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- All HBS Web (417)
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- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
15% at some of the largest advisory firms. Roughly one-third of advisers with misconduct are repeat offenders. Prior offenders are five times as likely to engage in new misconduct as the average financial adviser. Firms discipline misconduct—approximately half of...
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by Sean Silverthorne
- 12 Aug 2008
- First Look
First Look: August 12, 2008
Business School Case 808-137 In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed the View Details
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Sean Silverthorne
- 03 Nov 2015
- First Look
November 3, 2015
job test scores or grant managers discretion in making hiring decisions. We implement our test in the context of the introduction of a valuable job test across 15 firms employing low-skill service sector...
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Sean Silverthorne
- 16 Feb 2016
- First Look
February 16, 2016
by the head office of a U.S. retail chain) or decentralized hiring (in this study, by the store managers), leads to lower employee turnover. On one hand, a centralized model of hiring can allow a company to ensure enough resources and efforts are invested into...
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Sean Silverthorne
- 03 Sep 2014
- What Do You Think?
Who Should Choose Your Boss?
good at it. They don't put enough effort into the task. They subcontract much of the hard work, at least the most difficult job of winnowing candidates down to several, to headhunters. They often favor those applicants they know...
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- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
crises) is the essential job of a leader" and go on to say that "with good judgment, little else matters; without good judgment, nothing else matters." To make good judgment calls, a successful leader must, among other...
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by Jim Heskett
- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
information, we couldn't have accessed it effectively anyway. Email systems were not widely available, let alone mobile devices with capacity to access the data. Now the capacity to store and access information through cloud computing is...
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Re: James L. Heskett
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
as the economy shifted from a mainly rural, agrarian model, to a city focused, factory based one We are witnessing the same happening now as we shift to the post information era. Not clear if enough new jobs will be created to replace the...
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by James Heskett
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,...
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- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
https://www.hbs.edu/faculty/Pages/item.aspx?num=55597 2019 Academy of Management Annals Turning Lead into Gold: How Do Entrepreneurs Mobilize Resources to Exploit Opportunities? By: Clough, David R., Tommy Pan Fang, Balagopal Vissa, and...
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Dina Gerdeman
- 25 Nov 2008
- First Look
First Look: November 25, 2008
School Case 809-063 Steve Jobs and Steve Wozniak are best friends who enjoy pulling pranks together and talking about electronics. After several small collaborations, Jobs pitches Wozniak on starting a...
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Martha Lagace
- 31 Jul 2012
- First Look
First Look: July 31
the constraints and opportunities of their representation structure are reflected in the micro-interactions, the broad improvisations, and the resulting substantive and relational outcomes. Looking Up and Looking Out: Career Mobility...
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Carmen Nobel
- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
says Harvard Business School Assistant Professor Michael Luca. That may be about to change. Thanks to the Internet, mobile apps, and a wide range of useful programs online, residents add to the pool of information with every keystroke...
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- 14 May 2019
- Research & Ideas
Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery
may not be illegal, but can cause enormous amounts of reputational damage.” A good code can also help workers do their jobs better. Most employees want to follow the rules and do the right thing, but may not understand how to comply with...
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by Michael Blanding
- 11 Jul 2006
- First Look
First Look: July 11, 2006
develops a nuanced understanding of social networks will outshine competitors. The salesperson's job changes over the course of the selling process. Different abilities are required in each stage of the sale: identifying prospects,...
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Sean Silverthorne
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
do to make prevention of a potential disaster a priority in the face of competing priorities, and to mobilize a response in the face of concerted opposition for special interests. Far too often, we only address problems after the...
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by Martha Lagace
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
The coronavirus crisis forced health care providers to mobilize in ways few could have predicted six months ago, revealing not only the system’s weaknesses but its profound ingenuity. Within weeks, providers worldwide set up drive-through...
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by Danielle Kost
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
"safe" jobs turned out to be not very safe at all, as large companies entered extended periods of malaise and restructuring. Ed O'Lear: It's important to note why money managers decided to allocate significant assets to venture...
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by Susan Young
- 20 Sep 2021
- Research & Ideas
How Much Is Freedom Worth? For Gig Workers, a Lot.
app-based ride-hailing, shopping, and food-delivery platforms working more hours to compensate for pandemic-related job losses within their households. As this trend accelerated, Oberholzer-Gee and Katsnelson looked for an opportunity to...
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- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
Cars negated the ability to interact with people on the streets. As it turned out, cops did a better job fighting crime when they sought input from the public. That had happened organically when they walked their beats. And by sharing...
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