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  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

homes in those neighborhoods, property values would decline and put the FHA’s loans at risk. By 1968, when Congress ultimately passed a law banning racial discrimination in housing, the three decades that Black people had been shut out of... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • May 1996
  • Case

First Capital Holdings Corp.

By: Stuart C. Gilson, Harry DeAngelo and Linda DeAngelo
The manager of a money-management firm considers whether to invest in the securities of a large, financially troubled, California-based life insurance holding company that holds 40% of its assets in high-yield junk bonds. Over the past year, the value of its portfolio... View Details
Keywords: Risk Management; Debt Securities; Bonds; Valuation; Investment Return; Fair Value Accounting; Financial Institutions; Insurance Industry
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  • Web

Interviews - Creating Emerging Markets

and business for a fair amount of time, that you could so much with management, but not enough unless you added value to what the country is producing.” Download Transcript Mexico Alberto Baillères CEO,... View Details
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

Complementary goods have more value when used together than separately. Complementarity may be strong or weak. Strong complements are specific and unique goods that have no value (or greatly diminished... View Details
Keywords: Dina Gerdeman
  • February 2004
  • Case

Czech Mate: CME and Vladimir Zelezny (A)

By: Mihir A. Desai, Alberto Moel and Kathleen Luchs
This case examines how insiders can expropriate value from shareholders in emerging markets when property rights are ill-defined. As such, it provides a platform for considering how institutions and legal rules impact financing patterns and economic outcomes. CME,... View Details
Keywords: Developing Countries and Economies; Fairness; Financial Institutions; Corporate Governance; Rights; Ownership Stake
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  • May 1999
  • Background Note

Note on Behavioral Pricing

By: John T. Gourville
The note introduces the behavioral or psychological aspects of consumer price acceptance. Begins by reviewing the traditional economic approach to product pricing and consumer price acceptance--namely, that consumers should be willing to purchase anytime a product's... View Details
Keywords: Customer Satisfaction; Decisions; Fairness; Price; Marketing Strategy; Behavior; Perspective; Public Opinion
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  • 28 Jan 2019
  • Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

receiving the reward to reinforce good behavior—because you’re hoping the worker will repeat that behavior.” Consider thoughtful gifts instead of cash Sometimes cash isn’t king. A 2017 study of 600 salespeople found that when a mixed cash and prize reward program was... View Details
Keywords: by Dina Gerdeman
  • 06 Jun 2011
  • Research & Ideas

Why Leaders Lose Their Way

with success tend to look to others to gain satisfaction, and often appear self-centered and egotistical. They start to believe their own press. As leaders of institutions, they eventually believe the institution cannot succeed without them. The Leadership Trap While... View Details
Keywords: by Bill George
  • 07 Jul 2021
  • Book

Good News for Disgraced Companies: You Can Regain Trust

because the goals conflict,” Sucher says. Means: A company’s means are not merely its business methods, but whether it takes “the fair path to get there,” Sucher says, in creating equitable practices for employees and communicating with... View Details
Keywords: by Lane Lambert
  • 07 Mar 2011
  • Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

entrepreneurs whose companies are succeeding. Ghosh says boards of successful companies often seek out the founders and CEOs of failed companies because they value experience over a clean slate. After all, Henry Ford, Steve Jobs, and Desh... View Details
Keywords: by Carmen Nobel
  • 06 Nov 2012
  • First Look

First Look: November 6

with firm value and operating performance persisted. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1589731 Does Management Really Work? Authors: Nicholas Bloom, Raffaella Sadun, and John Van Reenen Publication:... View Details
Keywords: Sean Silverthorne
  • Web

The Canton Trade and The Hong Merchants System - A Chronicle of the China Trade

consul in Canton, described the hong merchants as “intelligent, exact accountants, punctual to their engagements . . . [who] value themselves much upon maintaining a fair character. The concurrent testimony... View Details
  • Web

Ways to Give Today - Alumni

Donor name, degree/year, and intended gift purpose (fund name) Stock Transfer When giving long-term appreciated stock to HBS, donors may take a charitable income tax deduction for its mean fair market value... View Details
  • Web

Topics - HBS Working Knowledge

Satisfaction (23) Customer Value and Value Chain (12) Customers (104) Customization and Personalization (3) Debt Securities (1) Decision Choices and Conditions (43) Decision Making (240) Decisions (10)... View Details
  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

percent or less for bad service. That was the expectation up until COVID.” However, “post-COVID,” as businesses came back from pandemic-induced lockdowns, consumer behavior shifted. “Consumers started to realize the value of waitstaff... View Details
Keywords: by Anna Lamb, Harvard Gazette
  • December 2003
  • Case

Antitrust Regulations in a Global Setting: The EU Investigation of the GE/Honeywell Merger

By: Mihir A. Desai, Belen Villalonga and Mark Veblen
Helps students understand the principles underlying competition and antitrust policy in the context of the proposed GE-Honeywell merger. The U.S. Department of Justice has already approved the transaction and it is being considered by the European Commission. The... View Details
Keywords: Mergers and Acquisitions; Decisions; Economy; Fairness; Governing Rules, Regulations, and Reforms; Competition; Aerospace Industry
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  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

that, under the circumstances, "we should be as ethical as the situation around us can determine while at the same time be mindful of the consequences ." Turning to the core issue of the column, why do we so often regard ourselves as more View Details
Keywords: by Jim Heskett
  • Profile

Christina Byrd

proud of working on Uber’s inaugural fair pay/equal pay analyses – we made sure we were paying men and women, black and white, the same pay for the same performance. I became the go-to equal pay person.” Expanding her “language” skills... View Details
  • Web

Business & Environment - Faculty & Research

same time, IKEA Group had adopted in 2012 a new sustainability strategy that focused the company's efforts on its entire value chain from its raw materials sourcing to the lifestyle of its end consumers. The plan especially centered on... View Details
  • 11 Sep 2023
  • Blog Post

Reflections on My First Semester Teaching at HBS

feedback, I noticed that students appreciated when I was honest about my struggles, failures, and the ups and downs of life. When entrepreneurs visited as guest speakers or case protagonists, the students could immediately tell whether the person was being open,... View Details