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  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

School Case 719-002 Donald Trump and the Tax Cuts and Jobs Act In January 2018, President Donald Trump was full of optimism. He had just signed... View Details
Keywords: Dina Gerdeman
  • 03 Apr 2006
  • What Do You Think?

Has Globalization Reached Its Peak?

until such time that disparity between the haves (U.S., Europe, etc.,) and the have-nots is significantly bridged." One theme common to several of these comments is that globalization (and the View Details
Keywords: by James Heskett
  • July – August 2009
  • Article

Restoring American Competitiveness

By: Gary P. Pisano and Willy C. Shih
For decades, U.S. companies have been outsourcing manufacturing in the belief that it held no competitive advantage. That's been a disaster, maintain Harvard professors Pisano and Shih, because today's low-value manufacturing operations hold the seeds of tomorrow's... View Details
Keywords: Competitive Advantage; Value; Production; Innovation and Invention; Product Development; Government and Politics; Social Issues; Management Practices and Processes; Investment; Research and Development; Job Cuts and Outsourcing; Competency and Skills; Service Industry; United States
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  • 07 Nov 2007
  • Op-Ed

How Marketing Hype Hurt Boeing and Apple

damage to Apple brand equity among its core customers. After heavy blogging complaints about Apple exploiting its loyal followers, Steve Jobs had to apologize publicly (after a curt "That's technology" response fueled the fire)... View Details
Keywords: by John Quelch; Aerospace; Consumer Products
  • 06 Dec 2021
  • News

December 2021 Alumni and Faculty Books

Edited by Margie Kelley Welcome to the USA! You’re Hired! By Betsy Cohen (MBA 1978) Constead Press In this book author and economic development innovator Betsy Cohen presents wisdom from a dozen experts in career development View Details
  • July 2006 (Revised June 2007)
  • Case

Cathay Pacific

By: F. Warren McFarlan, Waishun Lo and Fred Young
Explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a significant part of its vital operations from Hong Kong to Sydney, Australia. View Details
Keywords: Job Cuts and Outsourcing; Globalized Economies and Regions; Information Technology; Air Transportation Industry; Sydney; Hong Kong
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  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

via arms-length transactions and contracts. Furthermore, strong or weak complementarity are not innate properties of tasks and assets but can be the result of choices regarding task networks, incentives,... View Details
Keywords: Dina Gerdeman
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

health-economics literature has done a better job documenting consumer-choice mistakes in insurance and treatment choices than explaining why those mistakes occur, it is clear that we should not ignore these... View Details
Keywords: Sean Silverthorne
  • May–June 2018
  • Article

Layoffs That Don't Break Your Company: Better Approaches to Workforce Transition

By: Sandra J. Sucher and Shalene Gupta
Today layoffs have become companies’ default response to the challenges created by advances in technology and global competition. Yet research shows that job cuts rarely help senior leaders achieve their goals. Too often, they’re done for short-term gain, but the cost... View Details
Keywords: Job Cuts and Outsourcing; Organizational Change and Adaptation; Employees; Transition; Strategic Planning
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  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

Bussgang, Jeffrey Abstract—Relative to established organizations, start-ups can be hard to figure out. What are the jobs to be done? The best entry points? How can you tell whether a company has potential for success View Details
Keywords: Carmen Nobel
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

fulfillment drive work engagement. Employees have needs (e.g., a desire to be authentic) and they also have expectations for how their job or their organization will fulfill them. We argue that experiences... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2002
  • Research & Ideas

The Trick of Balancing Business and Government

outsiders, including the International Monetary Fund and the World Bank, is desired? No country can easily exist in a vacuum and cut itself off from the global economic... View Details
Keywords: by Martha Lagace
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

producers, and writers whose jobs are affected by COVID—making Netflix the likely preferred destination for future work by creatives. Walmart is paying suppliers more quickly. Costco, Whole Foods, View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

automation is making jobs less routine and more cognitively challenging. Globalization means you’re competing with workers around the world. Simultaneously, the internet and... View Details
  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

safety. A first employee survey indicated KKR had its work cut out for it—with only 30 percent of the employees responding, morale was low and employees believed the survey would have no impact. Injuries... View Details
Keywords: by Avery Forman
  • March 2001
  • Article

Preferences over Inflation and Unemployment: Evidence from Surveys of Happiness

By: Rafael Di Tella, Robert MacCulloch and Andrew Oswald
Keywords: Inflation and Deflation; Job Cuts and Outsourcing; Happiness
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  • 09 Jun 2015
  • News

How Merck Is Trying to Keep Disrupters at Bay

  • January 2009 (Revised June 2010)
  • Case

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

By: Ranjay Gulati
Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details
Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units
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  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

first head coaching job in 2006 with the New Orleans Saints, and won the Associated Press NFL Coach of the Year award that year; Chuck Noll, who took his first head coach job... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 20 Dec 2018
  • Research & Ideas

Most Popular Stories and Research Papers of 2018

blues, and a job set up for failure. If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer Researcher Ethan Rouen discovers that rank-and-file employees understand the boss... View Details
Keywords: by Sean Silverthorne