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      • December 2021 (Revised May 2025)
      • Case

      Bed Bath & Beyond: The New Strategy to Drive Shareholder Value

      By: Benjamin C. Esty and Daniel W. Fisher
      At one time, Bed Bath & Beyond was one of the most successful specialty retailers in the United States—its growth and profit margins far exceeded both peer retailers in the home goods market as well as many other discount retailers. But in 2014, its stock price peaked,... View Details
      Keywords: Competitive Strategy; Competitive Advantage; Value Creation; Diversification; Corporate Governance; Leading Change; Performance Evaluation; Valuation; Investment Activism; Retail Industry; Consumer Products Industry; United States
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      Esty, Benjamin C., and Daniel W. Fisher. "Bed Bath & Beyond: The New Strategy to Drive Shareholder Value." Harvard Business School Case 722-408, December 2021. (Revised May 2025.)
      • December 2021
      • Case

      Grapery

      By: Forest Reinhardt and Natalie Kindred
      Keywords: Agribusiness; Change; Transformation; Transition; Environmental Management; Climate Change; Environmental Sustainability; Strategy; Goods and Commodities; Leading Change; Business or Company Management; Marketing Strategy; Organizational Change and Adaptation; Adaptation; Business Strategy; Commercialization; Agriculture and Agribusiness Industry; United States; Latin America; North America; Asia
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      Reinhardt, Forest, and Natalie Kindred. "Grapery." Harvard Business School Case 722-021, December 2021.
      • December 2021
      • Case

      Danish Crown: Feeding the Future

      By: David E. Bell, Damien P. McLoughlin, Daniela Beyersdorfer and Mette Fuglsang Hjortshoej
      Danish Crown, one of the world’s largest exporters of pork meat and one of Europe’s top five producers of beef, faced increasing headwinds in 2021, making CEO Jais Valeur feel like the core of the meat business was under attack. As a cooperative and prominent player in... View Details
      Keywords: Agribusiness; Animal-Based Agribusiness; Food; Environmental Management; Climate Change; Environmental Sustainability; Nutrition; Cooperative Ownership; Change Management; Transition; Leadership; Leading Change; Marketing; Product Marketing; Corporate Strategy; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Europe; Denmark
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      Bell, David E., Damien P. McLoughlin, Daniela Beyersdorfer, and Mette Fuglsang Hjortshoej. "Danish Crown: Feeding the Future." Harvard Business School Case 522-057, December 2021.
      • Article

      The Supply Chain Economy: New Policies to Drive Innovation and Jobs

      By: Mercedes Delgado and Karen G. Mills
      The debate in economic policymaking about the drivers of innovation and job creation has long centered on manufacturing versus services. The predominant view is that manufacturing drives innovation, wages, and growth, and that services provide less innovation and... View Details
      Keywords: Supply Chain Industries; Supply Chain; Economy; Policy; Innovation and Invention; Jobs and Positions
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      Delgado, Mercedes, and Karen G. Mills. "The Supply Chain Economy: New Policies to Drive Innovation and Jobs." Economía Industrial, no. 421 (December 2021).
      • December 2021 (Revised May 2022)
      • Case

      Troverie (A)

      By: Thomas R. Eisenmann, Lindsay N. Hyde and Olivia Graham
      Six months after the August 2018 launch of Troverie, a U.S.-based online retailer of luxury watches, the average cost of acquiring a customer is much higher than originally projected, and the startup is incurring a substantial loss on each sales transaction. Could... View Details
      Keywords: Startup; Luxury Goods; Customer Acquisition; Entrepreneurship; Business Startups; Luxury; Failure; Internet and the Web; Revenue; Fashion Industry; United States
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      Eisenmann, Thomas R., Lindsay N. Hyde, and Olivia Graham. "Troverie (A)." Harvard Business School Case 822-068, December 2021. (Revised May 2022.)
      • December 2021
      • Supplement

      Troverie (B)

      By: Thomas R. Eisenmann, Lindsay N. Hyde and Olivia Graham
      Resolves the questions raised in Troverie (A); recounts pivots and efforts to raise capital from strategic investors and sell Troverie; and shares the founder's post-mortem reflections on what went wrong and what he might have done differently. View Details
      Keywords: Startup; Failed Startup; Luxury Goods; Entrepreneurship; Business Startups; Failure; Luxury; Fashion Industry; United States
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      Eisenmann, Thomas R., Lindsay N. Hyde, and Olivia Graham. "Troverie (B)." Harvard Business School Supplement 822-069, December 2021.
      • November 2021 (Revised October 2024)
      • Background Note

