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- All HBS Web (301)
- Faculty Publications (56)
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
do to make prevention of a potential disaster a priority in the face of competing priorities, and to mobilize a response in the face of concerted opposition for special interests. Far too often, we only... View Details
Keywords: by Martha Lagace
- 23 Apr 2001
- Research & Ideas
Market Research Meets the “People Factor”
Knowledge about a market is no cinch to acquire, of course. And though information may have been painstakingly collected, analyzed, and presented by market researchers, it faces an even greater hurdle when the researchers attempt to hand... View Details
Keywords: by Martha Lagace
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
Observing and understanding the tasks and challenges that workers face every day is important. But managers who merely put in time "walking the floor" are not doing enough; in fact, it can make employees feel worse about their... View Details
- 11 Feb 2013
- Research & Ideas
Neuroeconomics: Eyes, Brain, Business
pleasant"). In a related experiment, 29 of the participants returned two months later to repeat the same experiment, but this time they were asked to gauge whether a face could formulate a plan, feel pain, and had a mind. The results... View Details
Keywords: by Carmen Nobel
- 03 May 2004
- What Do You Think?
How Much Is Enough?
security," Aamir Rehman commented that "the lifestyles of some executives make them unstable despite their wealth." Fernando das Neves Gomes diagnosed the problem in this thoughtful way: "I think much of the time the big problem we View Details
Keywords: by James Heskett
- 01 Dec 2018
- News
Averting Crisis
practitioners, and the public. Researchers have found that financial instability often follows periods when institutions, policymakers, and investors have underestimated risks—errors in perception that are visible in the run-up to past... View Details
- 09 Jun 2015
- First Look
First Look: June 9, 2015
interpersonal disclosure of intimate information increases attraction, cost transparency by a firm increases brand attraction, in turn boosting consumer purchase interest. This relationship persists even after controlling for perceptions... View Details
Keywords: Sean Silverthorne
- 17 Dec 2013
- First Look
First Look: December 17
Bavel Abstract—Human faces are used as cues to the presence of social agents, and the ability to detect minds and mental states in others occupies a central role in social interaction. In the current research, we present evidence that the... View Details
Keywords: Carmen Nobel
- 07 Jul 2010
- First Look
First Look: July 7
Although some research has examined overt status rivalries, typically focusing on battles for the top positions, our study contributes novel findings on the effects of disagreement amongst all members' perceptions of their team's status... View Details
Keywords: Martha Lagace
- 10 Sep 2001
- Research & Ideas
The Negotiator’s Secret: More Than Merely Effective
wildly inaccurate, the psychology of perception systematically leads negotiators to major errors. Self-Serving Role Bias. People tend unconsciously to interpret information pertaining to their own side in a strongly self-serving way. The... View Details
Keywords: by James K. Sebenius
- 19 Jun 2007
- First Look
First Look: June 19, 2007
the reasons that the policies persist but seek a way to categorize them via their effects on inventory levels, orders placed and the demand faced by the inventory system. Using a perspective that we consider natural and thus appealing,... View Details
Keywords: Martha Lagace
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
firms face little competition, even after the end of formal periods of patent protection and market exclusivity. Additionally, the evolving technologies of drug development—in particular, the increasingly common use of auxiliary endpoints... View Details
Keywords: Dina Gerdeman
- 25 Sep 2007
- First Look
First Look: September 25, 2007
& McKenzie, the largest law firm in the world by employees, with offices in 38 different countries. Facing an intensifying war for talent and associate retention concerns in some offices, Conroy has spearheaded the development of a... View Details
Keywords: Martha Lagace
- 05 Sep 2007
- First Look
First Look: September 5, 2007
from consumers shopping at the more popular store. Second, the intermediary may have an incentive to degrade the quality of search even further when its design decision influences the prices charged by stores. By altering the composition of demand View Details
Keywords: Martha Lagace
- 07 Nov 2006
- First Look
First Look: November 7, 2006
most managers feel that they face two undesirable options: Express their true thoughts and alienate their peers or suppress them, avoiding genuine discussion. Most choose the latter. Yet, when interpersonal attributions are suppressed,... View Details
Keywords: Sean Silverthorne
- 21 Jul 2006
- Op-Ed
Enron Jury Sent the Right Message
hedges, the breakdowns in the company's performance review and internal control processes, the intolerance of internal dissent, and the inability of Lay and Skilling to face the reality of Enron's true financial condition. But under U.S.... View Details
Keywords: by Malcolm S. Salter
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
use of remote patient monitoring services grows—driven by health care limitations imposed by the COVID-19 pandemic—clinicians, payers, and patients face important questions regarding the volume, value, and appropriate use of this care... View Details
- 17 Jun 2014
- First Look
First Look: June 17
majority of newsvendor settings. When demands are uncensored, subjects tend to order below the normative quantity when facing high margin and above the normative quantity when facing low margin, but in... View Details
Keywords: Sean Silverthorne
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
assimilation effort, assimilation success was larger for those that were culturally closer to native whites (i.e., Western and Northern Europeans). These patterns are consistent with a framework in which perceptions of racial threat among... View Details
Keywords: Dina Gerdeman
- 01 Dec 2002
- News
What You Know Depends on Where You Go
resources and risk within a parent company generally outweigh the possible inefficiencies created through administrative overhead or being sheltered from competition. Among the many other HBS faculty conducting international research, two are challenging the View Details