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  • All HBS Web  (1,924)
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    • News  (543)
    • Research  (1,175)
    • Events  (19)
    • Multimedia  (11)
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  • September 2000
  • Background Note

Professional Services Module Five: Serving Clients Effectively

By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
It is imperative for the internal systems and processes to be connected to the external processes of client management, competitive adaptation, and service delivery. View Details
Keywords: Competency and Skills; Customer Relationship Management; Knowledge Acquisition; Service Delivery; Performance Effectiveness; Adaptation; Competitive Strategy
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DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Five: Serving Clients Effectively." Harvard Business School Background Note 801-011, September 2000.
  • March 2019 (Revised May 2019)
  • Case

Philips Lighting: Light-as-a-Service

By: Mark R. Kramer, Thijs Geradts and Bhanuteja Nadella
As LEDs with a 25-year lifespan replace incandescent lightbulbs, Philips Lighting faced major disruption and began to explore a new shared value business model of selling light as a service. Although it offers better profit margins and a reduced environmental... View Details
Keywords: Disruptive Innovation; Business Model; Organizational Change and Adaptation; Competitive Strategy
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Kramer, Mark R., Thijs Geradts, and Bhanuteja Nadella. "Philips Lighting: Light-as-a-Service." Harvard Business School Case 719-446, March 2019. (Revised May 2019.)
  • 06 Oct 2008
  • Research & Ideas

Updating a Classic: Writing a Great Business Plan

uncertain capital markets of today? A: The best money comes from customers, not external investors. I think entrepreneurs need ideas that are so compelling they can get early money from customers. I also believe that great teams with... View Details
Keywords: by Sean Silverthorne
  • Teaching Interest

Financial Reporting and Control

By: Suraj Srinivasan

Financial Reporting and Control (FRC) covers topics about how managers can design and use performance measurement systems for external reporting and internal management to build more effective organizations. Throughout their careers, business leaders are required to... View Details

Keywords: Financial Reporting
  • October 2008
  • Article

Organizational Responses to Environmental Demands: Opening the Black Box

By: Magali Delmas and Michael W. Toffel
This paper combines new and old institutionalism to explain differences in organizational strategies. We propose that differences in the influence of corporate departments lead their facilities to prioritize different external pressures and thus adopt different... View Details
Keywords: Environmental Sustainability; Management Practices and Processes; Decisions; Adoption
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Delmas, Magali, and Michael W. Toffel. "Organizational Responses to Environmental Demands: Opening the Black Box." Strategic Management Journal 29, no. 10 (October 2008): 1027–1055.
  • 2014
  • Other Teaching and Training Material

Entrepreneurship Reading: Financing Entrepreneurial Ventures

By: William R. Kerr, Ramana Nanda and James McQuade
"Financing Entrepreneurial Ventures" introduces students to the key issues involved in the financing of entrepreneurial enterprises. The Reading begins by examining how business models shape external financing requirements. It then contrasts the choice to bootstrap... View Details
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Kerr, William R., Ramana Nanda, and James McQuade. "Entrepreneurship Reading: Financing Entrepreneurial Ventures." Core Curriculum Readings Series. Harvard Business Publishing 8072, 2014.
  • 31 Oct 2019
  • Video

Anil Jain

Anil Jain, Vice Chairman and CEO of Jain Irrigation Systems Limited, describes local adoption of externally acquired technologies in the Indian irrigation industry. 

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  • Research Summary

Work in Progress

"Chapter 11 vs. Chapter 7 Bankruptcy: Impact on Asset Productivity" (with Shai Bernstein)
"The Externalities of Bankruptcy" (with Shai Bernstein)
"Bridge Loans as M&A Insurance Contracts" (with Victoria Ivashina) 

 View Details

    Doing What the Parents Want?

    We examine how the external information environment in which foreign subsidiaries operate affects the investment decisions of multinational corporations (MNCs). We hypothesize and find that the investment decisions of foreign subsidiaries in country-industries with... View Details

    • March 2014
    • Article

    Information Environment and the Investment Decisions of Multinational Corporations

    By: Nemit O. Shroff, Rodrigo S. Verdi and Gwen Yu
    This paper examines how the external information environment in which foreign subsidiaries operate affects the investment decisions of multinational corporations (MNCs). We hypothesize and find that the investment decisions of foreign subsidiaries in country-industries... View Details
    Keywords: Capital Budgeting; Multinational Firms; Cross-border Frictions; Agency Frictions; Transparency; Financial Reporting Quality; Information Quality; Information; Multinational Firms and Management; Decision Choices and Conditions; Investment
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    Shroff, Nemit O., Rodrigo S. Verdi, and Gwen Yu. "Information Environment and the Investment Decisions of Multinational Corporations." Accounting Review 89, no. 2 (March 2014): 759–790.
    • November 2011
    • Article

