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    • News  (258)
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Show Results For

  • All HBS Web  (898)
    • People  (6)
    • News  (258)
    • Research  (399)
    • Multimedia  (3)
  • Faculty Publications  (83)
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  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

client-centric approach. It intensified virtual interactions with customers, merged sales and customer service, and boosted integration of all databases, which had been spread across functions, into a single customer resource management... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

many firms can improve. And if we can get people to manage better, we think they can keep more employees and be more successful.” Through social interactions with other hands-on managers, founders can discover not only why they should use... View Details
Keywords: by Dina Gerdeman
  • 27 Jul 2010
  • First Look

First Look: July 27

since much of their interaction with management occurs in public. Specifically, we investigate sell-side analyst coverage decisions in the context of CEO and CFO moves between publicly listed firms. We find that top View Details
Keywords: Martha Lagace
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

"stop" or "go." "Press or say one" menu commands are another obvious application. In these contexts, people are delighted with a crummy voice-recognition product. Another good market for the technology may be all those View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

seller the decision to waive rights involves giving up the value associated with a confidentiality right in exchange for an increase in buyer participation. Our analysis incorporates an endogenous interaction among three critical... View Details
Keywords: Martha Lagace
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

the future. (See "The Medium's Many Messages" for more on the formats and language of Internet advertising.) A Total Marketing Environment Dollar totals for ad purchases, however, tell only part of the story. Martin Sorrell(MBA '68), chief View Details
Keywords: by Susan Young
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

masks. We recently asked Harvard Business School professors whose research and expertise traverse topics related to remote work what advice they would offer managers and executives actively seeking to navigate these points of friction.... View Details
Keywords: by Kristen Senz
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

drastic changes in their interactions with consumers. In education, teachers from elementary schools to universities transformed content and delivered it online or through phones. Retailers started to license Amazon's Just Walk Out... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

Richard E. Walton and Robert B. McKersie's book A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System (ILR Press, 1991). The head of a manufacturing firm was preparing to initiate talks with the leadership... View Details
Keywords: by Deepak Malhotra
  • 23 Mar 2010
  • First Look

First Look: March 23

interact with a monopolist complement in B. Download the paper: http://www.hbs.edu/research/pdf/09-009.pdf "Multinational Strategies and Developing Countries in Historical Perspective Author: Geoffrey Jones Abstract This working... View Details
Keywords: Martha Lagace
  • 18 Feb 2014
  • First Look

First Look: February 18

By: Bandiera, Oriana, Andrea Prat, Raffaella Sadun, and Julie Wulf Abstract—Using novel data on CEO time use, we document the relationship between the size and composition of the executive team and the attention of the CEO. We combine... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

experience is also vital, since the essence of good strategy execution is about "getting things done" and people who understand the relationship between strategy and operational reality will make enormous contributions to the... View Details
Keywords: by Martha Lagace
  • 11 Dec 2018
  • First Look

New Research and Ideas, December 11, 2018

cities between 1910 and 1930. Instrumenting immigrants’ location decision by interacting national changes in migration flows across ethnic groups with pre-existing immigrants’ enclaves across U.S. cities, we find that immigration raised... View Details
Keywords: Dina Gerdeman
  • 23 Jul 2012
  • Research & Ideas

The Power of Conversational Leadership

top assume otherwise. “Having communication that goes bottom-up is just as important as having communication that goes top-down.” "In many cases you have an executive team that's so sure about company strategy, but then you go inside the... View Details
Keywords: by Carmen Nobel
  • 07 Jul 2015
  • First Look

First Look: July 7, 2015

interaction of partner firms that does not necessarily accrue to any of them. The extent of "ambivalent value" is unclear, but its persistence, despite changing structural market features, promises to help sustain superior... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

Business School and a principal of Lax Sebenius LLC, a negotiation strategy firm. He also serves on the Executive Committee of the Program on Negotiation at Harvard Law School. David A. Lax, a former faculty member at Harvard Business... View Details
Keywords: by Martha Lagace
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

refers to the amount of time and attention a person in a particular job must devote to interacting with others and nudging people where they should go, including collecting data, probing for new information, or attempting to influence the... View Details
Keywords: by Dina Gerdeman
  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

repetitious,” says Austin. “It’s important to do it correctly, but it’s very difficult to keep your attention on it well enough to do it correctly.” Austin wrote a case study on Specialisterne while at HBS in 2008, and invited Sonne to an View Details
Keywords: by Roberta Holland; Technology
  • Research Summary

Overview

The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

about people's choices of informal, though work-related, interactions. Even so, that doesn't preclude executives from doing some things that will positively affect those interactions and the often... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
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