Publications

Article

Retractions

By: Pierre Azoulay, Jeffrey L. Furman, Joshua Lev Krieger and Fiona Murray

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11 Mar 2008
First Look

First Look: March 11, 2008

Working PapersTesting Strategy with Multiple Performance Measures Evidence from a Balanced Scorecard at Store24 Authors:Dennis Campbell, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan Abstract We analyze balanced scorecard data... View Details

Keywords: Martha Lagace

22 Jul 2008
First Look

First Look: July 22, 2008

Improving Infant Mortality Rates: The Impact of Front-line Staff Collaboration on Neonatal Care (revised) Authors:Ingrid M. Nembhard, Anita L. Tucker, Richard M.J. Bohmer, Jeffrey D. Horbar, and Joseph H.... View Details

Keywords: Martha Lagace

November 2019
Case

Chief: Role for Lindsay Kaplan

By: Katherine B. Coffman, Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley and Katherine Chen

In 2018, Lindsay Kaplan is preparing to meet with Carolyn Childers about the possibility of co-founding Chief, a New York-based peer network for women executives. Kaplan is currently the vice president of communications and brand engagement at a successful mattress... View Details

Keywords: Negotiation; Entrepreneurship; Leadership; North and Central America; United States; New York (state, US); New York (city, NY)

November 2019
Case

Scaling at Chief

By: Katherine B. Coffman, Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley and Katherine Chen

Chief is a New York-based peer network that provides mentorship, support, networking opportunities, and a sense of community to women executives. Co-founders Carolyn Childers and Lindsay Kaplan launched the company in January 2019, and just two months later, Chief has... View Details

Keywords: Entrepreneurship; Leadership Development; Expansion; Growth Management; Customer Satisfaction; North and Central America; United States; New York (state, US); New York (city, NY)

November 2019
Case

Chief: Role for Carolyn Childers

By: Katherine B. Coffman, Jeffrey J. Bussgang, Kathleen L. McGinn, Katherine Chen and Julia Kelley

In 2018, Carolyn Childers is preparing to launch Chief, a New York-based peer network for women executives, and must decide whether to bring on a co-founder. After becoming the senior vice president of operations at her previous company, Childers was inspired to build... View Details

Keywords: Networking; Founders; Entrepreneurship; Networks; Negotiation

January 2003 (Revised February 2003)
Case

Office Depot, Inc.: Business Transformation (B)

By: James L. Heskett, Dan Maher, Daniel F. OBrien, Thomas Watson and Jeffrey F. Rayport

Supplements the (A) case. View Details

Keywords: Retail Industry

16 Apr 2008
Lessons from the Classroom

Chris Christensen: Legend of the Classroom

corporate strategy and business planning. Jeffrey Cruikshank, former editor of the HBS Alumni Bulletin and author of historical works about HBS, describes Christensen and his colleagues as "transitional figures" in the School's... View Details

Keywords: by Deborah Blagg; Education

01 Mar 2014
News

Faculty and Alumni Books for March 2014

Jennifer McCrea and Jeffrey C. Walker (MBA 1981), with Karl Weber (Deepak Chopra) This book is a guide to the art of activating resources of every kind behind any worthy cause. Through personal stories, many innovative suggestions, and... View Details

August 2006
Article

Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning

By: Jeffrey T. Polzer, Brad Crisp, Sirkka L. Jarvenpaa and Jerry W. Kim

We theorize that in geographically dispersed teams, members' geographic locations are likely to activate "faultlines" (hypothetical dividing lines that split a group into subgroups) that impair team functioning. In a study of 45 teams comprised of graduate students... View Details

Keywords: Geographic Location; Nationality; Groups and Teams; Trust; Conflict and Resolution

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Read Now

01 Dec 1997
News

A Piece of the Action

summer, others will just use it as a satellite office for a day or two. Assistant Professor Jeffrey L. Bradach, for example, is currently studying the use of temporary personnel as high-level employees, and... View Details

Keywords: Susan Young

01 Jun 1999
News

Conference Brings Global Perspective to Cape Town

growth that South Africa is leading in the region." The Burden of Geography Economist Jeffrey D. Sachs, director of the Harvard Institute for International Development, delivered the first keynote address, a captivating presentation... View Details

Keywords: Susan Young

23 Nov 2010
First Look

First Look: November 23

Effective Self-Policing Authors: Michael W. Toffel and Jodi L. Short Publication: Journal of Law and Economics (forthcoming) Abstract Administrative agencies are increasingly establishing voluntary self-reporting programs both as an... View Details

Keywords: Sean Silverthorne

2005
Working Paper

Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning

By: Jeffrey T. Polzer, C. Brad Crisp, Sirkka L. Jarvenpaa and Jerry W. Kim

27 Jan 2015
First Look

First Look: January 27

Publications January 2015 American Economic Review: Papers and Proceedings Do Strict Capital Requirements Raise the Cost of Capital? Bank Regulation, Capital Structure, and the Low Risk Anomaly By: Baker, Malcolm, and Jeffrey Wurgler... View Details

Keywords: Sean Silverthorne

March 2023
Article

Authentic First Impressions Relate to Interpersonal, Social, and Entrepreneurial Success

By: David M. Markowitz, Maryam Kouchaki, Francesca Gino, Jeffrey T. Hancock and Ryan L. Boyd

This paper examines how verbal authenticity influences person perception. Our work combines human judgments and natural language processing to suggest verbal authenticity is a positive predictor of interpersonal interest (Study 1: 294 dyadic conversations), engagement... View Details

Keywords: Authenticity; Impression Formation; Natural Language Processing; First Impressions; Communication; Perception; Success

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08 Dec 2015
First Look

December 8, 2015

Katherine L. Milkman, Leslie John, and Michael I. Norton Abstract—Many intend to stay fit but fail to exercise or eat healthfully; students intend to earn good grades but study too little; citizens intend to vote but fail to turnout. How... View Details

Keywords: Sean Silverthorne

June 2020
Teaching Plan

Chief

By: Katherine B. Coffman, Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley, Amy Klopfenstein and Katherine Chen

Teaching Plan serves as a supplement to the case for “Chief: Role for Carolyn Childers” (920-019), “Chief: Role for Lindsay Kaplan” (920-020), and “Scaling at Chief” (920-021). View Details