Publications

2022
White Paper

The American Opportunity Index: A Corporate Scorecard of Worker Advancement

By: Matt Sigelman, Joseph Fuller, Nik Dawson and Gad Levanon

The American Opportunity Index: A Corporate Scorecard of Worker Advancement is a new effort to give companies and other stakeholders a set of robust tools that measure how well major employers are doing in fostering economic mobility for workers and how they could do... View Details

Keywords: Upward Mobility; Career Advancement; Personal Development and Career; Compensation and Benefits; Employees; Wages; Human Capital; Recruitment

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25 Jan 2024
Research & Ideas

Being a Team Player: Why College Athletes Succeed in Business

apply well in diverse workplaces, including elevating women and helping narrow the gender gap, Gompers says. “If I were an HR person, and two people were pretty similar, and somebody spent 20 hours a week doing women's basketball, I’d... View Details

Keywords: by Rachel Layne

Web

Browse All Articles, Research, & Case Studies - HBS Working Knowledge

into what’s driving and limiting the practice of skills-based hiring. The discussion ranges from degree inflation and HR automation to workforce demographics, skills-based promotion and employee retention. Also, how technology can... View Details

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Programs & Events - Alumni

Connection Discover how top HR executives can play a more strategic role and contribute more value as a member of a company’s senior leadership team. Dec 31 TBD Executive Education HBS Campus Rising Generation in the Family Enterprise... View Details

Program

The HR-Executive Suite Connection

Summary Top companies manage their human capital as strategically as their financial capital—and bring their human resources leaders into the strategic decision-making process. This HR leadership program prepares you to apply your human... View Details

17 Jul 2023
Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

looking to boost morale. “People are quitting, and companies are noticing that it’s harder to get people to join the company and hold on to them, so they’re going back to the drawing board.” Hall is working on a how-to guide about HR... View Details

Keywords: by Avery Forman

Program

Driving Corporate Performance

(financial and others) who are responsible for designing and implementing systems to measure, monitor, and improve enterprise performance HR executives engaged in aligning the organization's talent with business strategy Particularly... View Details

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Executive Education - Leadership

Executive Education Executive Education We offer programs that strengthen the leadership capacity of individuals and their organizations. The HR-Executive Suite Connection HBS Campus | TBD Discover how top HR executives can play a more... View Details

February 2021
Case

Enterprise Agility at Komerční Banka

By: Euvin Naidoo, Suraj Srinivasan and Sarah Gulick

In 2017, Jan Juchelka, the new CEO of Komerční Banka, identified the need for the bank to start an enterprise wide agile transformation. He started by working to create a sense of urgency to kick-start a process to enable the level of service delivery to customers he... View Details

Keywords: Agile; Agility; Transformation; Organizational Structure; Business Headquarters; Management Analysis, Tools, and Techniques; Management Systems; Banking Industry; Czech Republic

24 Oct 2023
HBS Case

From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World

company’s CEO, and called him at home. Caught off guard but intrigued, Hewlett chatted with Jobs for 20 minutes and gave him a summer position. Several years later, a similar tactic worked at video-game company Atari, when a shaggy-haired Jobs camped out in the lobby... View Details

Keywords: by Avery Forman

May 2019
Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (D)

By: Doug J. Chung

Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details

Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden

Program

Leading and Building a Culture of Innovation

chief technology officers, chief information officers, and chief HR executives Leaders from corporate strategy, finance, legal, human resources, marketing, manufacturing, customer service, and sales Individuals and teams are welcome to... View Details

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Managing the Future of Work

Network How AI is reshaping HR Re: Joseph Fuller 21 Apr 2025 | Charter Videos 11 Dec 2018 Re: William R. Kerr William Kerr on Potential Changes to the H1-B Visa Program William Kerr on Potential Changes to the H1-B Visa Program William... View Details

June 2010
Article

The China Rules: A Practical Guide for CEOs Managing Multinational Corporations in the People's Republic

By: Lynn S. Paine

To achieve growth and profitability in the world's third-largest economy, multinationals need strong leadership--but China is tough on top executives. Pulsating with opportunity, China attracts foreigners, yet HR professionals continue to rank it as one of the most... View Details

Keywords: Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Leadership; Management Skills; Organizational Change and Adaptation; Adaptation; China

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January 2017 (Revised May 2019)
Case

Kjell and Company: Motivating Salespeople with Incentive Compensation (A)

By: Doug J. Chung

Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details

Keywords: Salesforce Management; Compensation and Benefits; Change; Decision Making; Electronics Industry; Sweden

Web

Negotiation, Organizations & Markets - Faculty & Research

Is a Business Risk—Not an HR Problem By: Marion Chomse, Lydia Roos, Reeva Misra and Ashley Whillans Workplace stress, on the rise for decades, has been treated by many organizations as a personal issue instead of a business-critical risk... View Details

May 2019
Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (C)

By: Doug J. Chung

Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details

Keywords: Salesforce Management; Compensation and Benefits; Change Management; Behavior; Electronics Industry; Sweden

March 2022 (Revised May 2022)
Case

Winning Business at Russell Reynolds (A)

By: Ethan Bernstein and Cara Mazzucco

In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details