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  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

regulation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55884 April 2019 Journal of Economic Behavior & Organization Incentives for Public Goods Inside Organizations: Field Experimental Evidence By: Blasco,... View Details
Keywords: Dina Gerdeman
  • 05 Jul 2011
  • First Look

First Look: July 5

Extensions to our model accommodate the possibilities of multiple voucher purchases and merchant price re-optimization. Download the paper: http://www.hbs.edu/research/pdf/11-063.pdf Organizations in the Shadow of Communities... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2011
  • First Look

First Look: September 27

explain how to generate ideas with these skills, collaborate with "delivery-driven" colleagues to implement ideas, and build innovation skills throughout your organization to sharpen its competitive edge. They also provide a... View Details
Keywords: Sean Silverthorne
  • December 2006 (Revised October 2016)
  • Case

eClinicalWorks: The Paths to Growth

By: Robert F. Higgins and Mark Rennella
In January 2006, eClinicalWorks (eCW) had an acquisition opportunity that could fundamentally change the way they had done business since the inception of the company in 1999. eClinicalWorks was a privately run business in the healthcare information technology field... View Details
Keywords: Young Companies; Strategic Revelation; Strategy And Execution; Strategy Development; Strategy And Leadership; Financing Strategy; Financing Risk; Financing; Expansion; Business Growth and Maturation; Organizational Culture; Financing and Loans; Customer Focus and Relationships; Acquisition; Growth and Development Strategy; Information Technology Industry; Health Industry; Massachusetts
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  • September 2011 (Revised January 2012)
  • Case

Telemonitoring at Visiting Nurse Health System

By: F. Warren McFarlan, Mark Keil and Mala Kaul
The Telemonitoring at Visiting Nurse Health System case presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of... View Details
Keywords: Capital Budgeting; Cost vs Benefits; Risk Management; Technology Adoption; Technological Innovation; Organizational Change and Adaptation; Competitive Strategy; Health Industry; Technology Industry
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  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

building trust in intercultural negotiations with an emphasis on cultural intelligence-the capacity to adapt effectively across cultures. From the Outside In: The Negative Spillover Effects of Boundary Spanners' Relations with Members of Other View Details
Keywords: Sean Silverthorne
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

wonderful experience,” says Thomke. He included GE Healthcare as an example of a company making a customer experience turnaround in a recently released learning exercise Designing Transformational Customer Experiences. The exercise helps... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

the COVID-19 pandemic approaches its third exhausting year. Validating someone’s feelings can be as simple as pausing during the day to say, “You seem anxious,” says Zlatev, a professor in the Negotiation, Organizations & Markets Unit... View Details
Keywords: by Pamela Reynolds
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

focus, setup minimization, etc. The products and services characteristic of our modern economy are far too complex for any one person to understand how they work. It is cognitively overwhelming. Therefore, organizations must have some... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 25 Aug 2015
  • First Look

First Look Tuesday

mitigates information costs for buyers and sellers and thus facilitates transactions in the market for ideas. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45527 Coactive Vicarious Learning: Towards a Relational Theory of Vicarious Learning in... View Details
  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

Download the paper: http://www.hbs.edu/research/pdf/08-035.pdf What Do Non-Governmental Organizations Do? Authors:Eric D. Werker and Faisal Z. Ahmed Abstract No abstract is available at this time. Download the paper:... View Details
Keywords: Martha Lagace
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

Authors:Joseph Rhatigan, Sachin H. Jain, Joia S. Mukherjee, and Michael E. Porter Abstract The care delivery value chain is a framework that can help conceptualize the organization and structure of care delivery for medical conditions. We... View Details
Keywords: Martha Lagace
  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

press Compensation & Benefits Review Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees By: Thibault-Landry, Anais, Allan Schweyer, and Ashley V. Whillans Abstract—Given the struggle that many View Details
Keywords: Dina Gerdeman
  • 30 Sep 2014
  • First Look

First Look: September 30

enterprise in management and organization research, the lack of a cohesive knowledge base in this area is concerning. In this chapter, we propose that the underdevelopment of the attendant research infrastructure is an important, but... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

by a government’s response to the virus, blurring the line between the private and public sectors. Said Dr. David Nabarro, Special Envoy for COVID-19 for the World Health Organization (WHO), “Brands must strive to be authentic,... View Details
Keywords: by Jill Avery and Richard Edelman
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

Frederick Taylor's application of scientific methods to the study of physical labor had begun to be extended to the organization of industry as well as to spheres such as higher education and government. While Taylorism was quickly... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 12 Jun 2012
  • First Look

First Look: June 12

article provides conceptual foundations for analyzing organizations comprising multiple legally autonomous entities, which we call meta-organizations. We assess the antecedents of the emergence of such collectives and the design choices... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2015
  • Research & Ideas

The Transparency Revolution in Corporate Reporting

Not long ago, only 30 companies around the world reported data about their social and sustainability (that is, nonfinancial) endeavors. Today, more than 7,000 organizations do so. While that transparency is undoubtedly a good thing, the... View Details
Keywords: Re: George Serafeim
  • 23 Feb 2004
  • Research & Ideas

It’s Back to Business-Basics for Nonprofits

involved in healthcare or advocacy. HBS professor V. Kasturi Rangan pointed out the question organizations need to answer: What can this organization do to solve this aspect of... View Details
Keywords: by Manda Salls
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

take control of their own destinies by making focused, business-like investments. This approach can help keep dozens of other American cities from becoming the next Detroit. Helping With Healthcare By Senior Lecturer Robert Pozen When... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto

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