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  • All HBS Web  (575)
    • News  (128)
    • Research  (370)
    • Events  (6)
    • Multimedia  (2)
  • Faculty Publications  (59)

Show Results For

  • All HBS Web  (575)
    • News  (128)
    • Research  (370)
    • Events  (6)
    • Multimedia  (2)
  • Faculty Publications  (59)
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  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

on-premises businesses have implemented pre-booking to control customer flow. They use temperature-detection technologies, wearables, and apps to identify customers in near real-time who are at high risk of carrying the virus. Experiments... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

identification of every employee with the firm as a whole and its overall goals. Remember that four-drive theory argues that the innate pressure to fulfill all four drives together has served to evolve a social contracting skill as a... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

the key risk factors have developed from a pressure to enhance productivity, eliminate waste, remove supply chain duplication, and drive for cost improvement," says William L. Michels, CEO of consulting firm ADR North America, Ann... View Details
Keywords: by David Stauffer
  • 05 Mar 2012
  • Research & Ideas

Is JC Penney’s Makeover the Future of Retailing?

challenge, Lal says. Pricing It Right Retail pricing is a high art, and Johnson is starting from scratch at Penney, replacing frequent sales—the company had 590 of them in 2011—with "Fair and Square everyday pricing." When outlining the... View Details
Keywords: by Kim Girard; Retail
  • 26 Mar 2018
  • Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

another's, or peer pressure to work on behalf of the larger group. All of those forms of incentive influence individual decisions, which are driven by expectations of future outcomes. “We make choices in anticipation of what the... View Details
Keywords: by Michael Blanding; Manufacturing
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

Associates (New York City), in a recent company publication. "Business units have used their budgets as a bargaining chip, bidding high to get a larger slice of the pie while keeping their cards close to their chest. "The CEO... View Details
Keywords: by Loren Gary
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

Start Of The Journey The book is no quick fix, but it is a start to a lifelong journey for high need to achieve types who must work through destructive tendencies every day. "My sister is a harpist," DeLong says. "Wherever... View Details
Keywords: by Kim Girard
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

the current economic and financial crisis, countries around the globe are looking for ways to reignite economic growth. Traditionally, export-led growth has been perceived as one of the most promising pathways to do so. The experience of several waves of Asian... View Details
Keywords: by Christian Ketels
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

employees in organizations ranging from small businesses to Fortune 500 corporations to government bureaucracies reveal that silence can exact a high psychological price on individuals, generating feelings of humiliation, pernicious... View Details
Keywords: by Leslie A. Perlow
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

Unfortunately, superior decision making is distressingly difficult to assess in real time. Successful outcomes—decisions of high quality, made in a timely manner and implemented effectively—can be evaluated only after the fact. But by the... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 14 Jun 2010
  • Research & Ideas

The Hard Work of Measuring Social Impact

major players by virtue of their scale and the scope of their activities, and in some communities they have been the only consistent service providers in a generation," he observes. "They can assess their performance much further down the logic chain due to their... View Details
Keywords: by Julia Hanna
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

Technology and Operations Management Unit at Harvard Business School. After all, 2007 was the year that Twitter was founded; Airbnb formed the following year. For startups jockeying for position in nascent markets, pressure is intense to... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 17 Oct 2018
  • Research & Ideas

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

nine out of 10 of his last games, for example, players of the same race got an extra minute of playing time. When a coach lost the same number, no bias was shown. Zhang attributes that phenomenon to the “slack” that coaches get when they are on a hot streak, when fans... View Details
Keywords: by Michael Blanding; Sports
  • 02 Nov 2021
  • Research & Ideas

Why COVID-19 Probably Killed More People Than We Realize

every 100 they reported from COVID, the researchers say. [div class=infogram-embed data-id=_/pAlaWa6bt8JGLB3IciHQ][/div] Other countries with significantly high unexplained death totals: Peru, which had 160 percent excess deaths; and... View Details
Keywords: by Michael Blanding
  • Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

  • 23 Oct 2012
  • First Look

First Look: October 23

customer vehicles at higher rates and are more likely to lose customers whom they fail, suggesting that competition intensifies pressure on facilities to provide illegal leniency. We also show that, at least in markets in which pricing is... View Details
Keywords: Sean Silverthorne
  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

help young people from low-income communities launch promising careers. The applications provide an inside look at the interplay among short-term training providers, employers, colleges, and high schools. "Policymakers, employers, and... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • 23 Oct 2013
  • Research & Ideas

Overcoming Nervous Nelly

people anxious by listening to a short music clip and see how they suffer in mock negotiations, then we can extrapolate the effects of anxiety to the pressures of the real world, where it's likely to have an even more profound... View Details
Keywords: by Michael Blanding
  • 07 Feb 2019
  • Book

How Big Companies Can Outrun Disruption

culture. Second, startups typically operate under some pretty unique circumstances that are hard to replicate in a larger enterprise. The reality of startups, though, is that you don’t have a lot of money and so the pressure is enormous.... View Details
Keywords: by Martha Lagace
  • 18 Mar 2019
  • Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

School Working Paper, Between Home and Work: Commuting as an Opportunity for Role Transitions. People with high levels of “work-family conflict": Workers often feel intense pressure from both their home and... View Details
Keywords: by Dina Gerdeman
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