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  • All HBS Web  (4,322)
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  • October 2023
  • Article

Speedy Activists: Firm Response Time to Sociopolitical Events Influences Consumer Behavior

By: Jimin Nam, Maya Balakrishnan, Julian De Freitas and Alison Wood Brooks
Organizations face growing pressure from their consumers and stakeholders to take public stances on sociopolitical issues. However, many are hesitant to do so lest they make missteps, promises they cannot keep, appear inauthentic, or alienate consumers, employees, or... View Details
Keywords: Brands and Branding; Public Opinion; Social Media; Social Issues
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Nam, Jimin, Maya Balakrishnan, Julian De Freitas, and Alison Wood Brooks. "Speedy Activists: Firm Response Time to Sociopolitical Events Influences Consumer Behavior." Special Issue on Consumer Insights from Text Analysis edited by Grant Packard, Sarah G. Moore, and Jonah Berger. Journal of Consumer Psychology 33, no. 4 (October 2023): 632–644.
  • February 2021
  • Article

How Transparency into Internal and External Responsibility Initiatives Influences Consumer Choice

By: Ryan W. Buell and Basak Kalkanci
Amid growing calls for transparency and social and environmental responsibility, companies are employing different strategies to improve consumer perceptions of their brands. Some pursue internal initiatives that reduce their negative social or environmental impacts... View Details
Keywords: Sustainable Operations; Corporate Social Responsibility; Operational Transparency; Corporate Social Responsibility and Impact; Operations; Environmental Sustainability; Consumer Behavior; Perception
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Buell, Ryan W., and Basak Kalkanci. "How Transparency into Internal and External Responsibility Initiatives Influences Consumer Choice." Management Science 67, no. 2 (February 2021): 932–950.
  • September 2016
  • Article

Do Display Ads Influence Search?: Attribution and Dynamics in Online Advertising

By: Pavel Kireyev, Koen Pauwels and Sunil Gupta
As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spending by referring to online metrics such as click-through rate (CTR) and cost per acquisition (CPA). However, these standard... View Details
Keywords: Internet and the Web; Digital Marketing
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Kireyev, Pavel, Koen Pauwels, and Sunil Gupta. "Do Display Ads Influence Search? Attribution and Dynamics in Online Advertising." International Journal of Research in Marketing 33, no. 3 (September 2016): 475–490.
  • 2013
  • Book

Preventing Regulatory Capture: Special Interest Influence and How to Limit It

By: Daniel Carpenter and David Moss
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Carpenter, Daniel and David Moss, eds. Preventing Regulatory Capture: Special Interest Influence and How to Limit It. Cambridge: Cambridge University Press, 2013.
  • May 2022
  • Article

How Status of Research Papers Affects the Way They Are Read and Cited

By: Misha Teplitskiy, Eamon Duede, Michael Menietti and Karim R. Lakhani
Although citations are widely used to measure the influence of scientific works, research shows that many citations serve rhetorical functions and reflect little-to-no influence on the citing authors. If highly cited papers disproportionately attract rhetorical... View Details
Keywords: Metrics; Influence; Status; Citations; Science; Measurement and Metrics; Research; Perception
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Teplitskiy, Misha, Eamon Duede, Michael Menietti, and Karim R. Lakhani. "How Status of Research Papers Affects the Way They Are Read and Cited." Research Policy 51, no. 4 (May 2022).
  • Article

Beyond the Carrot and the Stick: New Alternatives for Influencing Customer Behavior

By: Frances X. Frei
Keywords: Motivation and Incentives; Customers; Behavior; Power and Influence
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Frei, Frances X. "Beyond the Carrot and the Stick: New Alternatives for Influencing Customer Behavior." Harvard Management Update 8, no. 3 (March 2003).
  • 2017
  • Working Paper

Knowledge Flows within Multinationals—Estimating Relative Influence of Headquarters and Host Context Using a Gravity Model

By: Prithwiraj Choudhury, Mike Horia Teodorescu and Tarun Khanna
From the perspective of a multinational subsidiary, we employ the classic gravity equation in economics to model and compare knowledge flows to the subsidiary from the MNC headquarters and from the host country context. We also generalize traditional economics gravity... View Details
Keywords: Multinationals; Knowledge Flows; Cosine Similarity; Gravity Model; Multinational Firms and Management; Knowledge Dissemination; Business Headquarters; Immigration
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Choudhury, Prithwiraj, Mike Horia Teodorescu, and Tarun Khanna. "Knowledge Flows within Multinationals—Estimating Relative Influence of Headquarters and Host Context Using a Gravity Model." Working Paper, July 2017.
  • 2 Mar 2023 - 4 Mar 2023
  • Conference Presentation

Speedy Activists: Firm Response Time to Sociopolitical Events Influences Consumer Behavior

By: Maya Balakrishnan, Julian De Freitas and Alison Wood Brooks
Citation
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Balakrishnan, Maya, Julian De Freitas, and Alison Wood Brooks. "Speedy Activists: Firm Response Time to Sociopolitical Events Influences Consumer Behavior." Paper presented at the Society for Consumer Psychology Annual Conference, San Juan, PR, March 2–4, 2023.
  • 10 Jun 2018
  • Panel Discussion

Tax Exempt Lobbying: Corporate Philanthropy as a Tool for Political Influence

By: Lynn S. Paine
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"Tax Exempt Lobbying: Corporate Philanthropy as a Tool for Political Influence." Conference on Corporate Political Engagement in Europe and the US, University of Oxford, Blavatnik School of Government, Oxford, England, June 10, 2018.
  • January 1983
  • Article

