Publications

September 2017 (Revised December 2017)
Case

Hulu: Redefining the Way People Experience TV

By: Henry W. McGee and Christine Snively

In May 2017, Hulu CEO Mike Hopkins announced the launch of Hulu Live TV, a new offering that would "change the way people experience TV." The new service would allow consumers to bypass traditional cable and satellite delivery and use the Internet to access live... View Details

Keywords: Television Industry; Internet; Television Entertainment; Internet and the Web; Disruptive Innovation; Competitive Strategy; Price; Media and Broadcasting Industry; Media and Broadcasting Industry

September 2022 (Revised August 2023)
Case

Audrey Tang: Using Technology to Strengthen Democracy in Taiwan

By: Shikhar Ghosh and Shweta Bagai

Since the early days of the internet, Taiwan had a vibrant community of civic hackers and open-source programmers who engaged with social issues. Audrey Tang was one of them. She spearheaded the 2014 Sunflower Student Movement in Taiwan, where protestors peacefully... View Details

Keywords: Democracy; Internet; Web Technology; Digital Transformation; Digital Platform; COVID; Information Technology; Applications and Software; Governance; Entrepreneurship; Governing Rules, Regulations, and Reforms; Innovation and Invention; Taiwan; China; Asia

September–October 1997
Article

Developing Products on Internet Time

By: A. D. MacCormack and M. Iansiti

Keywords: Product; Internet and the Web; Manufacturing Industry

02 Mar 2018
Working Paper Summaries

Evidence of Decreasing Internet Entropy: The Lack of Redundancy in DNS Resolution by Major Websites and Services

Keywords: by Samantha Bates, John Bowers, Shane Greenstein, Jordi Weinstock, and Jonathan Zittrain

September 2002
Article

Last-Minute Bidding and the Rules for Ending Second-Price Auctions: Evidence from eBay and Amazon Auctions on the Internet

By: Alvin E. Roth and Axel Ockenfels

Keywords: Auctions; Bids and Bidding; Governing Rules, Regulations, and Reforms; Internet and the Web

2002
Book

Buy, Lie, and Sell High: How Investors Lost Out on Enron and the Internet Bubble

By: D. Quinn Mills

Keywords: Sales; Crime and Corruption; Online Technology

December 2004
Article

Emancipation and Empire: Reconstructing the Worldwide Web of Cotton Production in the Age of the American Civil War

By: Sven Beckert

29 May 2001
Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

Entrepreneurs and managers who can't adapt to the fast pace of change in the world—"a world that should be on Prozac"—are likely to miss out on opportunities in View Details

Keywords: by Sean Silverthorne

November 1998 (Revised February 1999)
Case

Bolsa de Valores de Guayaquil (BVG): Reaching Worldwide Investors Through the Internet

By: Lynda M. Applegate, Ramiro Montealegre, Dusya Vera and Karen Barone

The Guayaquil Stock Exchange developed a Web site to provide information about the market in Ecuador. Though the system provided some dynamic information for potential investors and allowed for some transactions to occur via the Internet, it had not at the time of the... View Details

Keywords: Stocks; Foreign Direct Investment; Emerging Markets; Internet; Technology Industry; Ecuador

June 2002
Article

The Timing of Bids in Internet Auctions: Market Design, Bidder Behavior, and Artificial Agents

By: Axel Ockenfels and Alvin E. Roth

Keywords: Auctions; Bids and Bidding; Internet and the Web; Markets; Design; Behavior; Internet and the Web

2008
Chapter

Innovation and the Evolution of Market Structure for Internet Access in the United States

By: Shane Greenstein

2018
Working Paper

The State of Open Source Server Software

By: Shane Greenstein and Klaus Ackermann

The study assembles new data to construct a census of worldwide web server use across the globe. We document a large concentration of investment in the United States, and a wide dispersion across scores of countries. We find tens of billions of dollars of unmeasured... View Details

Keywords: Internet; Open Source; Internet and the Web; Policy; Open Source Distribution; Internet and the Web; Global Range

Read Now

January–February 1999
Article

Judo Strategy: The Competitive Dynamics of Internet Time

By: D. B. Yoffie and M. A. Cusumano

Keywords: Strategy; Competition; Online Technology

2000
Chapter

E-Business Models: Making Sense of the Internet Business Landscape

By: L. M. Applegate

Keywords: Business Model; Internet and the Web; Business Ventures; Internet and the Web

October 2018 (Revised July 2019)
Case

Sidewalk Labs: Privacy in a City Built from the Internet Up

By: Leslie K. John, Mitchell Weiss and Julia Kelley

Email mking@hbs.edu for a courtesy copy.

By the time Dan Doctoroff, CEO of Sidewalk Labs, began hosting a Reddit “Ask Me Anything” session in January 2018, he had only nine months remaining to convince the people... View Details

September 2001
Article

The Emerging Position of the Internet as an Advertising Medium

By: Alvin J. Silk, Lisa R. Klein and Ernst R. Berndt

Keywords: Internet and the Web; Advertising

March 2022 (Revised July 2022)
Case

Nexleaf Analytics: Saving the World Using the Internet of Things

By: Frank Nagle

In 2019, a decade after co-founding Nexleaf Analytics, CEO Nithya Ramanathan faced an important decision that would impact the ability of the small, but growing, not-for-profit organization to thrive for another decade. Their sensor technologies and big data analytics... View Details

Keywords: Corporate Strategy; Collaborative Innovation and Invention; Technological Innovation; Nonprofit Organizations; Competitive Strategy; Patents; Expansion; Information Technology; Health Industry; Information Industry; Medical Devices and Supplies Industry; Technology Industry