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Show Results For
- All HBS Web
(1,151)
- People (4)
- News (238)
- Research (512)
- Events (1)
- Multimedia (2)
- Faculty Publications (107)
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- 28 Nov 2018
- HBS Case
On Target: Rethinking the Retail Website
past. Measure success in narrow terms A successful customer interaction on Target.com was narrowly defined: Only when a customer searched for a product, received recommendations, and actually purchased the product would the company bother to drill deeper to test which... View Details
- 30 Jan 2013
- Working Paper Summaries
These Are the Good Old Days: Foreign Entry and the Mexican Banking System
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 31 Jan 2012
- First Look
First Look: Jan. 31
potent at increasing savings. In contrast, a more classical measure, a substantially increased interest rate, has no effect on the vast majority of participants. A second experiment is designed to unbundle the key elements of peer groups... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- February 2022
- Case
NFX Capital and Moov Technologies
By: Scott Duke Kominers and Nicole Tempest Keller
In July 2019, James Currier, a general partner at San Francisco-based NFX Ventures, was considering a seed stage investment of $1.5 million in Moov Technologies, a B2B marketplace for used industrial equipment. NFX was a venture capital firm focused on seed-stage... View Details
Keywords: Venture Capital; Network Effects; Marketplace Matching; Digital Platforms; Market Design; Applications and Software; Semiconductor Industry; Financial Services Industry; San Francisco
Kominers, Scott Duke, and Nicole Tempest Keller. "NFX Capital and Moov Technologies." Harvard Business School Case 822-045, February 2022.
- 17 Oct 2019
- Research & Ideas
‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells
Chick Beer tried to entice weight-conscious women with the brew’s 97 calories and 3.5 carbs per bottle, “about the same as half of a carrot.” And Clutch, a brand of dryer sheets, encourages men to “grab your manliness,” promising that... View Details
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
class supplier to design and build a turnkey automotive painting facility in Oakville, Canada. Ford and ABB agreed to work together in an initial preparatory phase, rejecting the traditional approach of bids based on incomplete... View Details
- 07 Dec 2010
- First Look
First Look: Dec. 7
rate. We discuss the implications of our findings for retail inventory and assortment planning and for the design of retail stores. Working PapersDoes Shareholder Proxy Access Improve Firm Value? Evidence from the Business Roundtable... View Details
Keywords: Sean Silverthorne
- 17 Feb 2020
- Sharpening Your Skills
How Entrepreneurs Can Find the Right Problem to Solve
difference between a modest angel round and a strongly led seed- or A-round. I’ve recently written an in-depth look at this topic, Product Discovery 101, which I encourage you to read. Here are some highlights. Interest vs. problem... View Details
Keywords: by Julia Austin
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
encourages the psychological safety necessary for cultivating a growth mindset among employees. To nurture that sense of shared purpose, as well as customer-centric thinking, participants described how they sent cross-functional or... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
customers is just the starting point. From here, firms have to make a creative leap to discover the unique combination of products and services that may address those needs. No customer gave Steve Jobs and Apple the design for the iPhone... View Details
- 20 Mar 2007
- First Look
First Look: March 20, 2007
firm-size distribution and de jure and de facto measures of international capital integration. We then explore causal channels through which foreign capital may encourage entrepreneurship. We find evidence that entrepreneurial activity in... View Details
Keywords: Martha Lagace
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
profitable when it decided to do its spin-off. What can be done to encourage companies to restructure sooner rather than later? In the case of United Air Lines, management in effect created a crisis that made employees more willing to... View Details
Keywords: by Stuart C. Gilson
- 19 Mar 2019
- First Look
New Research and Ideas, March 19, 2019
confidence in their mastery of what they had already learned. We conclude by discussing the implications of these findings, such as encouraging further learning or harming teaching evaluations. Publisher's link:... View Details
Keywords: Dina Gerdeman
- 18 Apr 2000
- Research & Ideas
Learning in Action
months. During the test period, Bean encourages extensive feedback at all times, and formally solicits feedback at three points: when the product is first received, at the midpoint, and at the end of the test. The midpoint evaluations are... View Details
Keywords: by David A. Garvin
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
causing them to place a lower value on the product or service being offered. To address this problem, managers should experiment with operational transparency—the deliberate design of windows into and out of the organization's operations... View Details
Keywords: Dina Gerdeman
- 03 Sep 2013
- First Look
First Look: September 3
organizational design so as to reinforce and enable each other. August 2013 Harvard Business Review 91, no. 9 (September 2013): 68-76 Great Leaders Who Make the Mix Work By: Groysberg, Boris, and Katherine Connolly Abstract—Business... View Details
Keywords: Sean Silverthorne
- 05 Jul 2006
- Research & Ideas
The Accidental Innovator
new. Q: Is there a way innovators can encourage good accidents? In other words, is there anything we can control to foster this process? A: Great question. Artists think they develop a talent for causing good accidents. Equally or perhaps... View Details
Keywords: by Sarah Jane Gilbert
- 11 Mar 2019
- Research & Ideas
Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?
Administration. “Part of that is affecting what people in other countries perceive your country to be.” What does it take to create Denmark’s reputation for modern design or Bali’s Eat Pray Love-style picture of tropical centeredness?... View Details
- 11 Jul 2006
- First Look
First Look: July 11, 2006
nearly 12 percent that day, a loss of $2 billion in market cap. The poor results were attributed to the aggressive rollout of 144 new "centricity" stores—revamped retail formats featuring a customer-centric operating model View Details
Keywords: Sean Silverthorne