Publications

18 Mar 2014
News

Which Women Are Rising to the Top?

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

producers, and writers whose jobs are affected by COVID—making Netflix the likely preferred destination for future work by creatives. Walmart is paying suppliers more quickly. Costco, Whole Foods, View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

School Case 719-002 Donald Trump and the Tax Cuts and Jobs Act In January 2018, President Donald Trump was full of optimism. He had just signed... View Details

Keywords: Dina Gerdeman

09 Jun 2015
News

How Merck Is Trying to Keep Disrupters at Bay

07 Nov 2007
Op-Ed

How Marketing Hype Hurt Boeing and Apple

damage to Apple brand equity among its core customers. After heavy blogging complaints about Apple exploiting its loyal followers, Steve Jobs had to apologize publicly (after a curt "That's technology" response fueled the fire)... View Details

Keywords: by John Quelch; Aerospace; Consumer Products

16 Oct 2018
First Look

New Research and Ideas, October 16, 2018

via arms-length transactions and contracts. Furthermore, strong or weak complementarity are not innate properties of tasks and assets but can be the result of choices regarding task networks, incentives,... View Details

Keywords: Dina Gerdeman

January 2017 (Revised September 2017)
Case

Sales Razor Technologies

By: Paul Gompers and Noam Wasserman

Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders, and outsourcing system development work. View Details

Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry

16 May 2023
HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

safety. A first employee survey indicated KKR had its work cut out for it—with only 30 percent of the employees responding, morale was low and employees believed the survey would have no impact. Injuries... View Details

Keywords: by Avery Forman

March 2001
Article

Preferences over Inflation and Unemployment: Evidence from Surveys of Happiness

By: Rafael Di Tella, Robert MacCulloch and Andrew Oswald

Keywords: Inflation and Deflation; Job Cuts and Outsourcing; Happiness

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14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

Bussgang, Jeffrey Abstract—Relative to established organizations, start-ups can be hard to figure out. What are the jobs to be done? The best entry points? How can you tell whether a company has potential for success View Details

Keywords: Carmen Nobel

01 Sep 2018
News

September 2018 Alumni and Faculty Books

automation is making jobs less routine and more cognitively challenging. Globalization means you’re competing with workers around the world. Simultaneously, the internet and... View Details

February 2004 (Revised March 2004)
Case

Ockham Technologies: Living on the Razor's Edge

By: Noam T. Wasserman

Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders, and outsourcing system development work. View Details

Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry

26 Oct 2023
Blog Post

Video: Students Foster Disability Awareness and Access

think, is removing barriers. That could be physical barriers, it could also be of non-physical barriers. The third thing is just to create access. Teresa Danso-Danquah: I want people to recognize that people can be leaders with disabilities, View Details

24 Mar 2002
Research & Ideas

The Trick of Balancing Business and Government

outsiders, including the International Monetary Fund and the World Bank, is desired? No country can easily exist in a vacuum and cut itself off from the global economic... View Details

Keywords: by Martha Lagace

June 2003 (Revised December 2003)
Case

Cathay Pacific: Doing More with Less

By: F. Warren McFarlan and Fred Young

This case explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a significant part of its vital operations from Hong Kong to Sydney, Australia. View Details

Keywords: Information Technology; Job Cuts and Outsourcing; Globalization; Globalized Firms and Management; Information Technology Industry; Hong Kong; Sydney