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October 2001
Background Note

A Note on Team Process

By: Linda A. Hill and Maria Farkas

When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often... View Details

Keywords: Competency and Skills; Decision Making; Management; Business Processes; Performance Effectiveness; Performance Efficiency; Groups and Teams; Conflict and Resolution

24 Oct 2014
Working Paper Summaries

Individual Experience of Positive and Negative Growth Is Asymmetric: Global Evidence from Subjective Well-being Data

Keywords: by Jan-Emmanuel De Neve, George W. Ward, Femke De Keulenaer, Bert Van Landeghem, Georgios Kavetsos & Michael I. Norton

31 Jan 2007
HBS Case

When Good Teams Go Bad

What could better symbolize high-level business performance than an eight-oared crew team rowing in perfect unison, their boat powered by a selfless collaboration of strength, skill, and shared purpose? It's... View Details

Keywords: by Garry Emmons

August 1972 (Revised September 1976)
Background Note

Understanding Another Person, Part I: The Individual Frame of Reference

By: Anthony Athos and John J. Gabarro

Personality theory. The individual frame of reference. View Details

Keywords: Perspective; Relationships; Identity

22 Oct 2008
Working Paper Summaries

Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem

Keywords: by Robert S. Huckman & Bradley R. Staats; Video Game; Web Services

November 2003
Article

Fostering Group Identification and Creativity in Diverse Groups: The Role of Individuation and Self-verification.

By: William B. Swann Jr., Virginia S. Y. Kwan, Jeffrey T. Polzer and Laurie P. Milton

Keywords: Groups and Teams; Creativity; Identity

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March 2015 (Revised January 2020)
Case

Behavioural Insights Team (A)

By: Michael Luca and Patrick Rooney

The Behavioural Insights Team case introduces students to the concept of choice architecture and the value of experimental methods (sometimes called A/B testing) within organizational contexts. The exercise provides an opportunity for students to apply these principles... View Details

Keywords: Behavioral Economics; Experiments; Choice Architecture; Public Entrepreneurship; Decision Choices and Conditions; Consumer Behavior; Taxation; Economics; Public Administration Industry; United Kingdom

01 Nov 2021
Op-Ed

Team Success Starts with the Individual—and with Love

at it a bit differently. Remembering that any team is comprised of individuals, he focuses on helping each individual reach their highest potential not just as performers but as people. Do this, View Details

Keywords: by Ranjay Gulati; Sports

8 Aug 2004
Conference Presentation

Team Learning and the Racial Diversity-Performance Link

By: R. Ely and David A. Thomas

Keywords: Learning; Groups and Teams; Ethnicity; Performance

October 1996 (Revised April 1997)
Case

Team New Zealand (A)

By: Marco Iansiti and Alan D. MacCormack

The case describes the development process used by Team New Zealand to design their two yachts for the 1995 America's Cup. During development, the team makes extensive use of simulation and physical prototyping to improve the initial design concept. As they approach... View Details

Keywords: Product Design; Design; Product Development; Sports; Ship Transportation; Research and Development; Situation or Environment; Decisions; Sports Industry; New Zealand

2013
Working Paper

How the Zebra Got Its Stripes: Imprinting of Individuals and Hybrid Social Ventures

By: Matthew Lee and Julie Battilana

Hybrid organizations that combine multiple, existing organizational forms are frequently proposed as a source of organizational innovation, yet little is known about the origins of such organizations. We propose that individual founders of hybrid organizations acquire... View Details

Keywords: Hybrid Organizations; Imprinting; Institutional Theory; Social Entrepreneurship; Organizations

2008
Chapter

Overcoming Barriers to Collaboration: Psychological Safety and Learning in Diverse Teams

By: A. Edmondson and Kate Roloff

We review research on psychological safety and team learning to identify core ideas and findings in these closely related literatures and to propose a model in which a negative relationship between team member diversity and team collaboration is moderated by... View Details

Keywords: Interpersonal Communication; Groups and Teams; Social and Collaborative Networks; Performance Improvement; Learning; Diversity

2009
Working Paper

Virtual Team Learning: Reflecting and Acting, Alone or With Others

By: Deborah L. Soule and Lynda M. Applegate

This paper examines virtual team learning in new product development situations. New product development activities manifest novelty, uncertainty and complexity, presenting an extreme need for learning in the course of the work. We present data from an exploratory... View Details

Keywords: Competency and Skills; Learning; Knowledge Acquisition; Knowledge Use and Leverage; Product Development; Groups and Teams; Behavior

24 Apr 2020
Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

market for the employer. In the current NFL situation, agents have been instrumental in sending teams videos, live streams, comparative statistics, and profiles of their clients. 2. Hire complementary stars... View Details

Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports

1 Aug 1983
Conference Presentation

The Cognitive-Affective Cross-Fire in Negative Self-Concept Individuals

By: R. Ely, W. B. Swann and J. Griffin

March 1990 (Revised April 1991)
Case

Chase Manhattan Bank (C): The Individual Bank

By: Benson P. Shapiro

Keywords: Banks and Banking; Banking Industry

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December 1999
Article

Psychological Safety and Learning Behavior in Work Teams

By: A. Edmondson

Keywords: Learning; Behavior; Groups and Teams; Health

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December 2021
Article

Seeing Oneself as a Valued Contributor: Social Worth Affirmation Improves Team Information Sharing

By: Julia Lee Cunningham, Francesca Gino, Dan Cable and Bradley Staats

Teams often fail to reach their potential because members’ concerns about being socially accepted prevent them from offering their unique perspectives to the team. Drawing on relational self and self-affirmation theory, we argue that affirmation of team members’ social... View Details

Keywords: Social Worth Affirmation; Relational Identity; Self-affirmation; Information Sharing In Teams; Concerns About Social Acceptance; Groups and Teams; Identity; Relationships; Knowledge Sharing

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February 2003
Background Note

Identity Issues in Teams

By: Jeffrey T. Polzer and Hillary Anger Elfenbein

This note explains how identity dynamics underlie many of the observable interpersonal problems that team members encounter, ranging from lack of participation and low involvement to misunderstandings and dysfunctional emotional conflict. It provides a framework for... View Details

Keywords: Framework; Managerial Roles; Outcome or Result; Performance Effectiveness; Groups and Teams; Conflict and Resolution; Emotions; Identity

2001
Working Paper

Situated Knowledge and Learning in Dispersed Teams

By: Deborah Sole and Amy C. Edmondson

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