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  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

relationships and if these three individuals can be successful partners. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=809098   PublicationsContent vs. Advertising: The Impact of Competition on View Details
Keywords: Martha Lagace
  • January 2025
  • Case

Hebbia: Redefining Productivity for Knowledge Workers Using AI

By: Suraj Srinivasan and Minoshka Narayan
In early 2025, George Sivulka, founder and CEO of Hebbia, reflected on the company’s rapid ascent as a pioneer in GenAI-powered productivity tools for knowledge workers. With its proprietary technology, Hebbia had redefined information retrieval and analysis and earned... View Details
Keywords: Transformation; Customer Relationship Management; AI and Machine Learning; Innovation and Management; Innovation Strategy; Service Delivery; Technological Innovation; Growth and Development Strategy; Competitive Strategy; Financial Services Industry; Financial Services Industry; Financial Services Industry; United States; New York (city, NY)
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  • 2003
  • Casebook

Professional Services: Text and Cases

By: Thomas J. DeLong and Ashish Nanda
DeLong and Nanda's Professional Services: Text and Cases is the first casebook to be published on the management of professional service firms (law firms, architecture, financial services, consulting). It includes a comprehensive selection of case studies that... View Details
Keywords: Professional Service Firms; Management; Cases
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  • July 2020
  • Case

Amanda and Kristen: Mented Cosmetics

By: Steven Rogers, Jeffrey J. Bussgang and Alterrell Mills
The co-founders (Black HBS alumnae) of an e-commerce beauty startup explore the unmet needs within the beauty industry. This case study examines the entrepreneurial opportunities that come from identifying an underserved market, specifically within the Black community... View Details
Keywords: Brands and Branding; Competition; Customers; Disruption; Disruptive Innovation; Distribution Channels; Entrepreneurship; Finance; Macroeconomics; Marketing; Marketing Channels; Marketing Communications; Marketing Strategy; Mission and Purpose; Organizational Culture; Product Design; Product Development; Product Positioning; Sales; Social Issues; Social Marketing; Business Startups; Strategic Planning; Strategy; Supply Chain Management; Venture Capital; Beauty and Cosmetics Industry; Advertising Industry; Public Relations Industry; Chemical Industry; Manufacturing Industry; Retail Industry; North and Central America; United States; New York (city, NY); New York (state, US)
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  • 30 Dec 2013
  • HBS Case

HBS Cases: What Warren Buffett Saw in Newspapers

industry," he explains, "you have to make a bet on the future: Do you have a viable business strategy, and if so, is it one of growth, of maintenance, or of decline? Given your beliefs about the future, you then need to design a View Details
Keywords: by Deborah Blagg; Journalism & News; Publishing
  • 18 May 2022
  • Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

consumers’ financial health improves The researchers looked at the link between high-to-low ordering and payday lenders and found a direct relationship between the two. They compiled data from alternative credit bureau Clarity View Details
Keywords: by Rachel Layne; Financial Services

    Ashish Nanda

    Ashish Nanda is Senior Lecturer and C. Roland Christensen Distinguished Management Educator at Harvard Business School. From 2018 to 2021, he was course head for the MBA Required Curriculum course in Strategy. Beginning in 2022, he is teaching an MBA Elective... View Details

    Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services

      Bharat N. Anand

      Bharat N. Anand is the Vice Provost for Advances in Learning at Harvard University, and the Henry R. Byers Professor of Business Administration at Harvard Business School.

      Professor Anand is an expert in digital strategy, media and... View Details

      Keywords: media; media; media; media; media; media; media; media; media
      • 11 Dec 2023
      • Research & Ideas

      Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

      a few main strategies. “In any organization, you want to make the moral and material coexist,” Ramarajan says. It can be a challenge, no more so than in the media, and the paper offers lessons for building a morally grounded career in any industry amid growing... View Details
      Keywords: by Scott Van Voorhis

        Gary P. Pisano

        Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School where he has been on the faculty since 1988. From 2018-2023, Pisano was Harvard Business School’s Senior Associate Dean for Faculty Promotion and... View Details

        Keywords: biotechnology; electronics; health care; manufacturing; pharmaceuticals
        • October 2019 (Revised January 2020)
        • Case