Uncertainty, Social Location and Influence in Decision Making: A Sociometric Analysis

By: Michael Tushman and E. Romanelli
Keywords: Decision Making
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Tushman, Michael, and E. Romanelli. "Uncertainty, Social Location and Influence in Decision Making: A Sociometric Analysis." Management Science 29, no. 1 (January 1983): 12–23.
  • Article

Is the Moral Domain Unique?: A Social Influence Perspective for the Study of Moral Cognition

By: J. Lees and F. Gino
The nature of the cognitive processes that give rise to moral judgment and behavior has been a central question of psychology for decades. In this paper, we suggest that an often ignored yet fruitful stream of research for informing current debates on the nature of... View Details
Keywords: Cognition and Thinking; Moral Sensibility; Behavior; Social Psychology
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Lees, J., and F. Gino. "Is the Moral Domain Unique? A Social Influence Perspective for the Study of Moral Cognition." Social and Personality Psychology Compass 11, no. 8 (August 2017).
  • February 2006
  • Article

'Plato o Plomo': Bribe and Punishment in a Theory of Political Influence

By: Rafael Di Tella, Ernesto Dal Bo and Pedro Dal Bo
Keywords: Theory; Government and Politics; Crime and Corruption
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Di Tella, Rafael, Ernesto Dal Bo, and Pedro Dal Bo. "'Plato o Plomo': Bribe and Punishment in a Theory of Political Influence." American Political Science Review 100, no. 1 (February 2006): 41–53.
  • 2010
  • Working Paper

The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras

New industries sparked by technological change are characterized by high uncertainty. In this paper we explore how a firm's conceptualization of products in this context, as reflected by product feature choices, is influenced by prior industry affiliation. We study... View Details
Keywords: Experience and Expertise; Technological Innovation; Product Launch; Market Entry and Exit; Industry Growth; Product Development; Behavior; Competitive Strategy; Electronics Industry
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Benner, Mary J., and Mary Tripsas. "The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras." Harvard Business School Working Paper, No. 11-007, July 2010. (Revised December 2010.)
  • August 29, 2024
  • Article

How to Build a Life: How to Influence People—and Make Friends

By: Arthur C. Brooks
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Brooks, Arthur C. "How to Build a Life: How to Influence People—and Make Friends." The Atlantic (August 29, 2024).
  • Article

Policies to Influence Perceptions about COVID-19 Risk: The Case of Maps

By: Claudia Engel, Jonathan Rodden and Marco Tabellini
Choropleth disease maps have become an important tool for informing the public about the risks posed by COVID-19. In a survey conducted in the U.S. state of Georgia in June 2020, we randomly assigned respondents to view either of two maps. The first one reported... View Details
Keywords: Disease Surveillance; Health Pandemics; Risk and Uncertainty; Perception; Policy
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Engel, Claudia, Jonathan Rodden, and Marco Tabellini. "Policies to Influence Perceptions about COVID-19 Risk: The Case of Maps." Science Advances 8, no. 11 (March 18, 2022).
  • 2015
  • Chapter

Reliable Sustainability Ratings: The Influence of Business Models on Information Intermediaries

By: Robert G. Eccles, Jock Herron and George Serafeim
A new generation of corporate reporting—integrated reporting—is emerging that will help investors and other key stakeholders such as employees, customers, suppliers, and NGOs develop a deeper and more comprehensive appreciation of corporate performance than what is... View Details
Keywords: Sustainability; Business Models; Business Model
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Eccles, Robert G., Jock Herron, and George Serafeim. "Reliable Sustainability Ratings: The Influence of Business Models on Information Intermediaries." Chap. 48 in The Routledge Handbook of Responsible Investment, edited by Tessa Hebb, James Hawley, Andreas Hoepner, Agnes Neher, and David Wood. Routledge, 2015.
  • 2013
  • Working Paper

How Does Risk Management Influence Production Decisions? Evidence from a Field Experiment

By: Shawn Cole, Xavier Gine and James Vickery
Weather is a key source of income risk, particularly in emerging market economies. This paper uses a randomized controlled trial involving a sample of Indian farmers to study how an innovative rainfall insurance product affects production decisions. We find that... View Details
Keywords: Risk Management; Production; Weather; Insurance; Emerging Markets; Agribusiness; Insurance Industry; Agriculture and Agribusiness Industry; India
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Cole, Shawn, Xavier Gine, and James Vickery. "How Does Risk Management Influence Production Decisions? Evidence from a Field Experiment." Harvard Business School Working Paper, No. 13-080, March 2013. (Revised September 2014.)
  • Aug 2012
  • Conference Presentation

Influence of Non-confrontational SMO Tactics on Technology Adoption in the Energy Sector

By: Shon R. Hiatt
Citation
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Hiatt, Shon R. "Influence of Non-confrontational SMO Tactics on Technology Adoption in the Energy Sector." Paper presented at the Academy of Management Annual Meeting, Boston, MA, August 2012.
  • 1982
  • Dissertation

The Influence of Life Stage on Father-Son Work Relationships in Family Companies

By: J. A. Davis
Keywords: Family Business; Family and Family Relationships
Citation
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Davis, J. A. "The Influence of Life Stage on Father-Son Work Relationships in Family Companies." Diss., Harvard Business School, 1982.
  • 11 Aug 2010
  • Working Paper Summaries

The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras

Keywords: by Mary J. Benner & Mary Tripsas; Electronics
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