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  • All HBS Web  (468)
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  • Research Summary

Overview

By: Ethan S. Bernstein
I have spent my career studying novel talent management practices and their effect on collaboration and performance. My core research focuses on two interrelated organizational trends that have become salient in the 21st century: workplace transparency (who gets to... View Details
Keywords: Privacy; Transparency; Productivity; Field Experiments; Communication; Design; Human Resources; Leadership; Management; Organizational Design; Organizational Structure; Performance; Groups and Teams; Networks; Behavior; Social and Collaborative Networks; Satisfaction; North America; Europe; Asia; China; Japan; Latin America
  • 2025
  • Chapter

Leapfrog Leaders: Accelerating Systems Leadership Skills

By: Laura Cabrera, Derek Cabrera and Hise O. Gibson
We need leaders who can execute at the Strategic, Operational, and Tactical (SOT) levels. But, research shows it takes time for skills to develop at all three levels—too much time. Why does it take too much time? First, because expertise is borne of experience. An... View Details
Keywords: DSRP; VCML; Strategy; Operations; Leadership Development; Decision Making; Organizational Structure
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Cabrera, Laura, Derek Cabrera, and Hise O. Gibson. "Leapfrog Leaders: Accelerating Systems Leadership Skills." In The Routledge Handbook of Systems Thinking, edited by Derek Cabrera, Laura Cabrera, and Gordon Midgley. London: Routledge, forthcoming.
  • 04 Jan 2022
  • Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

high-energy outdoor hobby this year. He enjoys downhill skiing. “Coming down the mountain at full speed, there’s nothing like it,” says Takeuchi, who recently turned 75. “You are facing near-death because you don’t know what’s underneath, so you have to rely on your... View Details
Keywords: by Kristen Senz
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

exposure to radiation was unlikely. Truck drivers were refusing to deliver supplies to the city. Niinami intuitively understood that reopening a convenience store there would bring back a sense of normalcy and create hope for the city’s... View Details
Keywords: by Dina Gerdeman
  • 13 May 2024
  • Research & Ideas

Picture This: Why Online Image Searches Drive Purchases

Professor of Business at HBS, who is a coauthor of the new research. “Companies are finally coming to this realization and adjusting online search tools accordingly.” The market for AI technology in retail—and the promise of a more View Details
Keywords: by Rachel Layne; Information Technology; Technology; Consumer Products; Retail
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

  PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and Service... View Details
Keywords: Sean Silverthorne
  • 14 Mar 2018
  • Research & Ideas

Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt

intuition is to wear his shirt and sleep on his side of the bed,” she says. “It may seem silly to do that, but this research suggests that it might be a positive adaptation.” While the initial findings apply specifically to heterosexual... View Details
Keywords: by Carmen Nobel
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

it” "In the mind of someone who thinks of tipping as something that implies better future service, tipping and bribery are closer together," Torfason says. The researchers confirmed this intuition in a lab experiment. They... View Details
Keywords: by Dina Gerdeman
  • 20 Jul 2011
  • Research & Ideas

Five Discovery Skills that Distinguish Great Innovators

them to be more intuitive and divergent thinkers. Either you have it or you don't. But does research really support this idea? Our research confirms others' work that creativity skills are not simply genetic traits endowed at birth, but... View Details
Keywords: by Jeff Dyer, Hal Gergersen & Clayton M. Christensen
  • 30 Jun 2014
  • Lessons from the Classroom

The Role of Emotions in Effective Negotiations

intuitive about the process” Emotions such as satisfaction and elation can be quite rare in negotiation, says Andy Wasynczuk, MBA Class of 1953 Senior Lecturer of Business Administration at Harvard Business School. His new teaching note,... View Details
Keywords: by Michael Blanding; Entertainment & Recreation; Sports
  • 16 Apr 2018
  • Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

deductible or copay—work in the first place. For health insurance consumers, it could be wise to ask: Do I actually understand what a provider network is? What are my assumptions going into the problem? Why am I making the choice the way I am? Am I drawn to the higher... View Details
Keywords: by Rachel Layne; Consulting; Retail
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

be analyzed. Even when numbers are available, they are never clear. An intuitive process can still be rigorous if managers use the right tools. For example, discovery-driven planning lets you create a plan to test assumptions; aggregate... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 01 Sep 2021
  • What Do You Think?

Can We Train for Trust?

to use largely intuition when we think about this issue, and that our intuition is informed by little or no evidence.” Taylor Corr added that the topic is “still very much a work in progress across the board... View Details
Keywords: by James Heskett
  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

"get" phase 4, perhaps because it calls for a more intuitive and imaginative way of addressing a problem, but those who are less intuitive have to work harder. For phase 5, some people are more... View Details
Keywords: by Martha Lagace
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

seed the concept more broadly.” But Ana Frony reminded us to “never forget that even trainees must have some intuition and poetry to develop a hypotheses and design an experiment.” Nick C raised the question of just how far the practice... View Details
Keywords: by James Heskett; Technology
  • 17 Sep 2021
  • Research & Ideas

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

simple case. However, when it gets down to how white-collar crimes are prosecuted, it’s quite challenging. We don’t prosecute people based on our intuitive notions of is this fraud or not fraud? Or is this lying or not lying? Instead, we... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Biotechnology; Technology; Medical Devices & Supplies
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

of the industry in terms of adopting AI. Is the industry mature, with infrastructure already in place to collect data and ready to implement? Are industry stakeholders willing to adopt AI? Do they agree with you on the value of potential benefits? Is the product View Details
Keywords: by Rocio Wu
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

percent. "One thing we can say: The algorithm is race-blind." By relying on intuition and other methods to set rates, many hosts of all backgrounds were overpricing their properties. The research team found that the algorithm’s price... View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

that finance is not rocket science. It’s really pretty intuitive and extremely accessible. It’s critical and fun for people who understand and appreciate business. They can enjoy learning about companies in deep ways once they understand... View Details
Keywords: by Dina Gerdeman
  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

discussions around case studies. “First, students learned a framework for combining intuition and data/analytics (including regression and optimization) into a comprehensive decision-making strategy. Second, students developed an... View Details
Keywords: by Dina Gerdeman
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