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  • All HBS Web  (1,477)
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    • Events  (7)
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  • 01 Feb 2013
  • News

Growth Strategy Has Double Bottom Line

Hoffer and Hourdequin: Managing Directors at the Lyme Timber Company in Hanover, New Hampshire. Photo courtesy of the Lyme Timber Company LP It can be difficult to craft a business model that enables both investors and society as a whole... View Details
Keywords: Louisa Rigali; Forestry and Logging; Agriculture; Funds, Trusts, and Other Financial Vehicles; Finance
  • 01 Oct 1997
  • News

Benaree Wiley

class in Boston, purchased a home in the city's Roxbury neighborhood. "It was the ultimate '60s dream," Wiley says with a smile. "After college, we were committed to going back to the community and working from the inside to make a... View Details
Keywords: Mary Ellen Gardner
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

the attention of consumers on the go, fresh bread fans, and people looking for a place to relax with a cup of coffee in the afternoon. Expected to top $1 billion in sales this year, the publicly held Panera has also satisfied the... View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 01 Oct 2001
  • News

HBS Press Books in Brief

Courtney, outlines a new approach to strategy making that enables managers to move beyond outdated prediction-based models by embracing — not fearing — uncertainty. Courtney argues that most executives suffer from an all-or-nothing view... View Details
Keywords: Publishing Industries (except Internet); Information; Management; Finance
  • 01 Apr 2000
  • News

Rethinking Call Centers: Effective Delivery of Service is Key

that recent literature has discussed "various ways to steer customer interactions to sale opportunities," the authors assert that the topic of effective service delivery has almost entirely been overlooked. "Before being able to generate... View Details
  • 01 Sep 2013
  • News

Passion & Purpose

photography by Susan Young See full profiles and more photographs here. In August, five HBS alumni returned to campus to accept the School's highest honor. This year's award recipients have contributed significantly to their companies and communities. They are... View Details
Keywords: awards; Finance; Computer Systems Design and Related Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 02 Jan 2020
  • News

Empowering Rural Communities

more for their power than they should be.” Riley knows this terrain well. He grew up in one of those rural communities, a tiny coal-mining town about 150 miles south of Salt Lake City. He acknowledges that his business model to provide... View Details
Keywords: April White; Electric Power Generation, Transmission, Distribution; Utilities
  • 01 Mar 2015
  • News

Ink

Online, students can pace themselves, taking as long as needed to master difficult concepts before moving on. Inside the school, students are supervised, mentored, protected, and nourished. Blended learning combines the two approaches to... View Details
Keywords: Sean Silverthorne; Arts, Entertainment; Publishing Industries (except Internet); Information
  • 01 Sep 2009
  • News

Over the Top

most part, failed or even backfired (see chart on facing page). Nonetheless, the reform debate is fully engaged, and not just inside the Beltway. At HBS, a group of MBAs last spring crafted and sent to Washington a bold proposal to create... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Finance; Government
  • 01 Jun 2003
  • News

South Florida and Minnesota Launch Community Programs

’93), head of the South Florida initiative, notes that the alumni base is smaller and more scattered in that region than in Boston or San Francisco, for instance, but is pleased with the results from their first six–month project cycle. “The core View Details
Keywords: Alumni groups; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2018
  • News

Competencies and Credentials

positions—the supervisors, sales representatives, data analysts, and production managers, for example—tend to be less engaged in their work, have higher rates of turnover, and have lower levels of productivity, according to Fuller’s... View Details
  • 01 Sep 2017
  • News

The Biggest Industry You’ve Never Heard Of

baseball and football first faced in the late 1800s; more contemporary models are extreme sports and professional poker, but neither was digital-first the way esports is. You can’t take anything for granted in this new world, Kennedy... View Details
Keywords: April White; illustration by Brian Stauffer; esports; Twitch; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Jun 2015
  • News

3-Minute Briefing: Rehito “Ray” Hatoyama (MBA 2008)

where anyone can contribute to create a “win-win” business together. When I joined Sanrio in 2008, our market cap was about $500 million. Now it’s closer to $3.5 billion, with $750 million in sales and an operating profit just over $200... View Details
Keywords: Julia Hanna; Hello Kitty; Arts, Entertainment; Special Design Services; Professional Services
  • 16 Dec 2016
  • News

An Environmental Epiphany

there so that we could replenish our water supply. As we got to the watering hole-- looking forward to the cold, fresh water-- we found a dry hole. And somehow, the inside struck me-- how dependent we are, as humans, on this planet we... View Details
  • 01 Jun 2013
  • News

Collective Wisdom

software communities have shown that we can have a highly distributed model involving contributors from all over the world. Some people said this would never work. But open source often creates products that are better than those... View Details
Keywords: crowdsourcing; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2004
  • News

Reforming Company Boards

exceed analyst expectations. Businesses do not grow that way. If they’re managed well, they grow incrementally, with minor setbacks. The model that we have come to rely on — that companies’ earnings grow smoothly — is just not right. Do... View Details
Keywords: Corporate Services
  • 01 Jun 1999
  • News

Conference Brings Global Perspective to Cape Town

because of its stellar location: Cape Town, South Africa. More than four hundred delegates came from dozens of countries, with close to half bringing partners or family members for whom a special program of events had been set up. The lively March 21-23 conference gave... View Details
Keywords: Susan Young
  • 07 Sep 2021
  • News

September 2021 Alumni Books

moments of a boy’s life. Silent Winds, Dry Seas is a poetic, powerful, and universal novel of identity and place, of the legacies of colonialism, tradition, modernity, and emigration, and of what a family will sacrifice for its children to thrive. Direct Selling: A... View Details
Keywords: Margie Kelley
  • 01 Sep 2024
  • News

The Road Less Traveled

Most cars in the United States weigh more than 4,000 pounds, and new models are trending larger, even in countries where people drive less. And the larger the vehicle, the more fuel required to power it, which means more greenhouse-gas emissions that contribute to... View Details
Keywords: Janine White; illustrations by WACSO; Transit and Ground Passenger Transportation; Transportation
  • 01 Mar 2019
  • News

Case Study: Off to a Fine Art

is filling a market need, and the first-year revenue response is confirmatory. Since many events like weddings are planned far in advance, I suspect that Clay can still deploy a consignment model until it builds up the needed inventory by... View Details
Keywords: Jen McFarland Flint
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