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Show Results For
- All HBS Web
(4,952)
- People (2)
- News (524)
- Research (3,724)
- Events (7)
- Multimedia (7)
- Faculty Publications (2,813)
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- 01 Jun 1997
- News
New Releases
continue to outperform equally service-conscious competitors year after year. But in The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value, HBS professors James Heskett, Earl Sasser,... View Details
- 01 Sep 2010
- News
Faculty Books
The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance by Marshall Fisher and Ananth Raman (Harvard Business Press) Professor Raman and his coauthor explain how to use analytics to better View Details
- 01 Sep 2011
- News
Water for Life
water and wastewater infrastructure. At another level, we believe that we can build trust and a sense of alignment by jump-starting economic growth in the communities where we operate. We do this by providing business opportunities for... View Details
- 25 Feb 2020
- News
The Past Informs the Future of Work
related to growth and efficiency. In a variety of case studies, students in the MBA elective Managing the Future of Work consider technological trends reshaping today’s workplace and actions business leaders... View Details
- 01 Jun 2013
- News
Can Business Smarts Save the Charter School Revolution?
Growth Fund, run by CEO Kevin Hall (MBA 1996), to raise a $30 million fund dedicated to starting and growing new charter organizations in Tennessee. One of the Growth Fund's grantees is Melissa... View Details
- 01 Apr 2002
- News
Q&A - Mark Fields
unsuccessful growth strategies, and a brand image — Mazda was once synonymous with innovation and excitement — that had become blurred. To fix those things, we had to win the support of the management team... View Details
- 01 Sep 2011
- News
Alumni Book Briefs
loyalty) into a full-fledged management system that results in extraordinary financial and competitive results. They define the fundamental concept of Net Promoter; explain its connection to a company’s View Details
- 15 Dec 2015
- News
Jacek Makowski (MBA 1960)
says he hopes it will “enable young, entrepreneurial managers from Poland to lead even more business growth in the years ahead.” Educated as an engineer in England, where his father led a Polish squadron of... View Details
- 23 Jan 2017
- News
The CEO Who is Perking Up Peet’s Coffee
In a profile of Peet’s Coffee CEO David Burwick (MBA 1989), the East Bay Times details the company’s growth under his watch: Since 2013, annual sales have jumped from $395 million to almost $800 million, 70 new locations have been added,... View Details
- 01 Jun 2016
- News
Alumni and Faculty Books for June 2016
Alumni Books The Founder’s Mentality: How to Overcome the Predictable Crises of Growth by James Allen (MBA 1989) and Chris Zook (Harvard Business Review Press) Based on their decade-long study of companies in more than 40 countries, the... View Details
- 29 Sep 2022
- News
Securing a Resilient Future for Senegal
countries closed their borders. Diagne’s first task was to work closely with the ministry’s leadership team in crafting an economic response to the pandemic. Worldwide, crisis management involved very similar challenges—layoffs and... View Details
Keywords: Maureen Harmon
- 01 Mar 2011
- News
The Rankings Game
(See chart.) The Financial Times and the Economist go global with their surveys, including schools in Europe and Asia. (Bloomberg Businessweek creates a separate list of the top international programs.) The FT emphasizes MBAs’ salary View Details
- 01 Mar 2025
- News
On The Case: The Base Factor
Managing Customers for Growth. She designed it for students who want to grow their own business, help others grow theirs, or be better able to evaluate growth trajectories as a potential investor. Ascarza... View Details
Keywords: Jen McFarland Flint
- 02 Aug 2022
- News
PayPal Names Blake Jorgensen as CFO
Jorgensen has also served as CFO at Levi Strauss and Yahoo. He was named to Hasbro’s Board of Directors in April, with the toymaker’s CEO Chris Cocks noting that Jorgensen’s “expertise, leadership skills, and strategic growth mindset have... View Details
- 01 Aug 2001
- News
Cleveland Global Alumni Conference a Sold-Out Success
Growth," followed four tracks of inquiry: managing innovation, information technology and competitive strategy, transforming the enterprise, and entrepreneurship. "Ours is an era of organizational experimentation," observed Professor Gary... View Details
- 01 Mar 2006
- News
The Real Conflict
economic pie available to be divided among its various stakeholders, instead of just slicing up a fixed pie in a way that favors one group over another. Consider, for example, the conclusions of the McKinsey Global Institute’s study of U.S. labor productivity View Details
- 01 Dec 2005
- News
Trillion-Dollar Fixer-Upper
changes that took root after the last crash. “Everything we do today grew out of the dark days of the early ’90s,” says Slaughter, managing director and head of North American real estate investment banking for Morgan Stanley. Some refer... View Details
- 01 Dec 2008
- News
Business at the Summit
challenge ahead is to create a system that maintains and shares stable prosperity and economic growth equitably and globally. “Today,” he said, “we are being reminded of Keynes’s famous insight, that the market system is not always... View Details
- 08 May 2015
- News
Prestige brands can expand their reach—and make their core customers proud
Managing symbolic and exclusive brands involves an inherent tradeoff. Managers seek to generate growth by extending the customer base to new segments and markets. Yet increased... View Details
- 28 Feb 2020
- News
Kelly Campbell Named President of Hulu
and “This Is Us,” Hulu represents a critical piece of Disney’s streaming business, which also includes Disney+ and ESPN+. Campbell has been Hulu’s chief marketing officer since 2017. Before that, she spent a dozen years at Google, as View Details
Keywords: Arts, Entertainment