Publications

November 1981
Supplement

General Foods: Food Service Division (B)

By: John P. Kotter

Keywords: Food and Beverage Industry

2013
Case

The COFCO Group

By: F. Warren McFarlan, Zheng Xiaoming and Ziqian Zhao

COFCO was China's sole legitimate window for agricultural foreign trade before 1987. The reform of China's foreign trade system beginning in 1987 cost COFCO its monopoly position. Subsequently, the SOE giant capitalized on its foreign trade expertise to strategically... View Details

Keywords: China; Food; China

November 2008 (Revised August 2010)
Case

Whole Foods Acquires Wild Oats (A)

Examines the implications of Whole Foods' CEO's anonymous message board postings including its potential impact on the company's proposed merger with Wild Oats. View Details

Keywords: Forms of Communication; Acquisition; Communication Strategy; Retail Industry; Retail Industry

October 1988 (Revised November 1988)
Case

NutraSweet Co.: Technology to Tailor-Make Foods

By: Ray A. Goldberg

Keywords: Food; Information Technology; Competitive Strategy; Food and Beverage Industry

November 1999 (Revised December 1999)
Case

U.S. Government and Food Safety, The

By: Ray A. Goldberg, Carin-Isabel Knoop and Hal Hogan

Keywords: Business and Government Relations; Food; Safety; Food and Beverage Industry; Food and Beverage Industry; United States

January 2025 (Revised April 2025)
Supplement

Food for Thought: Exiting Russia? (B)

By: Clayton S. Rose, Hugo Etchegoyhen and Lena Duchene

The (B) case examines the actions of Bonduelle and Danone as they responded to ongoing pressure to reevaluate their presence in Russia. While the (A) case explored the ethical and strategic dilemmas both companies faced after Russia’s invasion of Ukraine, the (B) case... View Details

Keywords: Public Opinion; Ethics; War; Food and Beverage Industry; Europe; France; Russia

October 2004 (Revised March 2005)
Case

Bright Dairy & Food Co., Ltd

By: David E. Bell and Hal Hogan

Bright Dairy has been growing rapidly since becoming a public company. The Chinese market for milk products is still wide open. What should it be doing to make sure it captures a significant share of the potential market? View Details

Keywords: Distribution; Marketing Strategy; Growth and Development; Public Ownership; Emerging Markets; Business Strategy; Food and Beverage Industry; China

February 1984 (Revised January 1994)
Teaching Note

Breakfast Foods Corp. (B), Teaching Note

By: David E. Bell

Keywords: Food and Beverage Industry

19 Feb 2018
Sharpening Your Skills

Amazoned: Is Any Industry Safe?

Today, Amazon participates in so many industries that it takes a small army of researchers at HBS to track them all: retailing, cloud computing, book stores, grocery stores, digital consumer products, commercial real estate,... View Details

Keywords: by Sean Silverthorne; Retail

June 1999 (Revised August 2001)
Case

Jollibee Foods Corporation (B): Global Focus

By: Christopher A. Bartlett

Supplements the (A) case. View Details

Keywords: Food and Beverage Industry

November 1981 (Revised October 1985)
Supplement

General Foods: Food Service Division (C)

By: John P. Kotter

Keywords: Food and Beverage Industry

February 1999
Teaching Note

Wegmans Food Markets: Diabetes Counseling TN

By: David E. Bell

Teaching Note for (9-599-057). View Details

Keywords: Pharmaceutical Industry; Pharmaceutical Industry

February 2001 (Revised August 2001)
Case

Henry Heinz: Making Markets for Processed Foods

By: Nancy F. Koehn

Outlines many of the supply-side innovations, such as improved transportation, communication, and technological developments, that greatly expanded the productive capacity of the United States in the late 19th century. Explores a range of demand-side shifts, including... View Details

Keywords: Demand and Consumers; Competitive Advantage; Corporate Strategy; Entrepreneurship; Supply and Industry; Innovation and Invention; Food and Beverage Industry; United States

31 Mar 2021
Video

From Food and Beverage CPG to HBS

November 1993 (Revised September 1994)
Case

Food Distribution in Russia: The Harris Group and the LUX Store

By: David E. Bell, Walter J. Salmon and Dinny Starr

Discusses the challenges facing businesses entering the Russian business environment, especially focusing on food retailing and distribution in that country. Highlights one small, entrepreneurial company, The Harris Group, which, with the help of both Russian partners... View Details

Keywords: Business Ventures; Marketing Strategy; Market Entry and Exit; Distribution; Partners and Partnerships; Expansion; Food and Beverage Industry; Food and Beverage Industry; Russia

December 2022
Case

The Magic of Marks & Spencer Food

By: David E. Bell, Natalie Kindred and Damien McLoughlin

Keywords: Brands and Branding; Food; Consumer Behavior; Product Development; Competition; Price; Inflation and Deflation; Trends; Growth and Development; Strategy; Retail Industry; Retail Industry; Retail Industry; United Kingdom

Article

Cooks Make Tastier Food When They Can See Their Customers

By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay

While existing theory suggests that increased contact between customers and employees diminishes efficiency, recent research demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they... View Details

Keywords: Operational Transparency; Service Delivery; Service Operations; Service Management; Service Industry