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  • All HBS Web  (1,289)
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Show Results For

  • All HBS Web  (1,289)
    • People  (5)
    • News  (386)
    • Research  (648)
    • Events  (2)
    • Multimedia  (3)
  • Faculty Publications  (181)
← Page 8 of 1,289 Results →
  • 04 Mar 2013
  • Working Paper Summaries

The Dirty Laundry of Employee Award Programs: Evidence from the Field

Keywords: by Timothy Gubler, Ian Larkin & Lamar Pierce; Service
  • 04 Feb 2009
  • Working Paper Summaries

Unravelling in Two-Sided Matching Markets and Similarity of Preferences

Keywords: by Hanna Halaburda
  • 19 Feb 2008
  • Research & Ideas

Radical Design, Radical Results

When furniture designer Herman Miller presented a prototype of its sleek, mesh Aeron chair to a consumer focus group, many asked if they could see a finished, upholstered version. Innovative product design... View Details
Keywords: by Julia Hanna; Consumer Products
  • October 2014
  • Background Note

Leader-as-Architect: Alignment

By: Ethan Bernstein, Ryan Raffaelli and Joshua Margolis
Part of a leader's job is to equip the organization to transform inputs into outputs by defining organizational strategy, shaping organizational identity, and then managing four organizational components—formal organizational structure, culture, people, and critical... View Details
Keywords: Organization; Resource Management; Leadership; Business Processes; Design; Organizational Design; Identity; Strategy; Resource Allocation; Strategic Planning; Alignment
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Bernstein, Ethan, Ryan Raffaelli, and Joshua Margolis. "Leader-as-Architect: Alignment." Harvard Business School Background Note 415-039, October 2014.
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

incident of misconduct, female advisers are 20% more likely to lose their jobs and 30% less likely to find new jobs relative to male advisers. Females face harsher outcomes despite engaging in misconduct... View Details
Keywords: Dina Gerdeman
  • 03 Sep 2019
  • News

Wait Wait…Tell Me!

  • 14 Feb 2017
  • Blog Post

Why I Love My Job: Leticia Tavares On Marriott's Management Acceleration Program

Why I Love My Job is a series of interviews with HBS students and alumni on what drives their satisfaction at work. Current Position:Manager - Management Acceleration Program (MAP)Current Location:Atlanta - GADescribe your role at... View Details
  • 08 Dec 2021
  • Blog Post

The Drive to Succeed: Silvio Memme (MBA 2020) and the Transition to Venture Capital

As a child, Silvio Memme (MBA 2020) had a big dream – to one day design engines for Ferrari. While naysayers told him to be realistic, Memme took that advice to mean he would need to pour himself into this goal for it to become a reality.... View Details
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

kinds of mistakes from the U.S. Midwest. In this case, environmentalists and farmers opposed a power company's plans to build a dam. On the surface, the parties appeared to have deep, irreconcilable positions, which had resulted in a long stalemate. Yet a superior deal... View Details
Keywords: by Martha Lagace
  • November 2012 (Revised July 2014)
  • Supplement

Andrew Sullivan and Faraway Ltd (B): Sam Cartwright of Mothercare

By: Frank V. Cespedes and Alex Godden
The "Andrew Sullivan and Faraway Ltd" case series focuses on entrepreneurial selling, and is based on an older case study, "Deaver Brown and Cross River Inc." (9-394-042). It concerns two entrepreneurs, Andrew Sullivan and Hope Abasi, who have designed an innovative... View Details
Keywords: Entrepreneurship; Sales; Marketing; Management; Consumer Products Industry; United Kingdom
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Cespedes, Frank V., and Alex Godden. "Andrew Sullivan and Faraway Ltd (B): Sam Cartwright of Mothercare." Harvard Business School Supplement 813-105, November 2012. (Revised July 2014.)

    Kris Johnson Ferreira

    Kris Ferreira is the Edgerley Family Associate Professor of Business Administration in the Technology and Operations Management (TOM) Unit. She teaches the Supply Chain Management course in the MBA elective curriculum and analytics in numerous Executive Education... View Details

    Keywords: retailing
    • 28 Feb 2017
    • Blog Post

    Why I Love My Job: Sierra Smith Talks Her Fashion Startup Internship

    Why I Love My Job is a series of interviews with HBS students and alumni on what drives their satisfaction at work. Internship Position: Summer Fellow, Plan de Ville, Summer 2016 Location: New York, New York Describe your role at Plan de... View Details
    Keywords: Entrepreneurship
    • 22 Jan 2018
    • Sharpening Your Skills

