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  • All HBS Web  (209)
    • News  (26)
    • Research  (162)
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  • Faculty Publications  (80)

Show Results For

  • All HBS Web  (209)
    • News  (26)
    • Research  (162)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (80)
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  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

It's easy to deliver lousy service. Examples are too numerous to mention and let's not ruin the day, shall we? But imagine this: How about living in a world where companies treat you, as a customer, nicely View Details
Keywords: by Martha Lagace
  • 12 Jul 2011
  • First Look

First Look: July 12

debt for firms in the vicinity of financial distress. We show that this ruling increased the likelihood of equity issues, increased investment, and reduced firm risk, consistent with a decrease in... View Details
Keywords: Carmen Nobel
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

the funding cutoff threshold and find convincing evidence that DNATF's mediated funding model has a compelling effect on firm performance and overall innovative performance three to four years after receipt... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

Financial Literacy, Financial Decisions, and the Demand for Financial Services: Evidence from India and Indonesia... View Details
Keywords: Martha Lagace
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

by Metro do Porto in 2007. It represents an opportunity to study fixed income derivative instruments, such as plain-vanilla swaps and structured swaps, as well as understand the opportunities and challenges... View Details
Keywords: by Sean Silverthorne
  • 13 Nov 2012
  • First Look

First Look: November 13

  PublicationsMisvaluing Innovation Authors:Lauren Cohen, Karl Diether, and Christopher Malloy Publication:Review of Financial Studies (forthcoming) Abstract We demonstrate that a firm's ability to innovate... View Details
Keywords: Sean Silverthorne
  • 11 Jun 2012
  • Research & Ideas

When Business Competition Harms Society

loyal. So it's no surprise that the emissions testing industry is fraught with fraud all over the country. "California, New York, Georgia, Nevada, and many other states have had scandals involving... View Details
Keywords: by Carmen Nobel; Auto
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

Examples include the computer and telecommunication ecosystem, the health care ecosystem, and the global financial ecosystem. In the last ten years, ecosystems have emerged as... View Details
Keywords: by Sean Silverthorne
  • 24 Apr 2012
  • First Look

First Look: April 24

Watson Publication:In Effective Auditing for Corporates: Key Developments in Practice and Procedures, edited by Joe Oringel, 161-178. London: Bloomsbury Information Ltd., 2012 Abstract In the wake of the recent View Details
Keywords: Carmen Nobel
  • 16 Dec 2014
  • First Look

First Look: December 16

advertising system in which a certain amount of waste and fraud has become the norm, despite the system's fundamental capability to offer unprecedented accountability. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2012
  • First Look

First Look: October 30

hazard. Our results have broad implications for regulation, financial auditing, and private credit- and quality-rating agencies in financial... View Details
Keywords: Sean Silverthorne
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

healthcare, and microfinance. In the process, a case is made that these disruptive commercial models are a key component in the response to poverty, and that there is a social role for View Details
Keywords: Sean Silverthorne
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

Business School Supplement 108-083 Case (B) of "Ujjivan: A Microfinance Institution at a Crossroads" addresses some of the actions Ujjivan, a microfinance provider in Bangalore, has taken with regard to issues raised in the (A) case, particularly regarding... View Details
Keywords: Martha Lagace
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

http://www.hbs.edu/research/pdf/08-025.pdf Deterring Online Advertising Fraud Through Optimal Payment in Arrears Authors:Benjamin G. Edelman Abstract I develop a screening model with delayed payments and... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2019
  • Sharpening Your Skills

Has the Glass Ceiling Been Broken (or at Least Cracked)?

certain aspects of sponsorship programs can hinder women instead. Women Receive Harsher Punishment at Work Than MenWomen caught in misconduct were 20 percent more likely to be fired and 30 percent less... View Details
Keywords: by Sean Silverthorne
  • 06 Feb 2006
  • Research & Ideas

The Trouble Behind Livedoor

Horie represented all that is wrong with Western-style capitalism, others saw him as the future of the country's media industry, and a man of the people. But last month, Horie was arrested on suspicion of accounting View Details
Keywords: by Sean Silverthorne; Financial Services; Financial Services
  • 15 Nov 2011
  • First Look

First Look: November 15

Authors:Leslie K. John, George Loewenstein, and Drazen Prelec Publication:Psychological Science (forthcoming) Abstract Cases of clear scientific misconduct have received significant media attention recently,... View Details
Keywords: Sean Silverthorne
  • 26 Nov 2013
  • First Look

First Look: November 26

competitive firms. August 2013 Journal of Financial Economics Winners in the Spotlight: Media Coverage of Fund Holdings as a Driver of Flows By: Soltes, Eugene F., David H. Solomon, and Denis Sosyura... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2016
  • First Look

January 26, 2016

Abstract—We explore the relationship between managerial incentives and misconduct using the setting of environmental harm. We find that high-powered executive compensation can increase the odds of... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

level. Inheriting Losers Authors:Li Jin and Anna Scherbina Publication:Review of Financial Studies (forthcoming) Abstract We show that new managers who take over mutual fund portfolios sell off inherited... View Details
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