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      • June 1989 (Revised May 1993)
      • Case

      Rossin Greenberg Seronick & Hill, Inc. (A)

      By: John A. Quelch
      Rossin Greenberg Seronick & Hill (RGSH), a New England advertising agency, was keen to secure the account of Microsoft Corp. The case describes the bid for the account, which included the submission of a "flier" referring to knowledge of a competitor's plans, as a... View Details
      Keywords: Ethics; Marketing; Advertising; Advertising Industry; New England
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      Quelch, John A. "Rossin Greenberg Seronick & Hill, Inc. (A)." Harvard Business School Case 589-124, June 1989. (Revised May 1993.)
      • June 1989 (Revised May 1993)
      • Supplement

      Rossin Greenberg Seronick & Hill, Inc. (C)

      By: John A. Quelch
      Teaching objectives: 1) to consider legal and other obligations advertising agencies owe to their clients, 2) to show how aggressive marketing can lead to allegations of misconduct, 3) to explore conflicts of interest which may arise for professional service companies... View Details
      Keywords: Conflict of Interests; Ethics; Lawsuits and Litigation; Marketing; Advertising; Advertising Industry; New England
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      Quelch, John A. "Rossin Greenberg Seronick & Hill, Inc. (C)." Harvard Business School Supplement 589-126, June 1989. (Revised May 1993.)
      • April 1989
      • Case

      New England Brown Egg Council Takes on Salmonella

      By: Stephen A. Greyser and Norman Klein
      Keywords: Advertising Campaigns; Perception; Agriculture and Agribusiness Industry; New England
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      Greyser, Stephen A., and Norman Klein. "New England Brown Egg Council Takes on Salmonella." Harvard Business School Case 589-114, April 1989.
      • February 1986 (Revised November 1987)
      • Case

      New England Digital

      By: William A. Sahlman
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      Sahlman, William A. "New England Digital." Harvard Business School Case 286-077, February 1986. (Revised November 1987.)
      • March 1985 (Revised July 1989)
      • Case

      New England Critical Care, Inc.

      By: Regina E. Herzlinger
      Keywords: Health Industry; New England
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      Herzlinger, Regina E. "New England Critical Care, Inc." Harvard Business School Case 185-104, March 1985. (Revised July 1989.)
      • July 1984 (Revised April 1997)
      • Case

      British Airways

      By: John A. Quelch
      British Airways (BA) has recently introduced a global advertising campaign. The development of the campaign and its implementation are discussed. BA and advertising agency executives must renew the campaign and resolve issues pertaining to its future direction. View Details
      Keywords: Air Transportation; Globalization; Advertising Campaigns; Air Transportation Industry; England
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      Quelch, John A. "British Airways." Harvard Business School Case 585-014, July 1984. (Revised April 1997.)
      • November 1982
      • Case

      Conversion Training at New England Telephone (A)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
      • November 1982
      • Case

      Conversion Training at New England Telephone (B)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (B)." Harvard Business School Case 383-100, November 1982.
      • November 1980
      • Case

      New England Farmers Cooperative, Inc. (A)

      By: James I. Cash Jr.
      Keywords: Cooperative Ownership; Information Technology; Performance Capacity
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      Cash, James I., Jr. "New England Farmers Cooperative, Inc. (A)." Harvard Business School Case 181-043, November 1980.
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