        Fixing Facebook: Fake News, Privacy, and Platform Governance

        By: David Yoffie and Daniel Fisher
        Mark Zuckerberg founded Facebook based on the idea that connecting people was a fundamentally good thing—and a way to turn a handsome profit. But from the beginning, Facebook received criticism both for how it handled user privacy and how it curated user-generated... View Details
        Keywords: Platform; Governance; Privacy; Internet and the Web; Corporate Governance; Ethics; Business and Government Relations; Strategy; Digital Platforms; Web Services Industry
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          Lauren H. Cohen

          Lauren Cohen is the L.E. Simmons Professor in the Finance & Entrepreneurial Management Units at Harvard Business School and a Research Associate at the National Bureau of Economic Research. He is an Editor of the Review of Financial... View Details

          Keywords: financial services; financial services; financial services; financial services; financial services; financial services
          • July 1993 (Revised November 1993)
          • Case

          European Bank for Reconstruction and Development: Marketing Strategy for the Debut Bond Offering

          By: Jeffrey F. Rayport
          The European Bank for Reconstruction and Development, the first supranational financial institution of the post-Cold War era, is planning its debut in the international capital markets through a bond issuance of $500 million. The bank must determine its marketing... View Details
          Keywords: Bonds; Marketing Strategy; Capital Markets; Banks and Banking; Banking Industry; Europe
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          • 2021
          • Working Paper

          Impact Accounting for Product Use: A Framework and Industry-specific Models

          By: George Serafeim and Katie Trinh
          This handbook provides the first systematic attempt to generate a framework and industry-specific models for the measurement of impacts on customers and the environment from use of products and services, in monetary terms, that can then be reflected in financial... View Details
          Keywords: Impact Measurement; Product Impact; Customer Welfare; Environment; ESG; Product; Customers; Well-being; Environmental Sustainability; Measurement and Metrics; Accounting; Financial Statements; Analysis; Framework
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          • April 2021 (Revised January 2022)
          • Supplement

          SA Taxi: A Vehicle for Empowerment? (B)

          By: Nien-he Hsieh, Dilyana Karadzhova Botha and F. Christopher Eaglin
          SA Taxi was a vertically integrated business that operated in South Africa’s distinctive taxi industry. Despite being plagued by violence, informal structures, unsafe road practices and lack of government support, the taxi industry had grown to become South Africa’s... View Details
          Keywords: Corporate Accountability; Ownership; Ownership Stake; Business and Stakeholder Relations; Equality and Inequality; Race; Situation or Environment; Transportation Industry; South Africa; Africa
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          • June 2010 (Revised October 2011)
          • Case

          ProPublica

          By: Michel Anteby, Philippe Bertreau and Charlotte Newman
          Stephen Engelberg, ProPublica's managing editor, entered the organization's newsroom located in lower Manhattan on September 16, 2008. He knew a historical financial debacle was happening at his doorstep, yet none of his journalists were covering that beat. It would... View Details
          Keywords: Employee Relationship Management; Leadership; Leading Change; Resource Allocation; Organizational Culture; Motivation and Incentives; Journalism and News Industry; Publishing Industry; New York (city, NY)
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          • Career Coach

          Brent Brown

          Brent (HBS '02) has experience in private equity/venture capital, investment banking, and real estate, consumer products and digital media industries and currently serves on the boards of numerous private companies. Work Experience: US... View Details
          Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)
          • January 2009 (Revised April 2009)
          • Case

          The Carlyle Group

          By: Robert G. Eccles and Carin-Isabel Knoop
          This case describes the investment philosophy, organizational structure, management processes and culture of the largest private equity firm in the world measured in terms of assets under management ($89 billion). The Carlyle Group is distinctive in several ways,... View Details
          Keywords: Financial Crisis; Assets; Private Equity; Investment; Global Strategy; Innovation and Invention; Knowledge Use and Leverage; Management Practices and Processes; Organizational Structure; Information Technology; Asia; Washington (state, US)
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          • 20 Oct 2014
          • Research & Ideas

          Users Love Ello, But What’s the Business Model?

          As yet, there is no foolproof way to monetize social capital. If there were, Ello would be well on its way to financial success. The upstart social networking site set the internet abuzz recently by introducing an ad-free platform, and... View Details
          Keywords: Re: John A. Deighton & Sunil Gupta; Financial Services; Financial Services
          • 17 Dec 2018
          • Research & Ideas

          Women Receive Harsher Punishment at Work Than Men

          gender gaps in punishments include: A. G. Edwards & Sons, SunTrust Investment Services, Allstate Financial Services, and Morgan Stanley. While having more diversity in... View Details
          Keywords: by Michael Blanding; Financial Services