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  • 21 Jun 2011
  • First Look

First Look: June 21

learning among lower-level employees. We exploit a field-research setting in which business units vary in the "tightness" with which they monitor employee decisions. We find that tighter monitoring gives rise to implicit... View Details
Keywords: Sean Silverthorne
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

companies offer a direct stake in the company's performance through stock, a share in profits, or both. Companies with employee stock ownership plans report significantly higher sales growth and higher revenue per View Details
Keywords: Sean Silverthorne
  • February 2018 (Revised December 2020)
  • Case

People Analytics at Teach For America (A)

By: Jeffrey T. Polzer and Julia Kelley
As of mid-2016, national nonprofit Teach For America (TFA) had struggled with three consecutive years of declining application totals, and senior management was re-examining the organization's strategy, including recruitment and selection. A few months earlier, former... View Details
Keywords: Recruitment; Selection and Staffing; Analysis; Forecasting and Prediction
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  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

support the acquisition by ensuring that all employees learn English. Using latent class growth modeling, our results suggest that change recipients followed distinct trajectories in their demonstrated ability, efficacy and affect.... View Details
Keywords: Sean Silverthorne
  • February 2010
  • Article

Managing Know-How

By: Deishin Lee and Eric J. Van den Steen
We study how firms can use a knowledge management system to optimally leverage employee-generated know-how. In particular, we consider the following practical strategic questions for the manager of a knowledge-intensive firm: should her firm develop a formal knowledge... View Details
Keywords: Change; Employees; Information; Knowledge Management; Outcome or Result; Practice; Problems and Challenges; Motivation and Incentives; System; Value
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  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

initiative. “That requires a lot of reskilling of employees and hard choices, in an uncertain environment, in terms of how to deploy capital.” “This digital transformation creates new jobs, but, more important, it changes the nature of... View Details
Keywords: by Julia Hanna; Retail
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

workers to select and manage products in its warehouses. By the middle of 2021, US Foods, which employs about 26,000 workers, had 1,000 unfilled driving and warehouse positions. "You’re saying you might be a truck driver for a while, but... View Details
Keywords: by Pamela Reynolds
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed by... View Details
Keywords: by Michael Blanding; Food & Beverage
  • July 2003 (Revised October 2013)
  • Case

Model N Inc.

By: Marco Iansiti and Alison Berkley Wagonfeld
The CEO of a Silicon Valley start-up needed to make organizational and product changes to deliver a new software solution to a Fortune 500 customer. He was wondering how he should structure the company to best meet the requirements for this particular customer, while... View Details
Keywords: Business Model; Business Startups; Trends; Communication; Customer Focus and Relationships; Selection and Staffing; Time Management; Organizational Change and Adaptation; Business Strategy; Software; Computer Industry
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  • April 2018
  • Article

Compromised Ethics in Hiring Processes? How Referrers' Power Affects Employees' Reactions to Referral Practices

By: Rellie Derfler-Rozin, Bradford Baker and F. Gino
In this paper, we explore referral-based hiring practices and show how a referrer’s power (relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and... View Details
Keywords: Selection and Staffing; Ethics; Perception
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  • 24 Oct 2018
  • Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

who have "seen this movie before." They likely had no issue raising money and were selective on who their investors were and who sits on their board. They will know how to get the flywheel moving incited by past mistakes or... View Details
Keywords: by Julia B. Austin
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

religious employer allow his employees access to contraceptives or break with healthcare legislation? People and organizations of faith often face moral decisions that have significant consequences. Research in psychology found that... View Details
Keywords: Sean Silverthorne
  • July 2020
  • Case

PeopleAnswers (A): People Analytics

By: Daniel P. Gross and Christian Godwin
In the fall of 2009, founder and CEO Gab Goncalves has turned PeopleAnswers, Inc. from a fledgling startup to a steadily growing company of nearly 50 employees and $10 million recurring revenue. PeopleAnswers provides people analytics software which its clients use to... View Details
Keywords: People Analytics; Entrepreneurship; Strategy; Growth and Development; Human Resources; Selection and Staffing
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  • 20 Aug 2013
  • First Look

First Look: August 20

Wall Street's expectations. Shares fell 5% based on this outlook. P&G results were lagging its peers by 4% in 2012 and 2% in the first quarter of 2013. Then, abruptly in late May, CEO Robert A. McDonald, who was 59, resigned. The board View Details
Keywords: Anna Secino
  • 20 Oct 2008
  • Research & Ideas

The Seven Things That Surprise New CEOs

sound processes in place, selecting and mentoring key people—to create the conditions that will help others make the right choices. At the same time, he must set the tone and define the organization's culture and values through his words... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

default for those who don’t make an active choice: pharmacy pick-up without insurance subsidies. Under this program, 42% of eligible employees actively choose home delivery, 39% actively choose pharmacy pickup, and 19% make no active... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2015
  • First Look

First Look: January 20

Scrutiny, Norms, and Selective Disclosure: A Global Study of Greenwashing By: Marquis, Christopher, and Michael W. Toffel Abstract—Under increased pressure to report environmental impacts, some firms View Details
Keywords: Sean Silverthorne
  • July 2020
  • Supplement

PeopleAnswers (B): The Infor Acquisition

By: Daniel P. Gross
In the fall of 2009, founder and CEO Gab Goncalves has turned PeopleAnswers, Inc. from a fledgling startup to a steadily growing company of nearly 50 employees and $10 million recurring revenue. PeopleAnswers provides people analytics software which its clients use to... View Details
Keywords: People Analytics; Entrepreneurship; Strategy; Growth and Development; Human Resources; Selection and Staffing; Mergers and Acquisitions
Related
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often sinking morale and efficiency.... View Details
Keywords: by Kristen Senz
  • 06 Jun 2016
  • Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

execute a business vision and strategy. Comfort with Uncertainty. Measures skills and behaviors associated with being able to move a business agenda forward in the face of uncertain and ambiguous circumstances. Assembling and Motivating a Business Team. Measures skills... View Details
Keywords: by HBS Working Knowledge

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