    Why You Are Unhappy at Work

    your CEO make more than the GDP of most industrialized nations? You may work less hard as a result, suggests research by Ethan Rouen. Bad At Your Job? Maybe It's the Job's Fault A poorly designed job can... View Details
    Keywords: by Sean Silverthorne
    • 2025
    • Working Paper

    Pushing the Envelope: The Effects of Salary Negotiations

    By: Zoë B. Cullen, Bobak Pakzad-Hurson and Ricardo Perez-Truglia
    Salary negotiations are a widespread phenomenon that can shape key labor market outcomes, such as welfare and inequality. We provide novel empirical and theoretical insights into the causes and consequences of salary negotiations. We conducted two field experiments... View Details
    Keywords: Compensation and Benefits; Negotiation; Policy; Gender; Equality and Inequality; Welfare
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    Cullen, Zoë B., Bobak Pakzad-Hurson, and Ricardo Perez-Truglia. "Pushing the Envelope: The Effects of Salary Negotiations." NBER Working Paper Series, No. 33903, June 2025.
    • Article

    The Relationship Between Workplace Stressors and Mortality and Health Costs in the United States

    By: Joel Goh, Jeffrey Pfeffer and Stefanos A. Zenios
    Even though epidemiological evidence links specific workplace stressors to health outcomes, the aggregate contribution of these factors to overall mortality and health spending in the United States is not known. In this paper, we build a model to estimate the excess... View Details
    Keywords: Occupational Health; Health Costs; Mortality; Applied Optimization; Health
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    Goh, Joel, Jeffrey Pfeffer, and Stefanos A. Zenios. "The Relationship Between Workplace Stressors and Mortality and Health Costs in the United States." Management Science 62, no. 2 (February 2016): 608–628.
    • 2012
    • Book

    Uncommon Service: How to Win by Putting Customers at the Core of Your Business

    By: Frances Frei and Anne Morriss
    Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the... View Details
    Keywords: Customers; Business Ventures
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    Frei, Frances, and Anne Morriss. Uncommon Service: How to Win by Putting Customers at the Core of Your Business. Cambridge: Harvard Business Review Press, 2012.
    • September 2013 (Revised June 2017)
    • Case

    IBM and the Reinvention of High School (A): Proving the P-TECH Concept

    By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
    IBM's Corporate Citizenship office created a social and organizational innovation in public education through a business-school partnership. IBM's Stanley Litow was the key architect in designing Pathways in Technology Early College High School, known as P-TECH. The... View Details
    Keywords: Innovation; Partnerships; Leadership; Partners and Partnerships; Education; Business and Community Relations; Change; Innovation and Invention; Education Industry
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    Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "IBM and the Reinvention of High School (A): Proving the P-TECH Concept." Harvard Business School Case 314-049, September 2013. (Revised June 2017.)
    • November 2012 (Revised July 2014)
    • Case

    Andrew Sullivan and Faraway Ltd

    By: Frank V. Cespedes and Alex Godden
    The "Andrew Sullivan and Faraway Ltd" case series focuses on entrepreneurial selling, and is based on an older case study, "Deaver Brown and Cross River Inc." (9-394-042). It concerns two entrepreneurs, Andrew Sullivan and Hope Abasi, who have designed an innovative... View Details
    Keywords: Entrepreneurship; Marketing; Sales; Management; Consumer Products Industry; United Kingdom
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    Cespedes, Frank V., and Alex Godden. "Andrew Sullivan and Faraway Ltd." Harvard Business School Case 813-104, November 2012. (Revised July 2014.)
    • November 2012 (Revised July 2012)
    • Supplement

    Andrew Sullivan and Faraway Ltd (C): Anthony Pierce of John Lewis

    By: Frank V. Cespedes and Alex Godden
    The "Andrew Sullivan and Faraway Ltd" case series focuses on entrepreneurial selling, and is based on an older case study, "Deaver Brown and Cross River Inc." (9-394-042). It concerns two entrepreneurs, Andrew Sullivan and Hope Abasi, who have designed an innovative... View Details
    Keywords: Entrepreneurship; Management; Sales; Marketing; Consumer Products Industry; United Kingdom
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    Cespedes, Frank V., and Alex Godden. "Andrew Sullivan and Faraway Ltd (C): Anthony Pierce of John Lewis." Harvard Business School Supplement 813-106, November 2012. (Revised July 2012.)
    • April 1993 (Revised June 1993)
    • Supplement

    General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (D)

    By: F. Warren McFarlan and Katherine Seger
    Designed to be handed out after discussion of the (C) case. View Details
    Keywords: Job Cuts and Outsourcing
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    McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (D)." Harvard Business School Supplement 193-147, April 1993. (Revised June 1993.)
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