      Legal Analysis: Fiduciary Duties for Managers

      By: J.S. Nelson and Trevor Fetter
      This note describes the essential legal responsibilities of managers and company directors toward investors and other parties. These include basic fiduciary duties of loyalty, obedience, good faith and care, as well as duties that relate to... View Details
      Keywords: Fiduciary Duty; Managerial Roles; Legal Liability
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      Nelson, J.S., and Trevor Fetter. "Legal Analysis: Fiduciary Duties for Managers." Harvard Business School Background Note 322-073, November 2021. (Revised October 2024.)
      • November 2021
      • Case

      The Wolf in Cashmere: LVMH's Bid to Acquire Tiffany

      By: Stuart C. Gilson and Sarah L. Abbott
      In November 2019, the iconic U.S. jeweler Tiffany agreed to be acquired by the luxury goods conglomerate LVMH. The $16.6 billion transaction was scheduled to close in mid-2020. However, in 2020, the global COVID-19 pandemic took a toll on the luxury goods sector. In... View Details
      Keywords: Mergers & Acquisitions; Luxury Brand; COVID-19 Pandemic; Mergers and Acquisitions; Health Pandemics; Lawsuits and Litigation; Consumer Products Industry; United States; Europe
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      Gilson, Stuart C., and Sarah L. Abbott. "The Wolf in Cashmere: LVMH's Bid to Acquire Tiffany." Harvard Business School Case 222-054, November 2021.
      • November 23, 2021
      • Article

      The Nasdaq Mandate Will Expand Diversity in Business—and That’s Good for Business

      By: Rosabeth M. Kanter and Andrea Silbert
      As The Boston Club’s corporate census has identified, Massachusetts is moving the needle on the advancement of women and people of color in the business community. In our work, we measure this data year after year, and we are seeing incremental progress, but it is... View Details
      Keywords: Women; Equity; Board; Diversity; Race; Gender; Measurement and Metrics; Policy; Massachusetts
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      Kanter, Rosabeth M., and Andrea Silbert. "The Nasdaq Mandate Will Expand Diversity in Business—and That’s Good for Business." Boston Globe (November 23, 2021), A.8.
      • November 22, 2021
      • Article

      Manage Your Talent Pipeline Like a Supply Chain

      By: Joseph B. Fuller and Matthew Sigelman
      In supply-chain management, you get what you plan for. Companies understand that principle when it comes to the goods that they consume and produce, but not when it comes to the people they hire and train. For decades, companies have adopted a short-term, ad hoc... View Details
      Keywords: Talent Management; Talent and Talent Management; Labor; Strategic Planning
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      Fuller, Joseph B., and Matthew Sigelman. "Manage Your Talent Pipeline Like a Supply Chain." Harvard Business Review Digital Articles (November 22, 2021).
      • November 15, 2021
      • Article

      What Do Black Executives Really Want?

      By: Frank Cooper III and Ranjay Gulati
      Recruiting and retaining Black talent is a priority for many organizations. Most are committed to and investing in diversity, equity, and inclusion (DEI). And yet, according to interviews and focus groups with Black executives working in a variety of blue-chip... View Details
      Keywords: Black Executives; Selection and Staffing; Retention; Race; Organizational Culture; Change Management
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      Cooper, Frank, III, and Ranjay Gulati. "What Do Black Executives Really Want?" Harvard Business Review (website) (November 15, 2021).
      • 9 Nov 2021
      • Interview

      How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson

      By: Amy C. Edmondson and Dominic Monkhouse
      If you want to be better at leading a team. If you want to know how to lead a good decision making process. Or how to engage and inspire people to bring their full self to work, don’t miss Amy Edmondson, Harvard Business School professor and author of The Fearless... View Details
      Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Decision Making; Motivation and Incentives
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      "How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson." Episode 169. The Melting Pot (podcast), November 9, 2021.
      • 2021
      • Working Paper

      Friends and Family Money: P2P Transfers and Financially Fragile Consumers

      By: Tetyana Balyuk and Emily Williams
      We assess the impact that real time money transfer technology has on consumer outcomes, particularly during periods of financial fragility. We do this by developing a new data set that documents use of Zelle—the most widely used P2P money transfer technology in the... View Details
      Keywords: P2P Money Transfers; Real Time Payments; Fintech; Finance; Information Technology; Personal Finance; Financial Condition
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      Balyuk, Tetyana, and Emily Williams. "Friends and Family Money: P2P Transfers and Financially Fragile Consumers." Working Paper, November 2021.
      • October 2021
      • Case

