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- All HBS Web (306)
- Faculty Publications (106)
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- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
rather, how do we get the organizations of the world to agree to standardized job types?" Suresh Annappindi points out that "...although people and products cannot be equated and subjected to the same exact metrics ... we can... View Details
Keywords: by James Heskett
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate By: Leonardi, Paul, and Tsedal Neeley Abstract—Workplaces have adopted internal social tools—think stand-alone technologies such as Slack, Yammer, and Chatter,... View Details
Keywords: Carmen Nobel
- 21 Jul 2014
- Research & Ideas
Is a Gap in Small-Business Credit Holding Back the American Economy?
the nation's private sector workforce—about 120 million people—but since 1995 they have created approximately two-thirds of the net new jobs in our country. They are also instrumental in driving the innovation that provides a competitive... View Details
- 14 Feb 2012
- First Look
First Look: February 14
PublicationsTeaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy Author:Amy C. Edmondson Publication:Jossey-Bass, in press Abstract Continuous improvement, understanding complex systems, and promoting View Details
Keywords: Carmen Nobel
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
foundations of strategic costing systems. The breakthrough came by combining an idea I had while writing Cost & Effect with an innovation developed by Steve Anderson, an HBS MBA, who was a student in my second-year elective, Cost... View Details
Keywords: by Sarah Jane Gilbert
- August 2021
- Case
Orchadio's First Two Split Experiments
By: Iavor I. Bojinov, Marco Iansiti and David Lane
Orchadio, a direct-to-consumer grocery business, needs to conduct its first two A/B tests—one to evaluate the effectiveness and functioning of its newly redesigned website, and one to market-test four versions of a new banner for the website. To do so, it will rely on... View Details
Keywords: Information Management; Technological Innovation; Knowledge Use and Leverage; Resource Allocation; Marketing; Measurement and Metrics; Customization and Personalization; Information Technology; Internet and the Web; Digital Platforms; Information Technology Industry; Food and Beverage Industry
Bojinov, Iavor I., Marco Iansiti, and David Lane. "Orchadio's First Two Split Experiments." Harvard Business School Case 622-015, August 2021.
- 07 Jul 2009
- First Look
First Look: July 7
Abstract The potential supply of biomass feedstocks in the U.S. and Canada is estimated using a static supply function approach. Estimated total biomass available at a price of $100 per metric ton is 568 million View Details
Keywords: Martha Lagace
- 09 May 2017
- First Look
New Research and Ideas, May 9
https://www.hbs.edu/faculty/Pages/item.aspx?num=52605 Relative Performance Benchmarks: Do Boards Follow the Informativeness Principle? By: Ma, Paul, Jee Eun Shin, and Charles C.Y. Wang Abstract—Relative performance metrics are widely used... View Details
Keywords: Sean Silverthorne
- 15 Nov 2011
- First Look
First Look: November 15
essential to develop the self-awareness, compassion, emotional intelligence, and authenticity required to be inspired human beings and inspiring leaders. Book: http://www.bkconnection.com/ProdDetails.asp?ID=9781609940072&PG=1&Type=AUTH&PCS=BKP Business... View Details
Keywords: Sean Silverthorne
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
definition that extends the concept beyond the traditional binary retain/not retain view of retention. We discuss a variety of metrics to measure and monitor retention. We present an integrated framework for managing retention that... View Details
Keywords: Sean Silverthorne
- 12 Nov 2024
- HBS Case
Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers
up providing the inspiration for his next business opportunity: a tech business that put “justice-involved” individuals to work. “Tech startups are so concentrated in a small number of places with a small number of types of people, so there’s View Details
- 03 Jun 2015
- What Do You Think?
Is the Time Right for Self-Management?
company's vision." Charlie Efford added that "The key to self-management becoming embedded is changing the mindset of the management team. Most corporations haven't made this shift." Denis Collet suggested "it's all about clear goals and... View Details
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
disruptive innovation has gained considerable currency among practitioners despite widespread misunderstanding of its core principles. Similarly, foundational research on disruption has elicited frequent citation and vibrant debate in... View Details
Keywords: Dina Gerdeman
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
facing the Internet. Note that in the newspaper industry, digital content initially started with different advertising customers, a different business model, and a whole set of performance characteristics that made it appear unattractive on the View Details
- 20 Oct 2010
- Research & Ideas
HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability
The development of corporate integrated reporting (IR) standards has the promise to be one of the great business innovations of the 21st century, and could be pivotal in restoring public trust in business institutions, Harvard Business... View Details
- 17 Aug 2010
- First Look
First Look: August 17
their communication quality and ultimately to benefit their performance. Paper not available. Boundary Spanning in a For-profit Research Lab: An Exploration of the Interface Between Commerce and Academe Authors:Christopher C. Liu, Toby E. Stuart Abstract In View Details
Keywords: Martha Lagace
- September 2023 (Revised September 2024)
- Technical Note
Measuring and Managing Social Impact
By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details
Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States
Trelstad, Brian, Gerald Chertavian, and Susan Pinckney. "Measuring and Managing Social Impact." Harvard Business School Technical Note 324-017, September 2023. (Revised September 2024.)
- 12 Feb 2008
- First Look
First Look: February 12, 2007
deconstruction of gender inequality in organizations. Why Employees Are Afraid to Speak Up Authors:J. R. Detert and Amy C. Edmondson Publication:Harvard Business Review 85, no. 5 (May 2007) Abstract In a word—self-preservation. And they're just as afraid to share View Details
Keywords: Martha Lagace
- 16 Jul 2013
- First Look
First Look: July 16
Leadership Lessons from the Chilean Mine Rescue By: Rashid, Faaiza, Amy C. Edmondson, and Herman B. Leonard Abstract—Three years ago, when a cave-in at the San José mine in Chile trapped 33 men under 700,000 metric tons of rock, experts... View Details
Keywords: Anna Secino
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
Marketing and innovation produce results; all the rest are costs." Warren Buffett, America's most celebrated investor, has religiously invested in companies with strong brand names such as Coca-Cola and American Express. To this day,... View Details