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  • All HBS Web  (430)
    • News  (62)
    • Research  (272)
  • Faculty Publications  (59)

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  • All HBS Web  (430)
    • News  (62)
    • Research  (272)
  • Faculty Publications  (59)
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  • 27 Jun 2019
  • Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

can benefit What business leaders might find especially interesting about the research results: Many rituals that couples perform involve some form of joint consumption of products or services. In one study, 64 percent of the rituals... View Details
Keywords: by Dina Gerdeman
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

expenses and health checks. To make sure to reach everyone in the firm, including production workers who lacked company email addresses, WhatsApp groups were created. After a few weeks, PrecisionCo completed their human resources View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

develop new ways of working together. To bolster out-of-the-box thinking at their companies, boards should promote diversity among members. They should foster "creative abrasion" to keep ideas flowing and rethink traditional methods of... View Details
Keywords: Carmen Nobel
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

table or at least put them on a back burner for now, and let workers know which projects should be prioritized, says HBS Senior Lecturer Julia Austin, who provides leadership coaching to companies. “While now is a time to foster trust and... View Details
Keywords: by Dina Gerdeman
  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

critical dimensions to organizations that want to work toward parity, not for cosmetic reasons, but to improve performance and value: Attraction and recruitment. Actively seek candidates outside managers’ networks, and assess the language... View Details
Keywords: by Kristen Senz
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

rather than ignore or suppress them. Comparing 450 bank branches of a single organization, a large commercial bank in the northeast U.S., Ely and Thomas discovered that when work groups actively acknowledge and engage with their different members in a way that View Details
Keywords: by Martha Lagace
  • 04 Oct 2007
  • What Do You Think?

Has Managerial Capitalism Peaked?

that "firm performance and top management compensation are inversely related." And this may not have taken into account the large severance payments made to those being asked to leave their leadership jobs because of mediocre... View Details
Keywords: by Jim Heskett
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

Watkins The best negotiators also work to foster organizational learning, both during and after a negotiation. They pay careful attention to managing the team learning process, establishing clear roles and responsibilities for observation... View Details
Keywords: by Michael Watkins
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

We have written about how top NFL coaches try to stay relevant over time. Our empirical evidence supports the idea that most organizational leaders see a decline in performance as they get more tenured, but some are immune to this... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

to recent research, the single most important factor is simply a sense of making progress on meaningful work. But creating an environment that fosters progress takes some careful effort. In their new book, The Progress Principle: Using... View Details
Keywords: by Carmen Nobel
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

the same true for employees today, many of whom are performing their work remotely, outside the traditional office setting? We’ve previously discussed here the need for greater “voice” among “officed” employees as part of the effort to... View Details
Keywords: by James Heskett
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

foster a culture that aligns all employees around the shared goals of customer solutions. 3) Clout: redistribute power to "bridge builders" and customer champions. 4) Capability: develop employees' skills at tackling changing... View Details
Keywords: Martha Lagace
  • 03 Aug 2016
  • What Do You Think?

How Can We Hold the “Leadership Industry” Accountable?

do all they can to uplift the performance of others, the focus changes and the behaviours improve. This is a collective responsibility. Leadership is a position you collectively occupy on the excellence ladder, not a person or a role “... View Details
Keywords: by James Heskett; Education
  • 12 Oct 1999
  • Research & Ideas

What It Takes: Minorities in the Executive Suite

some difficult twists and turns. Promotions, for instance, are typically much harder to come by in the early stages of their careers than they are for whites. And once they make the leap into middle and upper management, these trailblazers have to put together a... View Details
Keywords: by Judith A. Ross
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

(five-year) performance is roughly as impressive as the prior (five-year) overperformance." Extending their study to Australia, Canada, France, Germany, Italy, Japan, New Zealand, and the U.K., the researchers conclude that "The... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

are used to good service from other industries and expect higher performance than they see on the delivery sector. They obviously worry a lot about whether their insurance will cover the medical services they need, but they are also... View Details
Keywords: by Martha Lagace; Health
  • 09 Jan 2006
  • What Do You Think?

Should More Transparency Extend to Education for Management?

"judgment day" of public knowledge of their performance at some time in the future, although public knowledge rarely extends very deeply into an organization. But is the management classroom the place for increased transparency?... View Details
Keywords: by James Heskett; Education
  • 02 Oct 2013
  • What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

have little confidence in long-range planning, predictions of others, or their own biases. They will spend less time planning and more time fostering the organizational ability to develop and test new ideas. In a recent e-mail, Scott... View Details
Keywords: by James Heskett
  • 23 May 2000
  • Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

Not long ago, the senior management of a leading high-tech company was surprised to learn that research showed their R&D groups' creative performance to be in a prolonged slump following a corporate downsizing. The company's... View Details
Keywords: by Peter K. Jacobs
  • 17 Sep 2013
  • First Look

First Look: September 17

investor expectations are strongly negatively correlated with model-based expected returns. The evidence is not consistent with rational expectations representative investor models of returns. September 2013 Management Science The Stock Selection and View Details
Keywords: Sean Silverthorne
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