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  • All HBS Web  (955)
    • People  (2)
    • News  (359)
    • Research  (343)
    • Events  (3)
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  • Faculty Publications  (80)
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  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

We’re approaching year three of the COVID-19 pandemic, with no clear end in sight. During this time, companies have had to make difficult decisions about whether employees should work from home, wear masks in the office, and get vaccinated and tested. Many companies... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 10 Mar 2015
  • First Look

First Look: March 10

By: Coates, John C., Jesse M. Fried, and Kathryn E. Spier Abstract—We report the results of an online survey, conducted on behalf of Harvard Law School, of 124 practicing attorneys at major law firms. The survey had two main objectives: (1) to View Details
Keywords: Carmen Nobel
  • 26 Sep 2011
  • HBS Case

HBS Cases: Lady Gaga

agency. Should the performer continue with the arena tour solo? Should she develop a small tour for smaller venues? Or should she cancel the concert series entirely? The case, which Elberse coauthored with Michael Christensen (HBS MBA '11) and which also benefited from... View Details
Keywords: by Carmen Nobel; Entertainment & Recreation; Music
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

pursuit of financial gain and pay closer attention to their impact on employees, customers, communities, and the environment. But changing an organization’s DNA may require upending the existing business model and lowering profitability,... View Details
Keywords: Dina Gerdeman
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

increase their occupancy rates significantly, bringing their earnings more in line with the higher rental incomes of white hosts, according to a study coauthored by Shunyuan Zhang, an assistant professor in the Marketing Unit at Harvard... View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 12 Nov 2012
  • Research & Ideas

Pay Workers More So They Steal Less

the subject in a new paper: Can Wages Buy Honesty? The Relationship between Relative Wages and Employee Theft. She cowrote the study, published in the September issue of the Journal of Accounting Research, with Clara Xiaoling Chen, an View Details
Keywords: by Kim Girard; Retail
  • 10 Jan 2022
  • Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

contributions to society, says Harvard Business School Assistant Professor Frank Nagle. Doing so will encourage companies to spend more time working to make the world a better place, he says. Nagle points to the use of free and open... View Details
Keywords: by Lane Lambert
  • 16 Dec 2019
  • Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

percent in 2015. Yet nearly one-third of Indian housewives express the desire to work. How do governments go about changing perceptions of women in the workforce when it’s in their economic interest to do so? A recent working paper by Harvard Business School View Details
Keywords: by Julia Hanna
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

responding more quickly and effectively to the pandemic than their government was, demonstrating the faith that consumers have in their brands and the companies that stand behind them. 86 percent of surveyed consumers view their brands as an essential safety net, ready... View Details
Keywords: by Jill Avery and Richard Edelman
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

half its value the moment it is driven off the lot? In a recent roundtable interview at HBS, Avery and Schlesinger joined Ryan Buell, an assistant professor in the Technology and Operations Management Unit, to discuss what’s wrong with... View Details
Keywords: by Sean Silverthorne; Auto
  • 01 Feb 2010
  • Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

Y.J. Chua and Xi Zou, an assistant professor at London Business School, suggest that luxury goods have an important effect on human behavior that is only now becoming clear—and that may have implications for addressing the continuation of... View Details
Keywords: by Sarah Jane Gilbert
  • 24 Jan 2018
  • Research & Ideas

How to Get People Addicted to a Good Habit

water dispensers,” says Hussam, an assistant professor at Harvard Business School whose research lies at the intersection of development, behavioral, and health economics. “Which means that when these initiatives don’t work, nobody can... View Details
Keywords: by Carmen Nobel
  • 25 Sep 2019
  • Research & Ideas

The Economic Cost of Physician Burnout

says Goh, who is also an assistant professor at the National University of Singapore (NUS) Business School. “You don’t feel like what you are doing is meaningful anymore.” What's the economic price of burnout? Even though physician... View Details
Keywords: by Michael Blanding; Health
  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

Biography," details her joint research about the trend and its implications for brand management. Keinan, an assistant professor in the Marketing Unit at Harvard Business School whose research on consumer behavior has been published... View Details
Keywords: by Martha Lagace
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

bookings drop by an estimated 12 percent in the time period studied compared to white, Black, or Hispanic hosts—just one way that Asians experienced broad discrimination after the pandemic’s origins in China were politicized, finds a new working paper coauthored by... View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • 07 Sep 2021
  • Research & Ideas

Who Pays For Wildfire and Hurricane Damage? Everyone.

New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details
Keywords: by Kristen Senz; Insurance
  • 10 Jun 2014
  • First Look

First Look: June 10

disproportionate share of power. In the past few decades, as legislation that put controls on Wall Street was largely undone, the size and profits of the financial sector grew enormously. That increased its influence, particularly its... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2015
  • Research & Ideas

New Medical Devices Get To Patients Too Slowly

working paper by Ariel Dora Stern, an assistant professor at Harvard Business School. “There is a huge delay associated with being the first product to enter a new device market” She found that first movers in a particular category spent... View Details
Keywords: by Michael Blanding; Health; Technology
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

populations. While we have considerable evidence that donors are more generous if they know their assistance benefits a preferred group, we know little about the demand for such information. To start closing this gap, we study transfers... View Details
Keywords: Sean Silverthorne
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

When Rory M. McDonald was working on his PhD at Stanford University in 2007, it was the heyday of the lean startup in Silicon Valley. “It seemed like pretty much every week there was some new market category being touted as the next big thing,” says McDonald, an View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
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