    Ownership Structure and Financial Constraints: Evidence from a Structural Estimation

    By: Chen Lin, Yue Ma and Yuhai Xuan
    This article examines the impact of the divergence between corporate insiders' control rights and cash-flow rights on firms' external finance constraints via generalized method of moments estimation of an investment Euler equation.  Using a large sample of U.S.... View Details
    Keywords: Ownership; Social Enterprise; Reputation; Cash Flow; Annuities; Investment; Investment Funds; Financial Reporting; Accounting Audits; Financial Services Industry; United States
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    Lin, Chen, Yue Ma, and Yuhai Xuan. "Ownership Structure and Financial Constraints: Evidence from a Structural Estimation." Journal of Financial Economics 102, no. 2 (November 2011): 416–431.
    • 18 Jun 2001
    • Research & Ideas

    When In-House Research Isn’t Enough

    paradigm to consider that takes into account both internal and external research and development efforts to create what he calls a "company innovation system." "What I hope this term will convey," he told HBS alumni,... View Details
    Keywords: by Jim Aisner
    • Teaching Interest

    Overview

    By: Aiyesha Dey
    Financial Reporting and Control
    Throughout their careers, business leaders are required to measure and evaluate their organization's economic performance, improve resource allocation and strategy implementation within their organizations, and build accountability... View Details
    • TeachingInterests

    Financial Reporting and Control

    By: Paul M. Healy
    Throughout their careers, business leaders are required to measure and evaluate their organization's economic performance, improve resource allocation and strategy implementation within their organizations, and build accountability for performance through effective... View Details
    • January 2000 (Revised November 2001)
    • Case

    Mavesa (A): Business Strategy Amid Economic and Political Turmoil

    Examines Mavesa's response to external liberalization in 1989. The consumer packaged goods firm, which had been extensively vertically integrated, completely revamps its business strategy in the 1990s. View Details
    Keywords: Risk and Uncertainty; Economy; Business Strategy; Government and Politics
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    Kennedy, Robert E., and Brian Irwin. "Mavesa (A): Business Strategy Amid Economic and Political Turmoil." Harvard Business School Case 700-041, January 2000. (Revised November 2001.)
    • June 2005 (Revised November 2005)
    • Case

    Hale and Dorr (A)

    Highlights how word-of-mouth is crucial in the acquisition of new customers. Specifically, it shows the existence of both internal (to the firm) and external markets for customer leads. View Details
    Keywords: Marketing Communications; Social and Collaborative Networks; Sales; Service Industry
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    Godes, David B. "Hale and Dorr (A)." Harvard Business School Case 505-005, June 2005. (Revised November 2005.)
    • June 2000
    • Case

    Intel Capital: The Berkeley Networks Investment

    By: Henry W. Chesbrough and David Lane
    Discusses how Intel Corp. uses corporate venture capital to explore new technologies in new markets. Intel combines external investments with internal research and development. View Details
    Keywords: Technological Innovation; Venture Capital; Investment; Research and Development; Semiconductor Industry
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    Chesbrough, Henry W., and David Lane. "Intel Capital: The Berkeley Networks Investment." Harvard Business School Case 600-069, June 2000.
    • April 1975 (Revised December 1991)
    • Case

    Consolidated Edison Co. (Abridged)

    By: Thomas R. Piper
    Faced with large external financing needs and a low stock price, Con Ed management must decide whether to pay a cash dividend in April 1974. Based on Consolidated Edison by G.C. Lodge. View Details
    Keywords: Valuation; Decision Choices and Conditions; Financing and Loans; Energy Industry
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    Piper, Thomas R. "Consolidated Edison Co. (Abridged)." Harvard Business School Case 275-116, April 1975. (Revised December 1991.)
    • March 2024
    • Case

    East Rock Capital: 'Talent Is the Best Asset Class'

    By: Boris Groysberg, Sarah L. Abbott and Izzy Yeoh
    Adam Shapiro and Graham Duncan launched East Rock Capital, LLC in 2006 with a seed investment from Stuart Miller, executive chairman of Lennar Corporation. East Rock managed long-term assets for high-net-worth families, primarily working with external managers who had... View Details
    Keywords: Alternative Assets; Hiring; HNW Products And Services; Recruiting; Hedge Funds; Wealth Management; Asset Management; Private Equity; Financial Institutions; Marketing Strategy; Growth and Development Strategy; Competitive Advantage; Financial Services Industry; United States
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    Groysberg, Boris, Sarah L. Abbott, and Izzy Yeoh. "East Rock Capital: 'Talent Is the Best Asset Class'." Harvard Business School Case 424-017, March 2024.
    • Video

    Dr. Ahmed Heikal

    Dr. Ahmed Heikal, Chairman and Founder of Qalaa Holdings, explains how building businesses requires a skillset that involves accounting for external pressures, particularly in the context of emerging markets. View Details
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