      Yildiz Holding's Corporate Strategy: Managing Diversification for Growth

      By: Juan Alcácer and Esel Çekin
      The case opens in May 2018 with Nurtaç Ziyal Afridi, chief strategy and growth officer of Yıldız Holding, a Turkish conglomerate, reflecting on the group’s diversification journey. In ten years, the group had achieved a remarkable growth through diversification: seven... View Details
      Keywords: Strategy; Diversification; Growth Management; Mergers and Acquisitions; Global Strategy; Restructuring; Food and Beverage Industry; North America; United Kingdom; Turkey; Asia
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      Alcácer, Juan, and Esel Çekin. "Yildiz Holding's Corporate Strategy: Managing Diversification for Growth." Harvard Business School Case 722-366, October 2021.
      • October 15, 2021
      • Article

      Virtuous Victims

      By: Jillian J. Jordan and Maryam Kouchaki
      How do people perceive the moral character of victims? We find, across a range of transgressions, that people frequently see victims of wrongdoing as more moral than non-victims who have behaved identically. Across 15 experiments (total n = 9,355), we document this... View Details
      Keywords: Moral Judgment; Restorative Justice; Punishment; Compensation; Person Perception; Moral Sensibility; Judgments; Perception
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      Jordan, Jillian J., and Maryam Kouchaki. "Virtuous Victims." Science Advances 7, no. 42 (October 15, 2021).
      • October 2021
      • Case

      CrisisReady: Private Data for Public Good

      By: Tarun Khanna and James Barnett
      In October 2021, CRISISREADY.io considers how and if it should scale operations. View Details
      Keywords: Decision Making; Ethics; Globalization; Governance; Government and Politics; Intellectual Property; Science; Technology
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      Khanna, Tarun, and James Barnett. "CrisisReady: Private Data for Public Good." Harvard Business School Case 722-362, October 2021.
      • October 2021
      • Case

      Diversifying P&G's Supplier Base (A)

      By: Kris Ferreira, Kym Lew Nelson, Carin-Isabel Knoop and Sarah Mehta
      In February 2003, P&G hosted two meetings—one with its largest woman- and minority-owned suppliers and one with its largest non-minority-owned suppliers. Attendees in each meeting heard the same message: P&G was keen to grow its commitment to inclusive supply chains,... View Details
      Keywords: Business Ventures; Mergers and Acquisitions; Business Model; Business Organization; Family Business; Joint Ventures; Demographics; Diversity; Ethnicity; Race; Ethics; Fairness; Ownership; Supply Chain Management; Consumer Products Industry; Service Industry; United States; Ohio
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      Ferreira, Kris, Kym Lew Nelson, Carin-Isabel Knoop, and Sarah Mehta. "Diversifying P&G's Supplier Base (A)." Harvard Business School Case 622-008, October 2021.
      • October 2021
      • Case

      Unshrinking the Pie: Desirée Stolar's Negotiation Saga (A)

      By: James K. Sebenius and Alex Green
      When Desirée (“Des”) Stolar’s wool sweater shrank two sizes, the Harvard Business School student worked with classmates to develop a solution that both fixed her problem and launched Unshrinkit, a successful consumer goods company with a widely-available product for... View Details
      Keywords: Bargaining; Startups; Negotiation; Contracts; Negotiation Tactics; Entrepreneurship; Business Startups; Strategy; Consumer Products Industry
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      Sebenius, James K., and Alex Green. "Unshrinking the Pie: Desirée Stolar's Negotiation Saga (A)." Harvard Business School Case 922-012, October 2021.
      • October 2021
      • Supplement

      Unshrinking the Pie: Desirée Stolar's Negotiation Saga (B)

      By: James K. Sebenius and Alex Green
      When Desirée (“Des”) Stolar’s wool sweater shrank two sizes, the Harvard Business School student worked with classmates to develop a solution that both fixed her problem and launched Unshrinkit, a successful consumer goods company with a widely-available product for... View Details
      Keywords: Bargaining; Startups; Negotiation; Contracts; Negotiation Tactics; Entrepreneurship; Business Startups; Strategy; Consumer Products Industry
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      Sebenius, James K., and Alex Green. "Unshrinking the Pie: Desirée Stolar's Negotiation Saga (B)." Harvard Business School Supplement 922-013, October 2021.
      • September 2021 (Revised June 2023)
      • Case

      Mission edX: Balancing Social Good and Financial Sustainability

      By: John J-H Kim, David J. Collis and James Barnett
      In March 2021, online education platform edX considers how to achieve financial sustainability without compromising its mission to provide universal access to high-quality education. View Details
      Keywords: Business Model; Education; Values and Beliefs; Internet and the Web; Financial Strategy; Mission and Purpose; Education Industry; United States
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      Kim, John J-H, David J. Collis, and James Barnett. "Mission edX: Balancing Social Good and Financial Sustainability." Harvard Business School Case 322-010, September 2021. (Revised June 2023.)
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