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Publications

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  • Web

Accounting & Management - Doctoral

individual firms; rewarding and monitoring the performance of managers; formulating, executing and evaluating strategy by firm managers; understanding the profitability of suppliers, products, customers, distribution channels, and business units; and managing View Details
  • December 2019
  • Case

Small-Market Teams and Big Stars: The Milwaukee Bucks and Giannis Antetokounmpo

By: Anita Elberse and Melcolm Ruffin
In October 2019, National Basketball Association (NBA) team the Milwaukee Bucks are about to tip off their first home game in the 2019–2020 NBA season. Peter Feigin, president of the Milwaukee Bucks, and Jon Horst, the league’s youngest general manager, could look back... View Details
Keywords: Superstars; Talent and Talent Management; Sports; Strategy; Sports Industry
Related
  • 29 Feb 2024
  • HBS Case

Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent

five-year, $6.5 million-a-year contract with LA Galaxy that positioned him to buy the Major League Soccer’s (MLS) Miami franchise in 2018. As his two-decade soccer career waned, Beckham’s star remained ascendant in business and... View Details
Keywords: by Avery Forman; Sports
  • 25 Apr 2023
  • Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

Motors leveraged its marketing and distribution power by buying up manufacturers. A brand like McDonald’s used franchising to achieve the same goal. SHEIN and Temu rely on IT to do the job. Will other platforms follow suit? For instance,... View Details
Keywords: by John Deighton; Fashion; Retail; Consumer Products
  • May 2017 (Revised November 2017)
  • Teaching Note

BrightStar Care: The Evolution of a Leadership Team

By: Boris Groysberg, Colleen Ammerman and Olivia Hull
Teaching Note for HBS No. 417-020. View Details
Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent And Talent Management; Governing And Advisory Boards; Health Care And Treatment; Human Capital; Leadership Development; Leadership Style; Business Or Company Management; Growth And Development Strategy; Management Analysis, Tools, And Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands And Branding; Marketing Strategy; Strategy; Health Industry
Related
  • November 2006 (Revised February 2007)
  • Case

Microsoft Xbox: Changing the Game?

By: Andrei Hagiu
In September 1999, the Microsoft Xbox team was wondering which strategic choices would give it the best chance against the upcoming Sony PlayStation 2. Initially called "Project Midway" within Microsoft, the console project was intended to counter the perceived threat... View Details
Keywords: Customers; Recruitment; Leadership; Management Teams; Multi-Sided Platforms; Two-Sided Platforms; Production; Strategy; Competition; Expansion; Video Game Industry; Texas
Related
  • Web

Curriculum - Case Method Project

colonial charters; voting rights and franchise requirements in the early United States; populism; industrialization and urbanization; Rhode Island; suffrage movement; Dorr Rebellion; President John Tyler Debt and Democracy: The New York... View Details
  • Web

Podcasts - Managing the Future of Work

work and the rise of the CHRO. Hospitality at work: Bridging opportunity and innovation 04 DEC 2024 | Managing the Future of Work How do you foster inclusion, economic mobility, and a sense of purpose across a global organization with both View Details
  • Web

Podcast - Business & Environment

Rising Today’s episode is the first in our 2023 back-to-business school series. The episode features Gabriel Serber, Vice President of Social Impact and Sustainable Development, Arcos Dorados, the largest McDonald’s franchise in the... View Details
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

partnership that would make Ample Hills the official ice cream of the Star Wars franchise and harness its unique flavors to celebrate Mickey Mouse’s 90th birthday. There were marshmallow “Light Side” and chocolate “Dark Side” flavors;... View Details
Keywords: by Pamela Reynolds
  • 18 Jul 2023
  • News

The First Five Years: Brooke Biederman (MBA 2019)

mind wander freely. The children’s franchise about the world of dreams sprung from a random text from my brother, Rob (MBA 2014), to my family text chain that there are a trillion stars in the Andromeda Galaxy alone. This staggering fact... View Details
Keywords: Robert Bochnak
  • Web

Skydeck - Alumni

inside look at Myanmar’s historic transition to a market economy The Business of Lego Batman Lego Movie and Lego Batman producer Dan Lin (MBA 1999) offers an inside look at the role of a modern Hollywood producer—and how he manages a burgeoning View Details
  • 01 Mar 2024
  • News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 22 Nov 2023
  • News

So You Want to Join a Startup

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: At age 29, Gus Bessalel (MBA 1988) decided to leave consulting for a decidedly less glamorous life as an entrepreneur, working out of a storage room in the bowels of an underground hotel... View Details
  • 23 Apr 2012
  • Research & Ideas

How to Brand a Next-Generation Product

Timothy Dalton, Pierce Brosnan, Daniel Craig—without destroying the franchise Whereas with Rocky, you're pretty much stuck with Sylvester Stallone." Risk Vs. Reward Companies also must assess risk versus reward when branding a... View Details
Keywords: by Carmen Nobel
  • 31 Jul 2023
  • News

Striving for Imperfection

smart enough to let him do that experimentation. Eight years elapsed before that became a commercial product. It’s amazing that Nestle, that had two big existing franchises in coffee—instant and stove top—was willing to risk those View Details
Keywords: Management of Companies and Enterprises; Management
  • 31 Jul 2017
  • HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

Foundation Professor Leonard A. Schlesinger, who coauthored the case, Pho Hoa Dorchester, with 2017 MBA students Michael Raiche and Roger Zhu. Pho Hoa and Pho Linh, a smaller restaurant located in Quincy, Massachusetts, are owned as View Details
Keywords: by Julia Hanna; Food & Beverage
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

for. And that’s when the trouble began. Basically I changed the mission of the business from being a focused coffee and donut shop company to becoming a franchise business. Feeling that a 60-time multiple was extraordinarily intoxicating,... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
  • June 2011 (Revised August 2012)
  • Case

Coca-Cola in 2011: In Search of a New Model

By: David B. Yoffie and Renee Kim
Muhtar Kent, CEO of the Coca-Cola Company, faced a critical decision in 2011 after closing a $12 billion deal to buy its troubled North America bottling operations from its biggest bottler, Coca-Cola Enterprises. The decision was prompted by several changes in the U.S.... View Details
Keywords: Beverage Industry; Strategic Positioning; Mergers And Acquisitions; Competition; Business Model; Vertical Integration; Competitive Strategy; Corporate Strategy; Franchise Ownership; Investment; Food and Beverage Industry; United States
Related
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

had booked 400,000 pre-orders for its Model 3 sedan—a $35,000 vehicle that won’t even go into production until 2017. None of those sales were made through franchised dealerships; Tesla uses only direct-to-consumer sales. Meanwhile, car... View Details
Keywords: by Sean Silverthorne; Auto