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- All HBS Web
(520)
- News (173)
- Research (258)
- Multimedia (4)
- Faculty Publications (114)
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- 14 Sep 2010
- First Look
First Look: September 14, 2010
provide illustrations from the Toyota Motor Company to show how deliberate perturbation enables efficient exploration in the midst of intense exploitation. Download the paper:... View Details
Keywords: Sean Silverthorne
- 25 Jan 2021
- Book
In a Nutshell, Why American Capitalism Succeeded
alcohol-and-herb-based medicine for women; John Merrick, a founder of the North Carolina Mutual Life Insurance Company, one of a number of African-American-owned companies in Durham in the early 20th century; and Edwin Land, founder of... View Details
- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
George says, she became an “enabler” for the whole firm. Navigate today’s challenges. Be prepared to successfully lead your company through crises and help solve difficult global problems. In 2014, new General View Details
Keywords: by Lane Lambert
- 24 Sep 2013
- First Look
First Look: September 24
product for the conversion of crop residues from corn into fermentable sugars for the production of motor fuels. But the problem was that the company only controlled one piece of the value chain. To succeed... View Details
Keywords: Sean Silverthorne
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
kindness does not. The value and rewards of kindness have been touted by leaders as legendary as King Solomon and Desmond Tutu to latter-day executives like General Motors CEO Mary Barra, known for her inclusive, employee-centric style.... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
identity. There are numerous historical and current examples of companies forced to face the external shocks of disruptive innovators or shifts in consumer demand. Raffaelli mentions that many Swiss mechanical watch View Details
Keywords: by Carmen Nobel
- 26 Jan 2015
- Research & Ideas
National Health Costs Could Decrease if Managers Reduce Work Stress
unit. "But traditionally in the US we have not placed a lot of emphasis on the role of workplace stress in the high cost of health care." In recent years, General Motors spent more on health care than it did on steel, and across... View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
information is significant and avoiding information overload. David J. Collis, the Thomas Henry Carroll Ford Foundation Adjunct Professor of Business Administration at Harvard Business School, and Michael G. Rukstad, the late senior... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 07 May 2013
- First Look
First Look: May 7
publicly announced their intention to sell their 76.7% stake in Ducati Motor Holding S.p.A., an iconic Italian producer of sport performance motorcycles. The decision followed a six-year turnaround during which Ducati returned to... View Details
Keywords: Carmen Nobel
- 29 Mar 2011
- First Look
First Look: March 29
Kids Tom Nicholas and David ChenHarvard Business School Case 811-042 In October 1945, Henry Ford II received a telegram in his office at the Ford Motor View Details
Keywords: Sean Silverthorne
- 24 Nov 2015
- Research & Ideas
Developing Your Next CEO for the Family Business
aggressive change agents. The Non-Family Outsider Non-Family Outsider Alan Mulally (See Fig. 1) had the deep skills and experience needed to change and then grow Ford Motor View Details
- 27 Apr 2021
- Research & Ideas
IPO or M&A? How Venture Capital Shapes a Startup's Future
company to a larger one. In contrast, startups funded by a VC syndicate with less familiar co-investors are most likely to exit through a potentially splashy IPO that could let founders retain more control, says Harvard Business School... View Details
Keywords: by Rachel Layne
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
1989 about service in the auto industry, Ford Motor Co.: Dealer Sales and Service, puts it best: “Nothing much has changed over 25 years. The experience is still generally awful.” Sure, there have been... View Details
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
Electric, and Carnegie Steel were all founded in the 1880s; in the following decade came Wrigley's Chewing Gum, General Electric, Burroughs, and Pepsico. These companies developed modern sales techniques, created procedures for management... View Details
Keywords: by Laura Linard
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
from Colombia) and against the new Panamanian government (to get a better deal for the Panama Canal). The Colombians wanted to hold out until 1904 to make a deal with the United States to build a canal. The reason was that the properties of the failed French canal... View Details
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
Bad "side effects" produced by goal-setting programs include a rise in unethical behavior, over-focus on one area while neglecting other parts of the business, distorted risk preferences, corrosion of organizational culture, and reduced intrinsic motivation. One... View Details
Keywords: by Sean Silverthorne
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
American Big Three and many other auto companies had done major benchmarking studies, and they and other companies had tried to implement their own forms of the Toyota Production System. There is the View Details
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
angel investor in fashion tech; Vanessa Kay, senior vice president at Moët Hennessy USA, who heads up the Veuve Clicquot, Krug, and Ruinart champagne brands; Edda Gudmundsdottir, a fashion designer and style consultant whose clients include View Details
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
was a vertically integrated food company with a management system that allowed it to innovate and grow systematically. With sales of $2 billion in 2016, the firm not only produced flour, vegetable oil, and packaged food products, it also... View Details
Keywords: Sean Silverthorne
- 13 Sep 2011
- First Look
First Look: September 13
focused on opportunities at home in mainland China. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311133-PDF-ENG Ford Motor Company: Strengthening the Dealer Network V. Kasturi Rangan, Katharine... View Details
Keywords: Sean Silverthorne