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- All HBS Web
(217)
- News (32)
- Research (167)
- Multimedia (1)
- Faculty Publications (74)
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- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
business analysts who "tend to be lower level employees and have a high turnover," creating a "losing battle" through the loss of "institutional data knowledge." (Kim Kraemer) Avoid the belief that "whatever is new will solve their... View Details
Keywords: Re: James L. Heskett
- 15 Sep 2003
- Lessons from the Classroom
HBS Cases: Developing the Courage to Act
long-time faculty members, the late Walmsley University Professor C. Roland Christensen and Abraham Zalesnik, now Matsushita professor of leadership emeritus, "is his willingness to take risks, to decide upon and implement action based on limited knowledge."... View Details
Keywords: by David A. Garvin
- 26 Mar 2007
- Research & Ideas
Learning from Failed Political Leadership
to change people's minds. In order to do this, he or she must be a good persuader (part salesperson, part teacher), skills that some business leaders ignore as unimportant. Being decisive is ineffective if employees can't be convinced to... View Details
Keywords: by Martha Lagace
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
where the future lay. From the first, with no particular basis for the assertion, Watson endlessly repeated to his employees that "IBM is not merely an organization of men; it is an institution that will go on forever." Despite... View Details
Keywords: by Richard S. Tedlow
- 29 Jul 2002
- Research & Ideas
Get Off the Dime!
a sort of hiding in the closet, driven by fear or panic. Another is you-can't-make-me-move defiance, driven by anger. The last is a very pessimistic attitude that leads to constant hesitation. Whatever the reason, the consequences are... View Details
Keywords: by John P. Kotter & Dan S. Cohen
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
core business, ranging from environmental issues to LGBTQ rights and race relations. In the first study of this phenomenon, we implement two framed field experiments to provide evidence on how CEO activism can influence public opinions about government policies and... View Details
Keywords: Dina Gerdeman
- 07 Feb 2017
- First Look
First Look at New Research: February 7
uniformly agreed on the mechanism underlying this relationship: the sharing of tacit knowledge and recombination of ideas that occurs because of intra-firm mobility. But a second mechanism may also be at work: intra-firm mobility might help distant View Details
Keywords: Sean Silverthorne
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
fulfillment drive work engagement. Employees have needs (e.g., a desire to be authentic) and they also have expectations for how their job or their organization will fulfill them. We argue that experiences at work that confirm employees’... View Details
Keywords: Sean Silverthorne
- 12 Aug 2002
- Op-Ed
Using Big Business to Fight Poverty
result of such despondency, children are not encouraged to go to school; many fail to attend at all or drop out early. Yet many multinational corporations, while undertaking their regular profit-making activities, have managed to change this View Details
Keywords: by George C. Lodge
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are to correct. But who is best... View Details
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
which require full and fair disclosure of the financial performance of companies and of the risks associated with their business. This attitude is reminiscent of the Roaring Twenties when, according to Representative (and later Speaker of... View Details
Keywords: by Carla Tishler
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
results of choices we made. GE Healthcare employees assemble magnetic-resonance imaging machines in Beijing. In 2011, the highly global company moved its x-ray unit headquarters staff to China-a major, rapidly growing market. Q: The US... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
- 13 Sep 2011
- First Look
First Look: September 13
business. The book describes a conceptual framework, "the culture cycle," for managing culture that comprises setting and meeting expectations; establishing trust, engagement, and ownership among employees and customers that... View Details
Keywords: Sean Silverthorne
- 25 Oct 2011
- Research & Ideas
Chasing Stars: Why the Mighty Red Sox Struck Out
following year. In Chasing Stars, Groysberg explains the importance of having an integration strategy, whether a star is joining a new baseball team or a new team of financial analysts. "Even stars need time to adjust to new settings, and successful integration... View Details
- 25 Sep 2007
- First Look
First Look: September 25, 2007
frontline staff work with particular attention to patient safety issues and facilitated open-discussion meetings with employees about their safety related concerns. Data Collection. Hospitals submitted data on the operational failures... View Details
Keywords: Martha Lagace
- June 2018
- Teaching Note
Difficult Conversations and Dealing with Challenging Situations at Work
By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
- 08 Feb 2011
- First Look
First Look: Feb. 8
Proceedings (forthcoming) Abstract When a skilled employee moves from one organization to another, the effects on the hiring organization can be substantive (i.e., changes in actual outcomes) and symbolic (i.e., changes in expectations or... View Details
Keywords: Sean Silverthorne
- March 2023 (Revised June 2023)
- Teaching Note
Ransomware Attack at Springhill Medical Center
By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
- 20 Dec 2016
- First Look
December 20, 2016
volume reflects exciting new work by political psychologists to understand the psychological processes underlying Americans’ political thinking and action. In 13 chapters, world-class scholars present new in-depth work exploring public opinion, social movements, View Details
Keywords: Carmen Nobel
- January 2024 (Revised June 2024)
- Case
School of Rock: Tuning into Structured Empowerment (A)
By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
Sandino, Tatiana, Jeffrey Rayport, Samuel Grad, and Stacy Straaberg. "School of Rock: Tuning into Structured Empowerment (A)." Harvard Business School Case 124-043, January 2024. (Revised June 2024.)