Publications

Teaching Note for instructors in teaching Operations Strategy. View Details

Keywords: Operations; Teaching; Strategy

August 1997
Article

Dynamic Capabilities and Strategic Management

By: Gary P. Pisano, David Teece and Amy Shuen

Read Now

July 1997
Background Note

Sustaining Superior Performance: Commitments and Capabilities

By: Pankaj Ghemawat and Gary P. Pisano

Presents evidence on the unsustainability of many competitive advantages, reviews the typical threats to the sustainability, and discusses ways in which those threats can be combatted. View Details

Keywords: Competitive Advantage

1997
Working Paper

R&D Performance, Collaborative Arrangements, and the Market-for-Know-How: A Test of the "Lemons" Hypothesis in Biotechnology

May 1997 (Revised May 2008)
Case

Intel Corporation: 1968-1997

By: Gary P. Pisano, David J. Collis and Peter K. Botticelli

Traces Intel's history and strategy from 1968 to 1997. Examines the company's decision to exit DRAMS and its entry into microprocessors. Focuses on how the company managed to achieve and sustain its competitive advantage in microprocessors, and the threats it faces in... View Details

Keywords: Market Entry and Exit; Competitive Strategy; Competitive Advantage; Information Infrastructure; Corporate Strategy; Industry Structures; Technology Industry

Article

Learning-Before-Doing in the Development of New Process Technology

Keywords: Learning; Research and Development; Technology

1996
Book

The Development Factory: Unlocking the Potential of Process Innovation

By: G. P. Pisano

Keywords: Business Processes; Innovation and Management

May 1996
Teaching Note

Operations Strategy Course Overview Note TN

May 1996
Teaching Note

Partners HealthCare System, Inc. (A) TN

Teaching Note for (9-696-062). View Details

Keywords: Health Industry; Massachusetts

May 1996
Teaching Note

Partners HealthCare System, Inc. (B): Cardiac Care Improvement TN

Teaching Note for (9-696-063). View Details

Keywords: Health Industry; Massachusetts

April 1996 (Revised June 2001)
Case

Partners HealthCare System, Inc. (B): Cardiac Care Improvement

By: Gary P. Pisano and Maryam Golnaraghi

Explores the challenges confronting the CEO at the Brigham and Women's Hospital in the wake of radical changes in the health care environment. As pressures have risen for cost containment in health care, the hospital has embarked on a series of reengineering efforts to... View Details

Keywords: Consolidation; Health Care and Treatment; Mergers and Acquisitions; Organizational Change and Adaptation; Change Management; Management Teams; Operations; Innovation and Invention; Cost Management; Health Industry; Massachusetts

Article

Manufacturing Strategy: At the Intersection of Two Paradigm Shifts

By: R. H. Hayes and G. P. Pisano

Keywords: Strategy; Change

March 1996 (Revised January 2002)
Case

CIBA Vision: The Daily Disposable Lens Project (A)

Examines CIBA Vision's decision on whether to launch a major new R&D initiative to develop a low-cost, daily disposable contact lens, and how to organize such a project should it proceed. One group of executives favors setting up a small, autonomous project team... View Details

Keywords: Product Development; Operations; Research and Development; Decision Making; Production; Strategy; Management; Organizational Design; Globalization; Medical Devices and Supplies Industry

March 1996 (Revised April 1996)
Case

State Street Bank and Trust Company: New Product Development

By: Gary P. Pisano and Maryam Golnaraghi

Portrays the dilemma faced by Marsh Carter, CEO and chairman of the board of State Street Bank, in May 1995. For the past decade, the bank earned continually expanding earnings through its rapidly growing custody business. Now, as that business matures and custodial... View Details

Keywords: Product Development; Finance; Problems and Challenges; Management Teams; Organizational Change and Adaptation; Change Management; Strategy; Banking Industry

1996
Manual

Instructor's Manual, Strategic Operations: Competing through Capabilities

By: R. H. Hayes, G. P. Pisano and D. M. Upton

Keywords: Competitive Strategy

1996
Book

Strategic Operations: Competing through Capabilities

By: R. H. Hayes, G. P. Pisano and D. M. Upton

Keywords: Operations; Competitive Strategy

February 1996 (Revised April 1997)
Case

Partners HealthCare System, Inc. (A)

By: Gary P. Pisano and Maryam Golnaraghi

Focuses on the decision confronting senior administrators at the Brigham and Women's Hospital: whether to enter into an affiliation with the Massachusetts General Hospital. Requires students to analyze the complex institutional changes in the health environment and to... View Details

Keywords: Consolidation; Health Care and Treatment; Mergers and Acquisitions; Organizational Change and Adaptation; Change Management; Management Teams; Health Industry; Massachusetts