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Publications

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  • All HBS Web  (429)
    • News  (62)
    • Research  (272)
  • Faculty Publications  (59)

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  • All HBS Web  (429)
    • News  (62)
    • Research  (272)
  • Faculty Publications  (59)
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  • 26 Jul 2011
  • First Look

First Look: July 26

fosters a process of personalization of management learning. This process allows management education to provide the foundations for leaders' development by transforming potentially regressive MBA experiences into rich material for... View Details
Keywords: Sean Silverthorne
  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

openness-extroversion dyads perform substantially better—having both a higher pool of novel information and better recombinative capability with the team. We discuss implications for future research on the individual and social... View Details
Keywords: Carmen Nobel
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

means arriving with an attitude that is aspirational and focused on possibilities. Leaders and teachers show up to work thinking of others as much as or more than they do of themselves. They help foster an inclusive mindset, focused on... View Details
Keywords: by Martha Lagace; Education
  • 03 Jul 2013
  • What Do You Think?

What Are the Limits of Transparency?

information is delivered." One possible line would include information about a company's strategy. Brad Keller commented that "It takes more than just sharing financials or performance review data It is really a matter of being... View Details
Keywords: by James Heskett
  • 27 Jun 2019
  • Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

can benefit What business leaders might find especially interesting about the research results: Many rituals that couples perform involve some form of joint consumption of products or services. In one study, 64 percent of the rituals... View Details
Keywords: by Dina Gerdeman
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

We have written about how top NFL coaches try to stay relevant over time. Our empirical evidence supports the idea that most organizational leaders see a decline in performance as they get more tenured, but some are immune to this... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 02 Jul 2001
  • What Do You Think?

Built to Last or Bought to Sell?

investors the only measure of performance for an organization, or is it one of many ways of measuring value creation? (3) Assuming Foster and Kaplan are right, how do we prepare and motivate people to lead... View Details
Keywords: by James Heskett
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

the patient, not the practitioner, comes first. In these organizations, management is not a dirty word. In fact, managers and doctors are recognized for exhibiting mutual respect and aiding the transfer and adoption of good ideas across a network. They may View Details
Keywords: by Jim Heskett; Health
  • 04 Oct 2007
  • What Do You Think?

Has Managerial Capitalism Peaked?

that "firm performance and top management compensation are inversely related." And this may not have taken into account the large severance payments made to those being asked to leave their leadership jobs because of mediocre... View Details
Keywords: by Jim Heskett
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

rather than ignore or suppress them. Comparing 450 bank branches of a single organization, a large commercial bank in the northeast U.S., Ely and Thomas discovered that when work groups actively acknowledge and engage with their different members in a way that View Details
Keywords: by Martha Lagace
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

the same true for employees today, many of whom are performing their work remotely, outside the traditional office setting? We’ve previously discussed here the need for greater “voice” among “officed” employees as part of the effort to... View Details
Keywords: by James Heskett
  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

to recent research, the single most important factor is simply a sense of making progress on meaningful work. But creating an environment that fosters progress takes some careful effort. In their new book, The Progress Principle: Using... View Details
Keywords: by Carmen Nobel
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

foster a culture that aligns all employees around the shared goals of customer solutions. 3) Clout: redistribute power to "bridge builders" and customer champions. 4) Capability: develop employees' skills at tackling changing... View Details
Keywords: Martha Lagace
  • 03 Aug 2016
  • What Do You Think?

How Can We Hold the “Leadership Industry” Accountable?

do all they can to uplift the performance of others, the focus changes and the behaviours improve. This is a collective responsibility. Leadership is a position you collectively occupy on the excellence ladder, not a person or a role “... View Details
Keywords: by James Heskett; Education
  • 12 Oct 1999
  • Research & Ideas

What It Takes: Minorities in the Executive Suite

some difficult twists and turns. Promotions, for instance, are typically much harder to come by in the early stages of their careers than they are for whites. And once they make the leap into middle and upper management, these trailblazers have to put together a... View Details
Keywords: by Judith A. Ross
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

(five-year) performance is roughly as impressive as the prior (five-year) overperformance." Extending their study to Australia, Canada, France, Germany, Italy, Japan, New Zealand, and the U.K., the researchers conclude that "The... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

are used to good service from other industries and expect higher performance than they see on the delivery sector. They obviously worry a lot about whether their insurance will cover the medical services they need, but they are also... View Details
Keywords: by Martha Lagace; Health
  • 23 May 2000
  • Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

Not long ago, the senior management of a leading high-tech company was surprised to learn that research showed their R&D groups' creative performance to be in a prolonged slump following a corporate downsizing. The company's... View Details
Keywords: by Peter K. Jacobs
  • 17 Sep 2013
  • First Look

First Look: September 17

investor expectations are strongly negatively correlated with model-based expected returns. The evidence is not consistent with rational expectations representative investor models of returns. September 2013 Management Science The Stock Selection and View Details
Keywords: Sean Silverthorne
  • 27 Oct 2008
  • Lessons from the Classroom

Achieving Excellence in Nonprofits

proposition that all nonprofit organizations, indeed all SMDOs, should be high-performing. Q: Nonprofit boards must have effective relationships with their CEOs, but what role do board leaders have in fostering those relations? Where can... View Details
Keywords: by Sean Silverthorne
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