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    • News  (150)
    • Research  (312)
  • Faculty Publications  (62)

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  • All HBS Web  (569)
    • People  (1)
    • News  (150)
    • Research  (312)
  • Faculty Publications  (62)
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  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

accommodating an appropriate level of economic activity. Businesses have historically overcome this type of challenge through the introduction of risk-mitigating technologies, which in this pandemic include technologies, business practices, and strategies that View Details
Keywords: by Hong Luo and Alberto Galasso
  • 17 Nov 2015
  • First Look

November 17, 2015

the demands on Tessei continued to grow. Given previous leaders' failed attempts to fix Tessei's problems with increased managerial monitoring and controls, Yabe seeks a creative approach to overcome the motivation, capability, and... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2005
  • Research & Ideas

The Box Office Power of Stars

the dynamics of star power. Can studios depend on a star's track record as a predictor of future success? Are two "A-list" stars better than one? Can stars improve a studio's overall profitability as well as kick up box office... View Details
Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

recently, it has allowed companies to reap creative ideas on product improvements directly from their customers  (Lay's flavored potato chips).  And it has also managed to get brands into trouble (United... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • 02 Jun 2009
  • First Look

First Look: June 2, 2009

in many creative industries, monetary incentives play a reduced role in motivating authors to remain creative. Data on the supply of new works are consistent with the argument that file sharing did not discourage authors and publishers.... View Details
Keywords: Martha Lagace
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

data. How do we free up time and improve our moods? Whillans says it starts with prioritizing activities that bring us joy—savoring a well-cooked meal with a spouse, taking a leisurely walk with a friend, reading a book to a child—and... View Details
Keywords: by Dina Gerdeman
  • 18 Nov 2013
  • Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

there." At the same time, she has observed, by hogging the discussion, these leaders not only limited their own learning but also made the class less productive as a whole. Gino wondered if the same dynamic could be occurring in business, with dominating leaders... View Details
Keywords: by Michael Blanding
  • 08 Sep 2015
  • Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

corporate roles is to improve upon traditional vicarious learning models. ©iStock.com/cacaroot Instead, Myers envisions a model of coactive vicarious learning. “The major shift theoretically is moving from a language of transfer, of... View Details
Keywords: by Michael Blanding; Health
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

needs of their target customers. "WIZZIT essentially took a banking service like the one we have here—depositing salaries in the bank that we draw down to make payments—and decided that this is what the poor wanted, too," Rangan says. "Of course the... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

productivity and growth. And as the Harvard economist Benjamin Friedman has shown, growth has moral consequences in terms of a society’s tolerance for diversity, social mobility, correcting inequalities, and democratic values. CEOs who opine about “stakeholders” should... View Details
Keywords: by Kristen Senz
  • 02 May 2022
  • What Do You Think?

Can the Case Method Survive Another Hundred Years?

opinion from the instructor, the traditional response from the instructor is, “What do you think?” I’ve been asking it in this space for 22 years this month. "The case method requires that instructors often pass control of the learning process to the class." View Details
Keywords: by James Heskett; Education
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

extension product. The quality and demand for a brand extension can be higher if the brand is perceived as caring only for its most quality-conscious consumers rather than for all possible buyers of the good. Not Just for Stereotyping Anymore: Racial Essentialism... View Details
Keywords: Sean Silverthorne
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

playing out over the past decade. Our advice to the CEO is to look at IT use through several different lenses. One lens should be focused on improving cost savings and efficiencies. Another should be focused on the incremental View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

effective and efficient in the company’s core business. The focus is improvement, not exponential growth. Improvement is always possible. Yes, it may be small, but even extremely small improvements can be... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

Singapore and Shanghai as similar and close. But, when you get near the functions, you begin to understand the differences and to appreciate the challenge of coordinating and integrating them for improved operating performance and... View Details
Keywords: by Benson Shapiro
  • 03 May 2010
  • Research & Ideas

What Is the Future of MBA Education?

new book, Rethinking the MBA: Business Education at a Crossroads. Employing a wealth of interviews and quantitative data, their book takes the first comprehensive approach in decades to examine the evolving MBA marketplace and its threats as well as possibilities for... View Details
Keywords: by Martha Lagace; Education
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

certain clinical areas to understand better how failures occurred, thereby proactively improving medical safety. One clinical group developed something they called a "Good Catch Log" to record information that might be useful in... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 04 Oct 2018
  • Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

yuri_arcurs Recent research shows for the first time that diversity in venture capital firms not only spawns creativity and alternative viewpoints, but also improves financial performance. Paul Gompers, Eugene Holman Professor of Business... View Details
Keywords: by Michael Blanding; Banking; Financial Services
  • Research Summary

Leadership and Leadership Development: An Ontological Approach

This summarizes my research program over the last twelve years (with my co-investigators Werner Erhard, Steve Zaffron, and more recently Kari Granger) in which the objective has been to rigorously distinguish leader and leadership and to create a technology for... View Details

  • 18 Jun 2014
  • Research & Ideas

Book Excerpt: ‘Collective Genius’

flash of creative insight, an Aha! moment in the mind of a genius. People apparently prefer to believe in the rugged individualism of discovery, perhaps because they rarely get to see the sausage-making process behind every breakthrough... View Details
Keywords: by Linda Hill; Entertainment & Recreation
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