords: Martha Lagace
- 09 Jun 2015
- First Look
First Look: June 9, 2015
firm. It also helped employees start 1,000 new companies and replaced jobs in communities where Nokia was a major employer. One-third of all mobile phone sales between 2011 and 2012 came from new products... View Details
Keywords: Sean Silverthorne
- 24 Sep 2014
- Op-Ed
The ABCs of Addressing Climate Change (From a Business Perspective)
It's Climate Week in New York City. The schedule features a UN Climate Summit, a People's Climate March, the Clinton Global Initiative, substantial criticism of the whole endeavor, and plenty of agitated interaction. There is a lot of noise here. How can businesses cut... View Details
- 20 Feb 2001
- Research & Ideas
What’s Next for Japan
venture capital firm Globis Group and chairman and CEO of private equity concern Apax Globis Partners & Co., was the only panelist to voice undaunted enthusiasm about a bright future for Japanese industry. A Role For Business Hori predicted that View Details
Keywords: by Hilah Geer
- 12 Aug 2008
- First Look
First Look: August 12, 2008
Business School Case 808-137 In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed the View Details
Keywords: Sean Silverthorne
- 07 Nov 2005
- Research & Ideas
Exit Interview: HBS Dean Kim Clark
affected you? Clark: It's been a great job and an intense learning experience, often requiring new skills you don't necessarily have when you start. You talk to people, you learn from your mistakes, and you grow, just as we hope is the... View Details
Keywords: by HBS Alumni Bulletin Staff
- 23 Dec 2014
- First Look
First Look: December 23
concentration and are correlated with differences in firm performance. Download working paper: http://ssrn.com/abstract=2363528 Return on Political Investment in the American Jobs Creation Act of 2004 By: Chen, Hui, Katherine Gunny, and... View Details
Keywords: Carmen Nobel
- 03 Nov 2015
- First Look
November 3, 2015
job test scores or grant managers discretion in making hiring decisions. We implement our test in the context of the introduction of a valuable job test across 15 firms employing low-skill service sector... View Details
Keywords: Sean Silverthorne
- 18 Nov 2021
- Op-Ed
5 Principles for Scaling Change from IBM’s High School Innovation
Without leaving the hallways of their public high school, dozens of students from the economically distressed city of Newburgh, New York, have earned associate’s degrees in cybersecurity, arming them with in-demand skills and preparing them for View Details
Keywords: by Kristen Senz
- 12 Nov 2013
- First Look
First Look: November 12
Purchase this case: http://hbr.org/search/413120-PDF-ENG Harvard Business School Case 514-025 Amazon No abstract available. Purchase this case: http://hbr.org/search/514025-PDF-ENG Harvard Business School Case 513-053 Eko: Mobile Banking... View Details
Keywords: Sean Silverthorne
- 01 Feb 2016
- Research & Ideas
CEOs and Coaches: How Important is Organizational 'Fit?'
team. And these findings hold value in the world of corporate hiring, as well. In 1996, Jeff Borland and Jeanette Ngaire Lye studied data on Australian football coaches to investigate whether a good match plays a role in a coach’s View Details
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
as the economy shifted from a mainly rural, agrarian model, to a city focused, factory based one We are witnessing the same happening now as we shift to the post information era. Not clear if enough new jobs will be created to replace the... View Details
Keywords: by James Heskett
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
- 07 Oct 2014
- First Look
First Look: October 7
commitment dedicated to online marketplaces. In Greylock's view, 2014 was a special moment in time for online marketplaces, the beginning of a boom in the space that was being catalyzed by mobile technology and social identity. Rothman... View Details
Keywords: Sean Silverthorne