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Show Results For
- All HBS Web
(1,018)
- People (5)
- News (325)
- Research (304)
- Events (3)
- Multimedia (3)
- Faculty Publications (58)
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- 07 Jun 2021
- Book
9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'
nuanced in these situations, because the donor calls are often done by a combined trustee/donor and a professional working as a team. "Your job is not that of a beggar, but rather that of an educator of donors and an expander of... View Details
Keywords: by Danielle Kost
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
concludes that: Choice is desirable, but only up to a point. Beyond that, it becomes confusing to a decision-maker. Choice on the job can have varying effects on our health, depending in part on our need for choice. Choice is often... View Details
Keywords: by Jim Heskett
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
last twenty years my colleagues at TruePoint and I have asked leadership teams to define a strategic direction (business strategy and values) and then commission a task force of their best performers one to two levels below them to View Details
Keywords: by Martha Lagace
- 24 Jan 2011
- HBS Case
Terror at the Taj
with Ruth Page and David Habeeb of the HBS Educational Technology Group, Terror at the Taj Bombay: Customer-Centric Leadership documents the bravery and resourcefulness shown by rank-and-file employees during the siege. Video interviews... View Details
- 12 Nov 2012
- Research & Ideas
Pay Workers More So They Steal Less
than retaliate. Next, since higher-paid workers want to hold on to their jobs, they would not be as likely to steal as lower-wage workers might. In this case, not stealing is "not a matter of being loyal to your employer," Sandino says. "You are... View Details
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
deliberate on important decisions. Masking the gender of applicants for tech jobs before deciding whether they should be interviewed can remove bias from the process. And when selecting employees for a task,... View Details
Keywords: by Dina Gerdeman
- 03 Jan 2018
- Sharpening Your Skills
5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)
it’s time to look for a new job. To learn more about evaluating your current position, read Dina Gerdeman’s story, Bad at Your Job? Maybe It’s the Job’s Fault. 3. Resolution: Score a job interview at your... View Details
Keywords: by Carmen Nobel
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
New Video: Books@Baker Interview with Felix Oberholzer-Gee Click to watch. Some companies gain advantage by commanding premium prices. Others lean on their world-class talent. But, a small slice of companies manages to do both—and... View Details
Keywords: by Danielle Kost
- 10 Nov 2015
- Op-Ed
Authentic Leadership Rediscovered
getting honest feedback from their colleagues are essential elements of becoming authentic leaders. That’s what Starbucks’ Howard Schultz did in coping with the severe challenges of his youth. It is also what made the difference for Steve View Details
Keywords: by Bill George
- 10 Mar 2021
- Research & Ideas
Key to Doing Your Best at Work? Be Yourself
where you try to cater to the expectations of the other person. "Authenticity allows you to engage with your job more deeply." We also have evidence that authenticity allows you to engage with your job more... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
Some companies have begun relying more on computer-administered tests than human interviewers to find the best applicants. New research by Harvard Business School Assistant Professor Danielle Li and colleagues suggests that in this case,... View Details
- January 2021 (Revised April 2022)
- Case
Best Buy's Corie Barry: Confronting the COVID-19 Pandemic
By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
George, William W., and Amram Migdal. "Best Buy's Corie Barry: Confronting the COVID-19 Pandemic." Harvard Business School Case 321-073, January 2021. (Revised April 2022.)
- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
"Better to be quiet and thought a fool than to talk and be known as one." The social virtues of silence are reinforced by our survival instincts. Many organizations send the message—verbally or nonverbally—that falling into line is the safest way to hold on... View Details
Keywords: by Leslie A. Perlow
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
Harvard Business School professor Lynn S. Paine's new book, Value Shift, argues that companies can't consider themselves amoral or apart from society anymore—that the relationship between companies and society at large necessitates bringing a moral dimension to... View Details
Keywords: by Carla Tishler
- 07 Jan 2002
- Research & Ideas
How Marketing Can Reduce Worldwide Poverty
on-the-ground advocacy—to go get a free eye exam or a blood pressure check-up. Easy. Your basic principles of sales and promotion will carry the day. If your charge is minimizing smoking or drug use, well, your job becomes rather more... View Details
Keywords: by Martha Lagace
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
introduced low cost production methods to manufacture highly accurate quartz watches. Swiss business historians refer to this as the "Quartz Crisis." Companies like Seiko and Casio seized the quartz market. By 1983, two-thirds of the watch industry View Details
- 16 May 2000
- Research & Ideas
The Simple Economics of Open Source
on three particular cases: those of Apache, Perl and Sendmail (see "The Fathers of Invention"). In addition to wading through printed interviews and materials, and conducting face-to-face discussions with key players in the... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
these narratives A common feature of all resilient businesses we interviewed is that they proactively sought information from a variety of sources, including suppliers, trade associations, and health care professionals. Managers readily... View Details
- 19 Oct 2021
- Research & Ideas
Fed Up Workers and Supply Woes: What's Next for Dollar Stores?
and delivery delays, and explains how dollar stores have been able to defy the downward trends that have devastated brick-and-mortar retail in recent years. This interview has been edited for clarity and length. Harvard Gazette: The... View Details
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
this transition into general management." For new general managers—or just as likely in companies these days, senior functional managers who operate as part of an executive team or who have important cross-functional or cross-organizational responsibilities—their... View Details
Keywords: by Martha Lagace