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- All HBS Web
(327)
- News (80)
- Research (185)
- Multimedia (4)
- Faculty Publications (51)
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- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
improving working conditions in their supply chain, creating better safety procedures, and reaping profits from products that address environmental and social problems. "Regulators and investors are asking for it, customers are... View Details
- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
freedom ring (safely) Since the start of the pandemic, people have been making decisions with limited data about questions as basic as whether to get a haircut and as complex as whether to send children to school. Safety guidelines... View Details
- 10 Nov 2020
- Sharpening Your Skills
Research News and Tips: Innovating Across Time Zones
zones As companies expand operations across the globe, they must grapple with time gaps during which employees cannot collaborate (i.e., lost productivity). To study this phenomenon, a research team studied communication patterns among... View Details
Keywords: by Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
managers observed frontline staff work with particular attention to patient safety issues and facilitated open discussion meetings with employees about their safety-related concerns. Data Collection:... View Details
Keywords: Martha Lagace
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
now at a level of reasonable safety to open up. Much media attention has been paid to easing restrictions—basically increasing the available supply of offices, restaurants, colleges, stores, and factories. “Will shoppers, diners,... View Details
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
Employee well-being. CEOs were concerned about their employees: their safety on the job; overall well-being; and their own task as leaders of “keeping up morale and managing people’s fears.” Having to make... View Details
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
violations to auditors of the same gender—thinking they may be more likely to be believed and less likely to be punished. Significantly, mixed-gender teams did no better than all-female teams in uncovering violations, meaning perhaps the male View Details
Keywords: by Michael Blanding
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
shows how they addressed the formidable challenge of the internment of their employees in British camps during both WWI and WWII. We find that internment impacted business relationships in India well beyond its endpoint and that the WWI... View Details
Keywords: Sean Silverthorne
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
As every company knows, employees are its greatest resource. It's more than a shame, then, that many workers are either not encouraged or afraid to speak up and communicate ideas at work. Employers are losing valuable knowledge and... View Details
Keywords: by Sarah Jane Gilbert
- 04 May 2016
- What Do You Think?
What Does Boaty McBoatface Tell Us About Brand Control on the Internet?
but people will still refer to it as Boaty I say take the gift and run with it!” Frank D. did indeed run with it, suggesting that “The life boats could be Life Boaties. He (apparently referring to the gender of the boat) could teach kids science lessons and water View Details
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
it." Still, companies around the country are managing to pick their way through such uncomfortable territory in an effort to respond to their employees' deeper yearnings. While spirituality is a highly individual and personal matter, managers and View Details
Keywords: by Marguerite Rigoglioso
- 07 Sep 2020
- Research & Ideas
How to Help Small Businesses Survive COVID's Next Phase
small-business owners trying to survive. Strict safety protocols haven’t been enough to get customers through the door for some small businesses, and many owners—crushed by inventory and overhead costs—are grappling with hard choices.... View Details
- 21 Jul 2009
- First Look
First Look: July 21
9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and View Details
Keywords: Martha Lagace
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created by... View Details
Keywords: by Rachel Layne
- 02 Aug 2016
- First Look
August 2, 2016
households. The quality of the liquidity services provided by bank liabilities depends on their safety in case of default. Commercial bank debt is fully insured and thus provides full liquidity. However, commercial banks do not... View Details
Keywords: Sean Silverthorne
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Q: To be a great service company, do you have to be equally good at all of those? A: Frei: We usually... View Details
- 13 Jul 2022
- Book
Reimagining the Economy: What Would It Take to Put People First?
long. She could not help but think the American Dream, or even just the chance to live a dignified life, was out of reach no matter how early she left for work or how late she stayed. Because she had been in charge of workers’ safety at a... View Details
Keywords: by Avery Forman
- 10 Jun 2015
- Research & Ideas
The Transparency Revolution in Corporate Reporting
enormous impact on the very big problems we're facing in the world today: natural resource scarcity, social inequality, and poverty, as well as on governance issues like product safety and corruption. More and more CEOs are leading their... View Details
Keywords: Re: George Serafeim
- 29 Apr 2014
- First Look
First Look: April 29
transformed into a truly global enterprise with 127,000 employees of 153 nationalities in 140 countries generating $56.7 billion in 2012 revenues and $9.6 billion in net income, making the firm one of the world's largest and most... View Details
Keywords: Sean Silverthorne
- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
on-time performance, and offered to share equally with all employees 50 percent of the cost savings achieved by better service. Employees were motivated to achieve this goal and showed initiative in taking... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel