Publications

January 2009 (Revised March 2009)
Case

A Chinese Start-up's Midlife Crisis: 99Sushe.com

By: William C. Kirby, F. Warren McFarlan and Tracy Manty

Now into their third year at the helm of an Internet start-up in China, Ken Pao and Bill Li were managing a totally different company (with a new name) from the one they first founded in 2006. Having changed their business model from a social networking site to an... View Details

Keywords: Business Growth and Maturation; Business Model; Games, Gaming, and Gambling; Entrepreneurship; Venture Capital; Investment Funds; Organizational Change and Adaptation; Entertainment and Recreation Industry; China

January 2007 (Revised December 2008)
Case

The Challenges of Launching a Start-Up in China: Dorm99.com

By: William C. Kirby, F. Warren McFarlan and Tracy Manty

After graduating from Harvard Business School in June 2006, Ken Pao and Bill Li were ready to fully commit to the Internet start-up they had been working on since they first stepped foot on the business school campus. They moved to Beijing, rounded out their management... View Details

Keywords: Business Startups; Joint Ventures; Entrepreneurship; Product Launch; Business and Government Relations; Internet; China

2003
Book

Seizing Strategic IT Advantage in China

By: F. Warren McFarlan, Richard L. Nolan and Guoqing Chen

Keywords: Strategy; Competitive Advantage; Information Technology; China

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Blog Post

Five Challenges China Must Meet by 2034

By: William C. Kirby, F. Warren McFarlan and Regina M. Abrami

Read Now

January 2012
Case

Li & Fung 2012

By: F. Warren McFarlan, Michael Shih-ta Chen and Keith Chi-ho Wong

Keywords: Corporate Strategy; Growth and Development; Strategy

June 2007 (Revised October 2007)
Case

Information Technology and Clinical Operations at Beth Israel Deaconess Medical Center

By: Richard M.J. Bohmer, F. Warren McFarlan and Julia Rose Adler-Milstein

Describes the history of clinical computing at Boston's Beth Israel Hospital and the development, since the 1996 merger to form the Beth Israel Deaconess Medical Center, of an information system designed to support the delivery of patient care. The hospitals' CIO, John... View Details

Keywords: Health Care and Treatment; Product Design; Service Delivery; Information Technology; Applications and Software; Health Industry; Boston

1997
Working Paper

A Knowledge-based Model of IT Outsourcing for the Network Era

By: Deborah L. Sole, F. Warren McFarlan and Richard L. Nolan

2002
Manual

Instructor's Manual to accompany Creating Business Advantage in the Information Age

By: Lynda M. Applegate, Robert D. Austin and F. Warren McFarlan

Keywords: Competitive Advantage; Information

January 2014
Supplement

Dana Hall: Funding a Mission (D)

By: F. Warren McFarlan and Kaitlyn Szydlowski

This case is a sequel to Dana Hall: Funding a Mission (A), (B) and (C) cases. It focuses on the causes of recent fund-raising success and the complex resource allocation problems the School faces as it tries to deliver on its mission. In conjunction with the (A), (B) &... View Details

Keywords: Philanthropy; Mission and Purpose; Social Enterprise; Finance; Philanthropy and Charitable Giving

October 2012
Supplement

Nippon Steel Corporation (B): Significance of the Usiminas Project

By: F. Warren McFarlan and Akiko Kanno

Supplements the (A) case, 109-038. View Details

May 1991
Case

N.V. Philips' Gloeilampenfabrieken (D)

By: F. Warren McFarlan and Krista McQuade

Keywords: Factories, Labs, and Plants; Electronics Industry; Netherlands

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July 2004 (Revised March 2006)
Case

RosettaNet and ebXML: Betting on the Right eBusiness Standard

By: F. Warren McFarlan and Veronika Belokhvostova

A major enterprise software company must select which technologies to support, based on their long-term and short-term viability and benefits. The protagonist is involved in the release of the B2B integration component of major enterprise software whose purpose is to... View Details

Keywords: Communication Technology; Customer Focus and Relationships; Markets; Standards; Science-Based Business; Situation or Environment; Applications and Software; Technology Adoption; Information Technology Industry

April 2003 (Revised September 2003)
Case

Harold Morton and the Rivendell Board (B)

By: F. Warren McFarlan and Ingrid Vargas

Describes what happens as the trustee reflects on his first several years' experience. View Details

Keywords: Governance; Nonprofit Organizations; Governing and Advisory Boards

February 2003 (Revised August 2005)
Case

UCB: Growth Strategy (B)

By: F. Warren McFarlan and Brian DeLacey

Supplements the (A) case. View Details

June 2001 (Revised October 2001)
Case

Trinity College (D)

By: F. Warren McFarlan and Nancy Bartlett

Supplements the (A) case. View Details

Keywords: Higher Education; Education Industry; Connecticut

February 2001 (Revised April 2001)
Case

Merrill Lynch: Integrated Choice (Abridged)

By: F. Warren McFarlan and James Weber

Merrill Lynch, a full-service brokerage firm with $1.5 trillion in client assets, is under attack from both discount and electronic brokerage firms. It responds with Integrated Choice, a suite of products designed to capture clients, from the do-it-yourself investor... View Details

Keywords: Investment Banking; Marketing Strategy; Distribution Channels; Organizational Change and Adaptation; Risk and Uncertainty; Financial Services Industry

October 2000 (Revised November 2005)
Case

Li & Fung (A): Internet Issues

By: F. Warren McFarlan and Fred Young

This case looks at the issues facing a Hong Kong-based trading company, which links hundreds of factories in India and Asia with major customers like Gap and the Limited in Europe and in the United States. The company has recently launched a dot-com operation to allow... View Details

Keywords: Information Technology; Internet and the Web; Multinational Firms and Management; Distribution Channels; Logistics; Networks; Markets; Supply Chain; Retail Industry; Hong Kong; India; Europe; United States

April 2000 (Revised November 2003)
Case

H. E. Butt Grocery Company: The New Digital Strategy (A)

By: F. Warren McFarlan and Melissa Dailey

Shows how the company's IT priorities have moved from primary supply chain restructuring to e-commerce. Shows the new organization structure created by the company. View Details

Keywords: Internet and the Web; Organizational Structure; Organizational Change and Adaptation; Supply Chain; Technology Adoption; Information Technology; Retail Industry

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December 1997 (Revised April 1998)
Case

www.springs.com

By: F. Warren McFarlan and Melissa Dailey

Business Week's June 1997 "Rising Star" profile of Springs Industries' president and COO, Crandall Bowles, reported that she was poised to become one of the top two or three women executives in the country. In November 1997, the company announced Bowles' appointment to... View Details

Keywords: Information Technology; Operations; Product Marketing; Management; Strategy; Consumer Products Industry; South Carolina