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  • All HBS Web  (509)
    • News  (108)
    • Research  (357)
  • Faculty Publications  (79)

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  • All HBS Web  (509)
    • News  (108)
    • Research  (357)
  • Faculty Publications  (79)
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  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

increasingly important. In some ways it seems obvious, but verification requirements can be enormously complicated to implement and it can dramatically increase the cost of adoption. Q: How do self-regulation programs affect managers as... View Details
Keywords: by Martha Lagace
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

much more likely to remain in an organization, leading directly to fewer hires from outside the organization," Heskett writes in the book. "This, in turn, results in lower wage costs for talent; lower recruiting, hiring, and... View Details
Keywords: by Sean Silverthorne
  • 25 Feb 2014
  • First Look

First Look: February 25

in the country's economy during the past two decades, have brought together a group of economists and political scientists to systematically examine the impact of a wide range of factors affecting the economy's collapse, from the cost of... View Details
Keywords: Sean Silverthorne
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

keep a tight rein on costs—but the dynamics of the budgeting process often undermine this effort. "In tough times like these, any significant real cost growth feels imprudent and is hard to justify for most businesses," writes... View Details
Keywords: by Loren Gary
  • 06 Jun 2007
  • Research & Ideas

Behavioral Finance—Benefiting from Irrational Investors

there's less of a negative impact on their stock price." The Payoff As a result, the acquirer has a cheaper source of equity financing when pursuing growth opportunities, Baker explains, using the example of a hypothetical company with a View Details
Keywords: by Julia Hanna
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

cream), controlling for customer fixed effects. These findings are all consistent with theories suggesting that people's should selves exert more influence over their choices the further in the future outcomes will be experienced.... View Details
Keywords: Martha Lagace
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

with customers. Fix This! Why is it so Painful to Buy a New Car? Car-buying sends shivers up the backbones of American consumers, so why hasn’t the industry stepped up to create a better experience? Amazon vs. Whole Foods: When Cultures... View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 29 Oct 2013
  • First Look

First Look: October 29

software in private fixed investment in the United States. We argue that these findings point to a large potential undercounting of "digital dark matter" and related IT spillovers from university and federal funding. Download... View Details
Keywords: Sean Silverthorne
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

strategy and operations (or tactics) are both important but they are different. The normal course of events is for companies to focus on day-to-day operations and short-term problem solving. Management meetings focus on fighting fires and View Details
Keywords: by Martha Lagace
  • 07 Aug 2012
  • First Look

First Look: August 7

http://www.hbs.edu/research/pdf/13-002.pdf The Cost of Friendship Authors:Paul Gompers, Vladimir Mukharlyamov, and Yuhai Xuan Abstract This paper explores two broad questions on collaboration between individuals. First, we investigate... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2006
  • Op-Ed

The Real Wal-Mart Effect

the world's largest company, primarily focused on its treatment of workers. The recent spate of books on the company is no exception. Some are overtly critical, for example Anthony Bianco's The Bully of Bentonville: How the High Cost of... View Details
Keywords: by Pankaj Ghemawat & Ken A. Mark; Retail
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

influencing the cost and availability of money, goods, and services. Macroeconomic forces can conspire to make business more difficult, but they can also present opportunities to executives who know how to, for example, read a country's... View Details
Keywords: by Sean Silverthorne
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

should be honest when answering these questions if they want to figure out how to fix a job. Their answers will vary from job to job and organization to organization, depending largely on the goals of a particular position in relation to... View Details
Keywords: by Dina Gerdeman
  • 03 May 2022
  • Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

not where the One Medical model acts, and that’s not where the telehealth model is. So, telehealth doesn’t become a way to bend the cost curve as much as a way to make health care easier to access. There’s this aspiration in health care... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

could do much better. The unit manager didn’t share that sense of urgency so didn’t organize the senior team around fixing the issues—training for that unit wasn’t going to stick. “The overall argument [we make] is that the system of... View Details
Keywords: by Roberta Holland; Education
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

runs out. Importantly, there is no surviving, ongoing business. In the US, in stark contrast, bankruptcy law serves a much different purpose. Under Chapter 11 of the US Bankruptcy Code, the goal is to give distressed companies the opportunity to reorganize, by giving... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 15 Dec 2003
  • Research & Ideas

Women Leaders and Organizational Change

and Stanford University's Debra E. Meyerson propose a new approach to viewing and solving the women-in-leadership shortfall. Traditionally, three goals for fixing the problem have been considered: fix the... View Details
Keywords: by Mallory Stark
  • 05 Sep 2019
  • Sharpening Your Skills

Making the Right Technical Hire

If I had a nickel for every time I get an email or text asking if I know any full stack developers for hire, I could cover the cost of my next trip to San Francisco. I’m also struck by the number of founders who say they’re raising more... View Details
Keywords: by Julia Austin; Technology
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

leaving low-end markets. Think about the battle between AT&T and MCI. MCI grew without real interference from AT&T for a few years. But AT&T eventually had to respond to MCI. AT&T's business model depended on amortizing large View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
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